JCT600 Mercedes-Benz Dealerships Win Customer Care Award

We’re proud to share that two of JCT600’s Mercedes-Benz dealerships have been awarded a Customer Care Award by Mercedes-Benz UK, finishing top of their dealership league.

Mercedes-Benz of Harrogate and Mercedes-Benz of Chesterfield have both been awarded this prestigious award. Winning the Customer Care award highlights JCT600’s ongoing commitment to excellence and the strong relationships we’ve built with our customers.

Michelle Caveney, JCT600 Brand Director for Mercedes-Benz said:

"This recognition reflects the hard work and dedication of our entire team across four key areas: Digitalisation – Supporting our customers through the Connect Me app, keeping them connected and informed with the latest products and offers Customer Experience – Delivering outstanding service, reflected in our customer satisfaction scores and commitment to resolving concerns Retail Engagement – Our technicians’ vital role in diagnostic trend reporting, helping improve vehicle quality and the overall customer journey Sustainability – Ongoing investment in training and development, ensuring our teams consistently exceed expectations across service, parts, workshop, and high-voltage expertise”