Andy Bateman
Customer Experience Director
Hi, I’m Andy – Customer Experience Director here at JCT600. I’m passionate about all things customer experience and marketing, and I’ve spent much of my career focused on making sure our customers feel valued, understood, and looked after at every step of their journey with us.
From the moment someone visits our website to the day they drive away in their new or used car – and beyond – I work with teams across the business to make sure every interaction is as smooth, personal and memorable as possible. Whether it's improving digital journeys, rethinking how we communicate, or evolving the in-store experience, I’m always looking for ways to raise the bar.