My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I recently bought an MX5 from Mazda Leeds. The sales executive, Richard Miller offered help and advice and gave me a great deal on the car. He delivered on every promise he made, whatever he said he would do he did with no need for me to remind him or chase him up. He certainly went the extra mile to make my car buying experience a pleasure. I never felt under pressure, the transaction was completed in a calm and professional way. I can recommend him. Thanks also to Hassan who took over for Richard who was on holiday when I collected the car and made sure everything went to plan.

Edward Eastwood, Mazda Leeds

All in all a very good experience. John Taylor was superb and delivered a great service.

Jamie Hopkins, Mercedes-Benz of Sheffield

Service excellent, very professional and very friendly. Made buying a new car a pleasure, made to feel welcome and tea on tap who could want more? Thanks Sam!

Carole Wood, MINI Bradford

Very pleased with the service received, the salesman, Errol was extremely polite and efficient at all times.
I was kept updated with progress and Errol went out of his way to arrange for me to have my car earlier than arranged.
Would definitely recommend JCT600 and will be back.

Jackie Edwards, Peugeot Hull

Big thanks to Lee Chadwick at SEAT Sheffield. Brilliant service was provided by Lee. He bent over backwards for me with the leon I purchased. Would definitely go back for a new car in the future, highly recommend the company. Not only was it good service at purchasing but the service after purchasing the car was to just as high standard.
Thanks again 

Ben, SEAT Sheffield

I am over the moon with excitement at collecting my new car tonight.
I have been dealing with Ben Winter, brilliant man, easy to deal with, and has looked after me every step of the way, He has sold my best friend his last 3 cars and I was recommended to come and see Ben, of which I will recommend my friends to him now. 1st Class Service, Thank you.

Abdul Rahim Ali Gedim, Volkswagen Bradford

What a great experience buying a car! Every need was met and more, it was all made simple and straight forward. Errol was informative but not pushy and made the whole process easy. Would certainly be coming back to JCT600 first for my next car.

Tom Bowman, Peugeot Hull

I can't thank Steven Donovan enough with all his help and advice with my new Polo. He made the whole experience pleasurable and exciting! The videos were amazing! Will definitely recommend Steven to anyone who is buying a Volkswagen.

Catherine Pitro, Volkswagen Sheffield

I can't thank Steven Donovan enough with all his help
and advice with my new Polo. He made the whole experience pleasurable and exciting!, the videos were amazing! Will definitely recommend Steven to anyone who is buying a Volkswagen.

Catherine Pitro, Volkswagen Sheffield

Imran was great, really honest and down to earth salesperson. Cared about what I wanted rather than just getting the sale! Fantastic customer service.

Dylan Ward, Mazda Leeds

I am very pleased with my new car. I was very well looked after once again from the team at Chesterfield especially Nigel Thraves. This is the 4th car I have had with his expert guidance. 

Andrea Elson, Mercedes-Benz of Chesterfield

GREAT SERVICE from Steve Dobson, I recently just had an operation and cannot walk properly so I came on a bus to buy a car. Not only did Steve sell me one but gave me a lift home and also came and picked me up so I could collect my car. He went that extra mile for me which is why I will recommend Steve to my family and friends.

Brian Avory, SEAT Menston

Bought a VW Crafter from Richard at VW Comercial Hull for our motorsport business. We had a very good experience and Richard was always happy and the van was prepped and ready for us when we arrived and exactly as described as we had bought unseen. Would recommend them to anyone.

Peter Young, Volkswagen Van Centre Hull

Very happy, 2nd car from Mark. On time, good deal, delivered to my office.
Extremely satisfied with the service. Have recomended and will again.

Simon Corben, Audi York

Many thanks to Joe Reid and David Walton for their help, advice and communication during my recent car purchase. The whole process was carried out in a very professional but friendly manner from the initial purchase to the final handover. Overall it was a very pleasant experience and I did not feel pressurised in any way. I am very happy with the deal which I thought was very fair. This is probably the best experience I have had when purchasing a vehicle from a franchised dealer and I would definitely recommend JCT600 York. 

Geoffrey Sprigings, Volkswagen York

My peugeot 3008 is perfect thanks. I would like to say that your Mobility Salesperson Roger Brockleby is excellent, and can not thank him enough for all the care and assistance he has given me and my wife over the last nine years Once again Many Thanks and Merry Christmas and a Happy New year

Peter Stewart, Peugeot Hull

Have received my 2nd Volkswagen from JCT600 & have always had good service from the sales people {have not been pushed into anything} have recommended this service to friends &work colleagues.
I have dealt with Ben Winter this time, I thank him for his patience, and really enjoyed his videos that he sent through. He kept me informed all the time.
Excellent Service, Thank you

Anthony Minter, Volkswagen Bradford

Imran has been great, he has made the whole process simple and has been incredibly helpful throughout. We would definitely recommend him to others.

Katy Owen, Volkswagen Sheffield

Very happy with the level of service I've had today and couldn't ask for better from Ashley and Pete.

Jason Smith, Volkswagen Bradford

Many thanks to JCT600 and in particular, Tony Mitchell, your representative, of doing an excellent job in a smooth part exchange and purchase of the new vehicle. He went through many of the functions that would be unfamiliar to me in this latest 5 series.

I hope I have the opportunity to buy another car from you!.
Karl Hunt

Karl Hunt, BMW Bradford

Extremely satisfied with the customer service. Delivery was before the estimated time and the salesmen were very helpful. All in all, an excellent experience.

Ahmad Al-helou, Volkswagen Bradford

Very pleasant experience. I had booked an appointment with Ashley through the website. On arrival I was told he was just finishing up with another customer and would be with me shortly, giving me time to sit in some of the cars in the showroom and have a complimentary drink.

After some chat about what I was looking at and my budget, I had my test drive. Loved the car and by the time we got back to the showroom, someone else in the office had found some deals for me.

Only went in for a test drive and came out having ordered a car! Over the next few weeks I got regular updates (even some videos after it had been delivered). Went to sign all the paperwork the day before I picked it up so it would be nice and quick on the day.

On the day itself, had the grand unveiling and shown around all the features.

Very happy with the level of service and would not hesitate to recommend them to anyone. They have got a loyal customer in me!

Sam Johnson, Volkswagen Rotherham

Matthew Addison took our call regarding a Peugeot 508 Allure. Due to the distance we were having to travel, Matthew  sent us a video of the car pointing out the good and bad points on the car. Only two little chips. Great service very much appreciated.

We had too wait for the insurance to pay out, the car was more than we really wanted to pay, but tried to find another closer to home and cheaper.

Matthew kept us updated as to wether car was still for sale. Which we thought was great service on his behalf.

We did look at others that were less money, due to the distance we had to travel but in the end we gathered the cash together and phoned Matthew on the Sunday Morning, to ask if it could be reduced, he gave us a good price and we set off up the M1.

The service was done Mot he also did the tax online for us.  The other employees that were present were very friendly and helpful also.

Sharon, I have since spoken to reception twice regarding info required etc. Sharon answered the phone she is also very efficient and friendly to talk to. Well done to Mathew and Sharon. 

Matthew is a credit to your company, he told us he hadn't been at Jct600 long, and was really happy there, and that he was looking forward to progressing within the company.
A very honest and truthful person who I would recommend to other customers.

A lovely atmosphere is present within the business. Just wish it had been earlier in the day and we could have looked at the area you are based in. And also the weather was dire, nearly got battered to bits driving home.  But felt safe in my car I had just purchased. 

Many thanks for a great service.

Mr and Mrs Norris

Mr and Mrs Norris, Peugeot Hull

Very easy process start to finish, I came in to view a car on the Friday night and by Saturday I was in the process of signing the paperwork. All that remained was for my car to be delivered.

I love my new Peugeot 108, so a big thanks to JCT Hull, and to Errol and Scott in the showroom for looking after me from start to finish. One hell of a team, thanks very much guys and thank you JCT600!

Jack Wilkinson, Peugeot Hull

I booked my car in for a routine oil change today. What a fantastic customer experience from start to finish. The pre-work contacts were very professional and helpful. The work was carried out to a high standard with a vehicle health check thrown in for good measure. The video I received detailing the work done was a pleasant surprise. I received the car back in a timely manner with it receiving a valet both inside & out. All in all a fantastic service.

Nick Thorpe, Volkswagen Bradford

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