BMW

Took car in with eml light. Was seen by tariq from servicing. He explained the next steps. Fault was diagnosed, he contacted me several times throughout the repair and always answered my calls and liased with the warranty company ensuring they approved the repairs. Extended the courtesy vehicle due to some delays. All i can say is BRILLIANT from start to finish. I have been driving BMWs for 25 years and in all the dealers I have visited (sandal,stratstone,almondbury) by far the best service as you would expect from a BMW garage no extra charges honest and genuine. Will be my garage I will always be using proving Tariq is still there :)

Very good quality service washed my car also freindly and helpful staff

I went to the BMW showroom in Bradford on Thursday to look at an M135i which was just sitting there calling my name. After taking a look at the car I went inside the showroom and was greeted by a wonderful sales executive named Marcus Williams. With a beaming smile he welcomed me and after showing him the vehicle I was interested in, he told me more about it and allowed me to take it for a test drive. Once I had decided that it was the right car for me he discussed several necessary products to help keep the shine of the vehicle. Within an hour or so the paperwork was signed and through a quick and efficient manner, Marcus was able to get me a deal on the car. In under two days I had collected the car and regardless of how hard it was for me to collect the car on that certain day, Marcus made it happen and helped me keep the smile on my face. Would definitely recommend anyone who goes to the showroom in Bradford to ask for Marcus Williams, you won't be disappointed!

I’ve had a mini for a few years but the recent service I received was amazing & that’s all thanks to Tariq P. I wouldn’t normally bother writing a review, but the customer service from start to finish was above and beyond. After my car went in initially, I wasn’t happy with the service. I contacted mini to let them know my dissatisfaction, in which Tariq picked up my case. I work various hours so booking my car in isn’t always easy - Tariq gave me various options & was just extremely helpful. I can’t thank him enough! Many Thanks, Preeti Kundi (writing on behalf of my mums account as I don’t have an account) x

Excellent all round experience car collected as per arrangement on time and delivered within the expected time period Very pleased with the cleanness of car inside and out Professional standards maintained video of health check provided No adverse comments