Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent experience from start to finish; this was the first time I actually enjoyed buying a new car... so much so that my husband bought one too! Thank you Andy at VW Wakefield.

Amanda Hill, Volkswagen Wakefield

I collected my new VW up! nearly 3 weeks ago and am really enjoying it. It's the first time I've had a new car and Alex W in York was very helpful in organising everything quickly. The car itself is great to drive and the heated seats will be a real bonus in the winter.

Sue Heaton, Volkswagen York

Thank you for another great car purchase. Liam Gallager was superb as usual. Thank you.

Adrian Dransfield, Mercedes-Benz of Sheffield

Service was great from Jake. Faster than expected service and comprehensive. Very happy.

Michael, Mazda Bradford

The service we received was very good.

Jamie O'brien, Volkswagen Sheffield

Had a great experience getting my new car, all the staff were very helpful and Scott put me at ease and made sure it was the right decision for me. The relaxed atmosphere of the staff made it a pleasure to deal with, thank you all.

Dominic Tomlinson, Peugeot Hull

We had a fantastic experience at Grimsby Audi. We were made to feel welcome by everyone we spoke to, especially David Nicholls, our brilliant sales executive who answered all our questions and put us at our ease throughout the whole experience. Also it is very gratifying to know we can have any queries we have answered afterwards.

Mr and Mrs Barker, Audi Grimsby

Just got my 6th car from Roger. Always looks after me and wouldn't go anywhere else. Love my initials in the reg number too. Brilliant again, thank you.

Vera Hunter, Peugeot Hull

Came in to purchase a new car and found dealing with Ricky Holden and Gavin was an absolute pleasure, nothing was too much and they even gave my son a baby BMW as well! I would recommend this dealership to anybody!

Sinead Healey, BMW Bradford

Extremely satisfied, excellent service and friendly staff.

Claire Cooper, Volkswagen Wakefield

Collected my Audi A3 TDI this week the service we got was excellent from greeting us at the door, to the sales staff explaining everything to do with the car. Nothing was to much trouble, well done Audi.

Grahame Lumb, Audi Hull

From the moment I walked into Audi Sheffield the warm, friendly and welcoming staff made the whole experience of buying a car very easy. Reece Manterfield looked after me throughout the process and I could not have wished for any better service. Thank you and I will definitely be returning in the future.

Richard Wood, Audi Sheffield

This Peugeot 107 is the second car I have bought from JCT600 Peugeot Hull, this time it was Carl Middleton who looked after us. He was very polite and friendly. I would highly recommend Carl Middleton to my friends and family.

R Bateson, Peugeot Hull

I found the buying process so easy and had a great customer experience with JCT600 Mercedes-Benz Chesterfield. Christian Greaves looked after me, he was extremely professional from beginning to end and made sure I was updated at every stage. This kind of service is refreshing to receive and one that made sure I was completely happy and comfortable with my new car.

Richard Abbey, Mercedes-Benz of Chesterfield

My second SEAT purchase in just over three years with JCT600. On both occasions Helen Rhodes looked after me and was extremely professional from beginning to end on both occasions, making the whole process very simple, can't thank her enough.

Ian Greaves, SEAT Hillsborough

I would like to say a big thank you to JCT600 but more importantly to Rick Notey for a great experience at BMW. I bought my new car through this dealership even though it is not my closest BMW show room. It was a very professional and friendly environment. I felt well looked after and was listened to about what I needed in the way of a new car. Well done Rick, and thank you JCT600!

Robert Richards, BMW Bradford

Just collected my third car from Roger. Opted for the 5008 full auto this time, great guy, approachable and a laugh but ever the professional. Keep it up Rog.

Ben Welham, Peugeot Hull

Just received my second car from Joe at JCT600 Vauxhall Bradford and I have to say every part of the car buying experience both times has been faultless. I would highly recommend JCT600 to anyone! Great service, always happy to help and amazing cars!

Heather Greenwood, Vauxhall Bradford

As usual Ben was very accommodating, friendly and above all else a true professional to the car industry. This is the third car that I have bought from VW. I trust Ben implicitly and this is why I continue to return as a customer of Ben's. 

Lorraine, Volkswagen Bradford

Carl Middleton looked after us very well from start to finish. I would highly recommend Carl Middleton to my friends and family. A1 Service.

Kathleen Good, Peugeot Hull

Delighted with the service and VW Golf GTD that I just collected from the team in Bradford. Would highly recommend to others looking for a new VW. Thanks very much Ben Winter.

Stewart Etches, Volkswagen Bradford

My experience was extremely pleasant. Carl Lodge was great, extremely easy to work with. I would definitely go back to him for future business!

Andresa Eugenio, Audi Boston

JCT600 are simply the best. Wonderful customer service and I am so happy with my new Polo. Thank you Wayne so much.

Janet Walker, Volkswagen Newark

I received a fantastic service from my initial quotation meeting through to picking up my car. Both Dean Garvey and Jamie Needham were really helpful, friendly and trustworthy. They were both extremely professional throughout and I would not hesitate in recommending them or JCT600. I will certainly buy another VW. Thank you again Dean for all your help and for making the process so simple and enjoyable.

Penny Hellewell, Volkswagen Sheffield

Having previously bought 3 VW Polos from JCT600 Bradford, we had no hesitation in buying a 4th! Ben Winter was the salesperson we dealt with on our 2012 purchase and we were delighted he was also able to sell us our 2015 model! Diligent, professional, organised and a man of his word, he is a credit to JCT600 and we would happily recommend the company, from whom we have purchased vehicles since 1988!

Julia, Volkswagen Bradford

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