BMW

My BMW 430D was due for a MOT/Major service. They did a fantastic job. My car drives smoothly and the steering on turns is absolutely beautiful. All parts used are Genuine. Brian did a great job on my car. Porsche was brilliant in looking after me. She was polite, pleasant and did her best. This is why, I always bring my cars to JCT600 for MOT/Service. On a side note, Ash is part of the sales team, he comes out of his way to always come and greet me. Ash makes sure I am looked after. I do hope the team let him know that I value and appreciate his kindness.

Great customer service and round knowledge. Thank you Patryk for a great experience!

My farther bought this BMW 320i from Rhia Stratton, she was fantastic from first booking of the appointment to the handover procedure. A wonderful human being and very professional highest of recommendation.

Great 5 star service from Rickie Holden. Definitely will be back again!

Dropped my car off for service yesterday 7/8/20. No courtesy car was provided so I had to get a taxi. My husband has kidney failure and dialyses on a Friday he had to get a taxi to and from hospital which was quite worrying considering he is high risk. Got a taxi to pick car up on Saturday morning 8/8/20. Picked the car up only to find its not been cleaned srill filthy, pressure light was showing on screen for tyres and the front drivers door would not lock automatically when given all were working fine. I then had to come back to BMW after I complained over the phone. Keys taken and sat waiting for 20mins with no-one coming to inform me as to how long the wait is. I then asked Norman how long I will be waiting he told me it would be 1 hour I wasn't happy so I asked to speak to a manager who was extremely helpful by the name of Neil Pearson and sorted it all out 4 me, Neil was so pleasant and made me feel at ease came and explained everything to me. I cant recommend Neil enough best customer service I recieved from Neil and such a pleasant and humble person he is. Thank you Neil need more people like you.

Hi, I cannot recommend the bmw experience enough. From leaving my car for service I was kept informed of everything the technicians were doing including a video explaining what needed to be done to the vehicle. After a telephone call from the service manager Mr Scott fairhead to let me know my vehicle was ready for collection i was pleasantly surprised to find that my vehicle had also had a external valet and was looking like a new car. The assurance that you have had fully qualified technicians, genuine bmw parts gives you great peace of mind.