Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Iwanted to write and tell you how much I enjoyed the buying experience at JCT600 Sheffield VW
I felt like I was dealing with a sales team that knew their products inside andout, and was backed by a service organization I could trust.
"Many thanks to Luke for the kind, courteous, efficient and friendlytreatment I received when purchasing my car, you went that extra mile and itmade all the difference on my hand over day.
This is the second car he has sold us in six months even though they are differentmodels we are over the moon with them both.
WE WILL BE BACK!!!

Christine Chippendale, Volkswagen Sheffield

Avery pleasant experience which was seamless from the beginning till the end.

I was not hassled at any time and the staff listened to all I had to say.

Kirsty Fletcher was the main contact I dealt with and see did a good job ofmatching me with the car and keeping me informed once I made the decision to gowith the car. She made the extra effort at the hand over of my car and this wasalso much appreciated.  

Ben Armstrong, SEAT Sheffield

Boughtmy Toyota from Carl Middleton at JCT600 Peugeot Hull, the service and the caris A-1.

Clive Tomlinson, Peugeot Hull

Ipicked up my new car this week and asked Ben Clark to unveil it. A beautifulcar and a lovely colour. From start to finish the service and attention from Ben has been excellent andI felt no pressure to take up the offers and extras. Although he is regarded as a trainee - it cannot be long until has loses that"tag". He has been well trained and what I really liked was the weekly email even ifthere was nothing to report. I visited the Audi factory at Ingolstadt on holiday and the attention toquality was very impressive.

David Brown, Audi York

CarlLodge handled my purchase with professionalism. Great banter with my husbandand I, made the whole experience a pleasure. Friendly and more importantly,knew his product. Will visit again no doubt.

Jo Biggadike, Audi Boston

Afew weeks ago JCT600 at Meadow Head Volkswagon had an open day where you couldtest drive cars. A friend who runs a VW was invited but could not go sosuggested I went. I have had many VW's and am now on my 3rd A1.
The first was bought from Luke Sheard.
I arrived and saw Luke and told him I was interested in trying an electric orhybrid car. He invited me to try a Golf GTE. He could not have been morehelpful and also contacted me a few days afterwards. I will be changing my carnext year and will remember my test drive.
Thank you Luke.

Chris Bell, Volkswagen Sheffield

Ivisited jct 600 in hull, was met by a kind helpful gentleman called RogerBrocklesby. Nothing was too much trouble he explained everything about the carand Motability we didn't feel like we had been sold a car but given the optionto pick the right car for our needs he spoke plain English funny polite I wouldrecommend anybody to go see Roger. 

David Parker, Peugeot Hull

Karenis by far the best car sales person I have dealt with always very helpful andfriendly and polite.

Gordon Browes, Volkswagen Sheffield

Apleasurable experience buying a car from very Bradford and the best hand over Ihave ever had.

Helen, Volkswagen Bradford

Fantasticnon pressurized service at VW York, delivered in a very friendly but extremelyprofessional manner. Would not hesitate to return.

Linda Robertson, Volkswagen York

GrahameWimborne handled our initial enquiry in a most professional manner,he was kindand courteous and always called me back when he said he would.He also came outto the showroom on a Sunday in order that my wife and I could view thevehicle,he normally does not work on a Sunday.We do appreciate old fashionedservice and this is exactly what we received.Please be kind enough to pass onour thanks to Grahame.

Bob Galbraith, Volkswagen Van Centre York

Agreat experience from start to finish, Saul was very helpful in all aspects ofthe transaction and had extensive product knowledge.
Thanks

Stephen Barraclough, Volkswagen York

Wewould like to say how greatful we are for the help Christian Greaves andeveryone else gave us at Merecdes Benz Chesterfield.
We explained to Christian that we had been a few times before looking for theright car for us. This time our luck was in because he found us just that car.
Now we are very pleased with it.

Janet and Pete Smith, Mercedes-Benz of Chesterfield

Excellentservice from Dennis and the Team at JCT600 Hull. Kept me informed all the waythrough the order process for my new Passat GT. The handover was extra special,many thanks again to Dennis.

Pete Smith, Volkswagen Hull

I'vehad a really good experience here at Bradford Seat. The staff are veryapproachable and professional. Charlie has been excellent and I woulddefinitely highly recommend this dealership.

Christina Bradbury, SEAT Bradford

Ioriginally contacted my local Audi dealer in Belfast. Their responses and tonewere far less than satisfactory. It made me seriously consider other brands ofcar.

I then reached out to a number of dealerships in England near to my familyhome. I spoke to Paul Old at York Audi; he was helpful, pleasant and went aboveand beyond to find the car and delivery timeframe that suited me. Throughoutthe process he kept me updated and responded promptly to any questions I had.On the day he came in on his day off to hand over the car and walk me throughit. I am extremely satisfied with the service I received at York, and Paulshould be commended for his customer service skills. The showroom itself isalso wonderful - clean, neat, modern and comfortable. All of the staff werepleasant and helpful. I look forward to coming back to Audi for my next car inthe near future.

Thank-you!

Kyle Headen, Audi York

Calvin was very friendly - Not at all 'pushy'. Answered all our questions fully and openly. Overall a very good experience at JCT600 Volkswagen Hull.

Elizabeth Smith, Volkswagen Hull

A first class experience from beginning to end when I bought my new Golf.

S Thackeray, Volkswagen Chesterfield

Could not have asked for better service and a more friendly staff. Victoria and Andy were great every step of the way to help me work out what I wanted without their own agenda. 

Peter Twomey, Mercedes-Benz of Sheffield

I've just picked up my Peugeot 2008 fron Carl Middleton at Jct600 Peugeot Hull "I'm over the moon with it".
Thanks Carl.

Wendy Smith, Peugeot Hull

Excellent service, all my queries answered, no problems in the whole process. Extremely professional. Thank you once again.

Stephen Middleton, Audi Hull

Excellent service. Incredibly helpful, informative & knowledgeable without being pushy. Kept me up to date with everything that was going on & what the next step in my car purchase would be. Fantastic disposition, creating an outstanding friendly relationship whilst maintaining a thoroughly professional approach. I have already recommended him to colleagues, friends & family. Ben made the whole experience thoroughly enjoyable from the minute I walked into the showroom to the moment when I drove my new car out. Thank very much! 

Myfanwy Lupton-Walker, Volkswagen Bradford

I am extremely satisfied with my experience at JCT600 where I bought my very first car- a VW Polo! I could not have wished for a more helpful and personable salesman- Luke Sheard. He guided me through the process which took hours from start to finish (because it was all new to me) and patiently explained everything I needed to know so that I made the right choice- and I did! I love my new car and I want to say a huge thank you to Luke for making the whole process so easy and pain free. Luke is an asset to Volkswagen and JCT600

Emma Palfreyman, Volkswagen Sheffield

I was given a test drive by Lee who was really helpful and knowledgeable. The finance options available to me, including optional extras, were then clearly explained by Kirsty Fletcher so that I knew which offer was best for me. The 0% finance was great. Thank you I'm so happy with my car

Samantha Terry, SEAT Hillsborough

I recently purchased a B200 from the Mercedes used website; I particularly liked the look of the car that was at the Sheffield dealership. I was contacted by Lee; he is probably the best Mercedes salesman I have ever dealt with in my search for the right car at the right price. Throughout the process he was incredibly helpful and answered all of my questions and concerns about the vehicle. I never felt under any pressure to buy. I hadn’t seen the car but when Lee delivered it to my door ,it was absolutely perfect , this guy should be promoted ! I would definitely recommend anyone looking for a Mercedes to choose JCT600 and especially Lee and the team at Sheffield.

Martin Kolton MBE, Mercedes-Benz of Sheffield

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