James Mallinson and his sales team achieved two Sales Excellence Awards from Volkswagen UK in recognition of their performance and rankings within the retailer network, during Quarter 2.
The Volkswagen Bradford
sales team finished in 8th position in the National Sales Excellence League, moving up a massive 51 places from where they finished at the end of March.
In another league, measuring Customer Satisfaction standards, they achieved a national ranking position of 25th,improving on their final Quarter 2 position by 12 places v. Quarter 1.
To recognize this excellent achievement, John Fickling - Head of Business at JCT600 Volkswagen, Bradford – presented James with a bottle of well-deserved champagne for being one of a small group of “stand-out” sales teams within the whole of the Volkswagen UK retail network.
“We are delighted that James and his sales team have shown such a fantastic level of consistency throughout Quarter 2, in what are some very challenging bench marks around the areas of professionally handling Telephone Enquiries, Mystery Shoppers feedback, Engagement in Digital Technology and in the important area of Customer Satisfaction”
“These are both great accolades for James his team at JCT600 Volkswagen in Bradford, which also provides them with the deserved recognition for the way that they consistently focus on setting themselves some very high standards in the way they look after their customers, demonstrating that they genuinely offer The Best Place To Shop” commented John Fickling, Head of Business at JCT600 Volkswagen Bradford.
Added: 09 August 2016