Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Our first experience with JCT600 Hull and are very impressed with the Sales Consultant Lee Davison. He has answered all our queries in full and gave us a very good overall driving experience with the car on the test drive. The feed back from him in the form of videos of the vehicle were very handy and very professional. We would be very happy to recommend JCT600 and Lee to family and friends looking to part exchange or buy a new car in the future. 

Mr & Mrs G.A. Thornton, Volkswagen Hull

First class service from the moment I inquired about a car. Everything was done efficiently and to an excellent standard. The staff at the showroom in Wakefield were welcoming, helpful, informative and professional. I will be recommending JCT600 to my friends and colleagues.

Sue Keenan, Volkswagen Wakefield

Excellent and well informed. 

Diane Dance, Volkswagen Chesterfield

Excellent service as always - I am a repeat customer who has always received 100% from the same Salesman, Mr David Nichols who goes the extra mile!

Lynne Young, Audi Grimsby

Fantastic customer service, Dave couldn't do enough for me, couldn't be happier with my new car! 

Shannon Young, Audi Grimsby

Sale of the car went very smoothly. No delays and Errol was very professional and handled the sale very well.

Sam Allemdinger, Peugeot Hull

Imran Khan is a fantastic salesperson. He is approachable, friendly, polite and listened to what I wanted and was happy to help. He went out of his way to get me the car of my dreams! Imran was efficient and the sale went through quickly and easily. He explained information well to me and I felt I could trust him. Thankyou for such a great experience buying a car. I will certainly come back to JCT600 in the future.

Katy Clark, Mazda Leeds

Excellent service!

R Butterworth, Volkswagen Wakefield

Outstanding! Saw a car on the website, rang to arrange a viewing and it was so amazingly easy from there. The sales staff were fantastic throughout, couldn't have been more helpful or professional, even when there were a few last minute small things to fix, they were done in a blink with no hesitation. Chill was ace, as was the sales manager (sorry, didn't catch his name). A real credit and an example in how car sales should be done. 5 stars.

Adam Carr, Mazda Leeds

Ben has been wonderful, very helpful. Ben has sent me videos up dating me about my car. If I have had any concerns Ben has always dealt with them as fast as possible. Between myself and my family this is our 10th car we have collected from Ben, and we cant thank him enough.

Lisa Barraclough, Volkswagen Bradford

Absolutely excellent service. Imran made the process exceedingly easy to understand and the whole process was facilitated smoothly. I had a great, warm and helpful experience throughout the process and would not hesitate to return in the future. Many thanks.

Michael Mason, Volkswagen Sheffield

Great service and courtesy shown by all staff at vw. Especially Sam Collins our Sales Executive

Catherine McBain-lee, Volkswagen Chesterfield

Anyone wanting to buy a car, whether new or used, I would highly recommend going to JCT600 Shipley. When I went they accommodated for my price range etc. If you go speak to Michael Gallagher or Alex. Fab customer service and after care, they definitely go the extra mile!!

Chloe, Vauxhall Shipley

Salesman Rickie Holden has just completed the sale of my car in a perfect manner. Can't thank him enough for what he has done and this has been a very pleasurable experience. Would not hesitate to recommend him to other potential customers. 10/10 for all customer service and perfectly down to earth and very friendly.

Paul Petch, BMW Bradford

Rickie has been exceptionally good during the transaction. The experience itself went smooth and better than what I had expected. Thanks to Rickie and JCT600!

Paul Woolston, BMW Bradford

I've been dealing with JCT600, Wakefield for at least 10 years and bought my last 3 new cars there. My last one was Move Up and I found it very comfortable and very good on fuel. My new car is the new Move Up 5 door. I cannot praise the staff enough especially Susan L and Gavin. Thank you.

Jim Smillie, Volkswagen Wakefield

Fantastic service from start to finish. Jessica was happy, helpful and guided us through the hole process brilliantly.

Anna Morris, Audi Lincoln

My experience exchanging the car was really pleasurable. JTC600 Audi York have a great team, very helpful, polite and attentive, great cups of coffee! Daniel my personal sales exec. was extremely helpful negotiating, collecting and delivering the car with my requested specifications. I love my new car. Thanks, I'll be back when the time comes to exchange, but will be back for my servicing when needed!

Mrs Judith Bell MBE, Audi York

Hi, I would just like say that Joanne Bowie from service department has been so helpful with my Audi Q3 had a few technical problem faulty petrol cap and a leak on exhaust. I called up and Joanne managed to get me in the next day, she updated me with cars progress, she really went out of her way and was so kind to my little boy. Also as well Micheal Johnson is such a top bloke, I got my Audi from Micheal 18 months ago and he is still as helpful as the day I got it. He goes out of his way to come and talk to you when you call in to book service etc. and last of all dealt with Cris lawler as well last year and he was very helpful as well. 5 star service from these 3 people many thanks.

Evan Fretwell, Audi Sheffield

I had to hand my Motability car back owing toill health but upon getting better was only ever going to get another one fromRoger. My last two cars have been from him and he always looks after us.He alsolooks after my friends who have cars from him too. Love the colour of the newcar and very happy again.Thank you

David, Peugeot Hull

Dealt with Errol, was veryhelpful and made the process easy to get my new car! 

Lauren, Peugeot Hull

We would like to say thank you to Chris Maguire for his help in getting us the car we wanted. From the first time we walked into the showroom Chris was extremely helpful, polite, and enthusiastic and gave excellent care, so we would like to say thank you so much to Chris for everything. Thank You!

Fiona & Ibo Sezgin, Volkswagen Sheffield

Excellent friendly and honest service from Kasim and his team. Thoroughly recommended.

Will Cooper, SEAT Menston

I bought a new Audi Q3 from JCT600 Meadowhead Sheffield a couple of days ago and I was looked after by Peter Horne throughout the purchase process. I am in my early seventies and am very recently widowed so it was a steep learning curve for me. However, the attention and help I received was outstanding and I was guided through the whole process with courtesy and patience. I do not warm to slick sales approaches and have been known to walk away from pressured selling. Thank you very much for making the purchase of my car so very pleasant.

D J Hanson, Audi Sheffield

The whole family is absolutely delighted with our Polo. I felt like a valued customer and the team pulled out the stops to ensure the car was just as it should be. Good customer service ensures a smooth resolution of "hiccups" and this was excellent customer service. Thank you

Kelly Vize, Volkswagen Hull

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