Volkswagen Service Price Match and Promises

Feel confident when servicing your Volkswagen vehicle with us. 

Price Match 

At Volkswagen we will Price Match a quote from any other garage within a 5 mile radius. The quote must be a like-for-like quote, so they must also be using Volkswagen Parts for us to be able to guarentee the Price Mtach for you. 

Our 12 Service Promises

At Volkswagen, we want you to leave feeling confident that you have recieved a good quality service, not just the first time, but every time you visit. To ensure this is always the case, we have our 'Volkswagen Service Promises', which are 12 promises designed to make your life easier. 

Our Promise 
1 - We know your Volkswagen best  Our experts are all fully trained with Volkswagen and have full access to all the tooling and technology they need to be able to carry out the work on your vehicle, to the highest standard. 
2 - Price match guarentee We will Price Match all like-for-like quotes for any service, maintenance or repair work. They must be using Volkswagen Genuine Parts and be within a 5 mile radius. 
3 - Volkswagen lifetime brakes  We will replace your brake pads at no extra cost when you pay for and have a set fitted by us.*
4 - MOT Insurance  Have your MOT carried out at Volkswagen and we will cover you for up to £750 if you car fails when we carry out the next MOT on your vehicle.** 
5 - Real value for money  At Volkswagen we offer you set charging times for all work carried out and offer a 2-year parts and labour warranty on any parts fitted once the manufacturer warranty has expired.^
6 - Ad Blue Top-up  When you require your ad blue topping-up, we can do this for you for only £1.50 per litre (including labour and VAT). 
7 - Exterior bulbs and wiper blades When you buy your exterior bulbs and wiper blades from us, we promise to fit these at no extra cost to you. If you require interior, Xenon or LED lights replacing, we can provide a competitive quote for the fitting of these too. 
8 - Convenience services  We want you to be able to get on with your daily rountine, so we offer a pick up and drop off service or a courtesy car can also be arranged if more conveniant for you. Just let us know which is your preference. 
9 - Visual health checks  At no extra cost to you, we will give your vehicle a 34 point check of all the basics. Simply call us to book in for an Express Visual Check (EVC). 
10 - Technician road tests available  Sometimes it is easier to show someone the problem than to tell them, so if you would prefer to do this, we can arrange for a technician to go out on a road test with you. 
11 - Wash and vacuum  We promise to give your car a wash and vacuum at no extra cost, it's all part of the service. 
12 - Service plans  At Volkswagen we offer convenient service payment plans to help you cover the costs. 


*Not to be used in conjunction with any other offer. **Excluding the Channel Islands and Northen Ireland. Not to be used in conjuntion with any other offer. ^Excludes wear and tear

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