Customer Services

I went to Peugeot Bradford to sort my wheels sorted out on my Mazda. Mr Ajmal Kpelwak and the manager concerned did everything they could do to sort my problem out. Ajmal kept me informed all times and they couldn’t do enough for me. The outcome was fantastic. Thank you again and well done.

Recently bought a Volkswagen Golf and Mo Khan was a great help throughout every step of the way. Most sales people have really obvious ulterior motives and can make you feel like just another number, but Mo was genuine from start to finish, and always gave his honest opinion without ever making me feel pressured into going through with things. I can honestly say if I had dealt with anyone else, I most likely wouldn't have gone through with the purchase so easily. He always made it clear that my opinions and doubts were important, and went above and beyond when it came to explaining things and assuaging any worries I had, without brushing them aside for the sake of making the sale. During every appointment, he'd dedicate 100% of his time and would never rush me so he could deal with another customer. It felt like I was speaking with a friend, rather than a sales person. One of the best experiences I've had at any car dealership, and hopefully in a few years when I'm looking to part exchange, I'll be asking for him by name. He does his best to get you the fairest deal possible, and I'm glad I was fortunate enough to have had him as a sales executive. I can't recommend him highly enough, and will definitely be telling my friends and family to visit him if they're shopping around for a Volkswagen car.

I recently purchased a vehicle from York Audi and was very pleased with the hospitality, assistance and great experience I encountered in making my purchase. I would like to extend a special thank you to Mr Jason Dorset, who afforded exceptional expertise and informational quality, before, during and after the conclusion of the sale. I would also like to thank Mr Warren Temple for his input and knowledge, during my time with Jason. I am over the moon with my car and relished the 5 star treatment I received. I would not hesitate to recommend York Audi and all the staff, to my family and friends. I am overjoyed with the experience.

Michael Bell was an absolute star player and a real pleasure to do business with. He really looked after us and explained everything we needed to know in simple, easy to understand terms. He made our new car purchase a pleasure. He listened to and answered every query we had, and we especially loved the way he presented our new car to us on the day of handover. We cannot rate Michael high enough. He is truly a credit to JCT600 Bradford. Thanks Michael. You are the best.

We would like to thank Andy Barraclough at Wakefield for his help when purchasing our new Golf. Andy was considerate, patient and always totally professional, bending over backwards to accommodate us and to make life easy in difficult circumstances. We appreciated all of his help and would like this to be noted.

We called at the Lincoln showroom to see if they had any used Q5's in stock. Neil came to our rescue and found just what we wanted at Audi Sheffield. He arranged for this vehicle to be brought to Lincoln for a test drive. And do you know what I liked the best? The three year old vehicle was presented to us as if it was new! Neil was attentive to all of our needs and knew the answers to our questions. If we have any problems he is just at the end the telephone. Brilliant! Ten out of ten in all areas. A brilliant salesman!

I want to thank the staff at your SEAT Sheffield dealership. I spoke to Mark on a number of occasions; he was really helpful and friendly. The staff he works with went above and beyond. Excellent customer service!

Excellent customer service! A big thank you to Stephen O'Keefe for his patience, professionalism and fantastic customer service in finding me and my husband our first brand new van for our company. Amazing presentation thank you so much for making it a very special day we will be back! Highly recommend Mr O'Keefe and JCT600 Volkswagen Van Centre Sheffield for making it happen!

We visited Mazda Leeds on the off chance to look at a used Mazda but with the service we received from both the salesperson Imran Khan and the management, we were more than happy to sign up for a brand new Mazda! The whole experience was smooth, efficient and simple which is exactly what we wanted. You have a great team at Mazda Leeds and we will definitely be back for more! Well done Mazda Leeds!

I would like to say a thank you to all at Boston Audi for the excellent service which I received when collecting my new car, it is so nice to feel relaxed and not put under any pressure to purchase a car. I would like to say a very special thank you to Steve Watts who is excellent at his job and a true gentleman, this guy is a pleasure to talk to. I am loving my new car even more than the last one.

I've just taken delivery of a 2013 Golf from William Cairns. From the moment I spoke to him on the phone (prior to a test drive), through to taking delivery of the car, William has been an excellent Sales Executive and dealt with me professionally and honestly. For these reasons I'll be coming back to Volkswagen Bradford when I need another car. Thank you.

John Battson has made our purchase a very smooth and enjoyable experience. I would highly recommend to others. Thank you for our five star service.

Josh took great care of us. He was very patient, attentive and professional. He also had a nice sense of humour. Top marks!

I received excellent service and was well looked after. I would highly recommend.

My car was in for testing on Monday the 26th of June and the service I received from Andrea and Nick was excellent.

I had my vehicle in for its MOT today and Graham Rodger dealt with me. He was very welcoming and talked me through everything thoroughly. A Glover is the technician who worked on the vehicle. The video I received was of a very high quality and helped me understand any issues with my vehicle. The speed of service was very good and the vehicle was returned clean after a complementary wash and interior clean. I hope to be back in the next few months for a major service. Thank you!

Steve was a great help and always very friendly.

Good Service from start to finish, my wife was very pleased with the car and the video of it was superb. Top marks to Qas who made it all happen and I would recommend to all.

Excellent service from all of the team at Castleford. Massive thank you to Ashley Ryan, Alex and Jenny for making me achieve my first dream car! I would definitely recommend.

This week I bought a car from Volkswagen Bradford. The service delivered by Michael Chang, Sue Lloyd, John Fickling and the rest of his team at Bradford has been exceptionally high. I will definitely recommend this dealership to others, and will return myself whenever renewing. Well done all - the highest marks on every aspect!

Excellent service from Dylan, I couldn't be happier.

Dami has been very professional and helpful. He explained everything fully before we purchased the car and then stayed in touch keeping us informed until delivery. On collection, he explained everything again and went through the controls very patiently. Great service!

Dylan Giles looked after me from start to finish during the purchase of my new S4. I did not feel rushed in any way and he explored all of the options available to me which I really appreciated. I am really happy with the service provided by Dylan and Audi Hull and would certainly recommend to family and friends if they are in the market for a new Audi.

Clare provided great service from start to finish and excellent communication throughout the process. Thank you!

I would like to thank Ben Millen for his great, no pressure customer service and buying experience. He is a real credit to JCT600.