SEAT Dealers

I was really impressed by my car-buying experience at JCT600, in particular the high-quality customer service. My test drive was organised swiftly and efficiently and I got a good feel for the car on different road types. There was no hard sell giving me space to consider my options and the price was competitive, so I didn’t need to fight for a deal or extras (although I did actually get a little extra). Joe Firth was my handover guy and I was impressed with his regular updates and communication skills. We had to expedite the collection day due to lockdown 3 and Joe was supportive and helpful making this fit around my work commitments. Despite collecting the car in the dark, it was parked next to the show room so was nicely illuminated and was impressively cleaned and polished. It was like collecting a brand-new car! Joe was efficient and competent at completing the handover documentation and was kind and considerate to my individual needs. He did a good job of making sure I was happy at all stages of the process and I felt confident we had a shared commitment to ensuring I would be driving off a satisfied customer. At one point I was having doubts about the colour-and he was great here too. He was charming and polite throughout and for a young man had impressively developed interpersonal skills. Sensing that I was a little apprehensive about driving my new car, he offered to drive it to the site entrance, navigating the cars on the forecourt for me. I had a couple of follow up calls, one several weeks after the purchase to check everything was ok-which it was. Buying a used car, aftercare is important to me and I feel safe and reassured that I will be looked after. Overall, I had a very pleasing experience at JCT600 and will definitely consider them first in the future. I was surprised to learn later that Joe is a trainee! I hope the JCT600 managers are aware of this young man’s high-level skill and potential for serious growth and development within the industry. He is an asset to JCT600. Great quality used car and excellent customer service. Why wouldn’t you? Thank you Joe!

Just ordered my new cupra and a big thank you to Akeel Ahmed for sorting everything out for me and also the rest of the team, once again thanks Akeel for looking after me much appreciated mate.

Great place to drop off vehicles BCA Logistics Inspector AG287 Tony Griffiths

Akeel and the team provided by far the best experience I've had purchasing a car. We were able to test drive a Cupra Formentor between Covid lockdowns which was booked in with short notice, and we felt completely safe at the showroom when doing so. There was no pushy sales tactics and when we did go ahead with the purchase we were proactively kept updated with progress of the new car arriving. We were very pleased with the deal on the new car and the part exchange offer for what we wished to trade in. Fantastic Customer service from all involved and I would not hesitate recommending visiting these if you're in the market for a new car.

I was happy with the service and friendliness of staff but extremely upset and disappointed with delivery however JCT600 got in contact after my concerns were raised. They listened to what I had to say and agreed with my disappointment. They have rectified the issue and i am very happy with how they dealt with the situation. Very good value for money cars and a helpful friendly service.

never like buying a car due to the fact of toing and froing between the salesman and his manager ....but lockdown car buying is a breeze especially when you get a good salesman ( Jonathan Wensley ) - i usually take an age to buy a car but this deal was done in about 20 minutes - no messing and delivered a week later ..great communication even with the silliest of my questions ....happy to recommend