Two JCT600 dealerships are celebrating a major customer experience milestone after achieving “900 Club” status through their long-standing partnership with Reputation.com, making them two of the best Automotive Dealerships in the UK for customer experience.
Porsche Centre Teesside finished 2025 with an impressive Reputation Score of 909, whilst JCT600 Approved Centre Doncaster achieved an outstanding 922 - placing both sites among a select group of dealerships nationally to surpass the 900 mark.
JCT600 has worked with Reputation.com for almost a decade, using the platform across their 50+ dealerships to monitor and respond to customer feedback, benchmark against competitors, and identify trends that help turn insight into action. The platform also supports their internal scorecard, helping teams stay aligned with customer expectations in a rapidly changing digital and automotive landscape.
Both dealerships also outperform industry benchmarks for customer sentiment. Porsche Centre Teesside currently averages 4.9 stars on Google, compared with the industry average of 4.5, while Approved Doncaster holds a strong 4.8-star average, further highlighting the teams’ commitment to delivering exceptional customer experiences.
To recognise the achievement, both sites recently received a surprise delivery of 900 Club trophies and chocolates for their teams to share. Watch this video to see the surprise delivery and hear from Kieran Hanley, Ross Jameson, and Andy Bateman...
Ross Jameson, Centre Principal at Porsche Centre Teesside, said:
Kieran Hanley, Brand Manager at JCT600 Approved Doncaster, added:
Andy Bateman, Customer Experience Director at JCT600, said the milestone reflects the long-term value of the partnership with Reputation.com:
Reaching the 900 Club represents a significant achievement for both teams and drives JCT600's continued ambition to deliver the Best Customer Experience.