JCT600 Mercedes-Benz Dealerships Win Customer Care Award

JCT600’s Mercedes-Benz dealerships in Harrogate and Chesterfield have won the Customer Care Award, recognising excellence in customer service, innovation and team performance.

Sarah Barthorpe

Published: 27 March 2026

Updated: 27 March 2026

Read time: 1 minute

We’re proud to share that two of JCT600’s Mercedes-Benz dealerships have been awarded a Customer Care Award by Mercedes-Benz UK, finishing top of their dealership league.

Mercedes-Benz of Harrogate and Mercedes-Benz of Chesterfield have both been awarded this prestigious award. Winning the Customer Care award highlights JCT600’s ongoing commitment to excellence and the strong relationships we’ve built with our customers.

Michelle Caveney, JCT600 Brand Director for Mercedes-Benz said:

"This recognition reflects the hard work and dedication of our entire team across four key areas: Digitalisation – Supporting our customers through the Connect Me app, keeping them connected and informed with the latest products and offers Customer Experience – Delivering outstanding service, reflected in our customer satisfaction scores and commitment to resolving concerns Retail Engagement – Our technicians’ vital role in diagnostic trend reporting, helping improve vehicle quality and the overall customer journey Sustainability – Ongoing investment in training and development, ensuring our teams consistently exceed expectations across service, parts, workshop, and high-voltage expertise”

A huge well done and thank you to the fantastic teams and our loyal customers, this achievement wouldn’t be possible without you.

Representative finance example: Personal Contract Purchase (PCP)

Based on a cash price of £20,000 with a £4,000 customer deposit, borrowing £16,000 at a representative APR of 9.90% and the following:

48 Monthly payments of
£249.71

Fixed rate of interest per annum
9.90%

Optional final payment
£9,090.00

Amount of interest
£4,826.37

Total amount payable
£24,836.37

Annual mileage limit
5,000

Excess mileage charge
8.4p

At the end of the agreement you have three options: pay the optional final payment (GMFV) and own the vehicle; return the vehicle; or part-exchange the vehicle for a new agreement.

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