Find out exactly what a complementary JCT600 Vehicle Health Check involves and get answers to some of the most common questions our customers ask.
A Vehicle Health Check (VHC), also referred to as a visual health check or electronic health check, is a complimentary check of your car’s components, carried out by a qualified technician.
A ‘traffic light system’ is used on each of the different checkpoints to report whether your vehicle is:
- Green: Safe and good to go
- Amber: Recommended work is required but not urgent
- Red: Requires urgent attention
No work will be done on your vehicle without first asking for your permission. The VHC is there to simply check the health of your car and provide you with relevant advice. The decision to have maintenance or repair done at one of our dealerships is completely up to you. In most cases, our customers choose for us to do the work while the vehicle is in our care.
VHCs are not mandatory. It is typically carried out alongside a repair, service or MOT and is an extra service offered by us free of charge. As experts in vehicle maintenance, we see it as our duty of care to check your vehicle’s safety while our skilled technicians are working on it, giving us all peace of mind that your vehicle is safe and legal for the road.
A VHC includes checks on the following things:
- Brakes
- Tyres
- Lights
- Fluid Levels
- Exhaust
- Steering
- Suspension
- Electrical
The checkpoints will be listed in a report, as well as a short video which will be sent to you explaining what has been checked during the VHC. If any amber or red components have been identified, this will also include the technician’s recommendations for what to do next.
A VHC typically takes about 15 to 20 minutes to complete. If any issues are found, they will recommend repairs or maintenance.
Vehicle Health Checks (VHCs) are offered free of charge to help ensure a vehicle’s overall condition and safety.
We will do a VHC on any make or model.
If a red checkpoint has been identified during the VHC and we have been given your permission to carry out the repair work, we will do everything we can to get this done on the same day for you.
Most vehicle parts are available within our workshops. However, when a part is not readily available, we will order this as soon as we can, usually for next-day delivery. In this instance, it is recommended that you leave the car with us until this arrives. Each of our dealerships has a number of courtesy cars available on request, and where one is not available, we will also do our best to offer a lift/collection service.
Yes, anyone can book a free VHC with us.
If you would like to make a booking for your complimentary VHC today, you can do this online by selecting ‘Vehicle Health Check FREE’ in step 2 of the form or by contacting your preferred JCT600 dealership.