My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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After searching for two months for a specific type and spec of used car, I eventually found one at JCT600. From my initial phone call with James Kendall on Sticker Lane Bradford, through to the day I collected the car 2 weeks later, James's attitude and professionalism was what made the whole experience a pleasure and completely stress free. Apart from the 400 mile round trip, it was almost like the dealership was on my doorstep. The car was exactly as described, the paperwork at the handover was pre-prepared and everything went smoothly and efficiently, making the whole experience a pleasure. I would certainly recommend James and JCT to anyone considering a new or used car purchase, regardless of distance. Thanks James.

Dave Crowther, Volkswagen Bradford

Having purchased a car from your Bradford Peugeot Dealership may I say what a seamless procedure it was. From viewing on Sunday to collecting on Tuesday Simon the Sales Advisor was helpful and polite at all times. Jonathan introduced himself so when it came to sorting the finance out it wasn't with a stranger. A great experience all round.

Elizabeth Waite, Peugeot Bradford

I found the staff to be incredibly friendly and courteous, they made my family and I feel extremely welcome from the moment we met the two Julies on the reception to the second we drove off in our new car . Our salesman Mike was very knowledgeable and helped us to find the car which best suited our family requirements. The finance guru Rodney then was both patient and thorough to guide us on the money side. It is definitely a team of people I will recommend to anyone looking for a new car, I was and continue to be most extremely satisfied with the whole experience!

Mark Brocklesby, Audi Hull

May I say thanks for all the excellent help and professionalism from your staff. Especially miss Sheridan Wharton we wont hesitate to buy another vehicle from you in the future. Thanks again. 

Paul Brooksbank, Volkswagen Bradford

Extremely happy with my new 208. From the first time I met Errol at Peugeot Hull, he was very professional and answered all my questions which lead to me choosing the 208. I would recommend Errol, James and the whole team at Peugeot Hull to anybody looking to get a new car.

Neil Burke, Peugeot Hull

Finally I have found a genuine and professional car salesman in Izaak Barlow. Izaak was brilliant from start to final sale - well done, I am now a fully paid up member of the VW family.

David Freeman, Volkswagen Chesterfield

Just renewed my car at JCT600 Castleford and would just like to say the service i received was first class from the first phone call to the final sale.a big thank you to Phil Dewing, we love the car.

Gavin Jones, Vauxhall Castleford

So impressed with the service we have received from Roger at JCT600. Always greets us with a friendly smile and willing to help with any queries or problems we may come across. Making our visit to Peugeot always a pleasure, and would definitely recommend to family and friends. 

Sheila, Peugeot Hull

Fantastic service from our salesman Geoff. He went out of his way to give us plenty info before we travelled to Leeds. His test drive route and knowledge about the car was excellent. Car was prepared in excellent order and we recommend Geoff and his team to all looking for a new vehicle. Well done and thanks a lot. 

David Templeton, Priceright Rawdon

My experience with JCT600 Leeds can be summed up as "Excellent service delivery" all round (from start to finish)! I didn't think I could afford to get a new car, so I was on the hunt for an ex-Demo which was what took me to the JCT website. I had a call back from Imran - one of the Sales Executives within 24hrs, of submitting my call back form.

He took his time to understand what I needed and what my budget was. He advised me that I could get a new car for the amount I was looking to spend. Even when it seemed as if my finance would fall through - Imran and Paul walked through the whole process with me. I wasn't just a number/sales figure to JCT.

I was kept up-to-date with the progress at all times, everyone and I mean everyone helped ensure that my purchase went so smooth. One can tell how closely knit these gentlemen and lady worked as ONE TEAM. Keep up the good work guys!

Special thanks to Imran, Simon, Neil and Paul - you all made my experience an Excellently fabulous one. I will definitely be back (in 3 years :)) 

Yemmi, Mazda Leeds

I was very happy with the service and the politeness afforded to myself during my purchase, to be greeted and offered coffee after a long motorway trip, a pleasant experience. Would definitely recommend. 

Brian Goodwin, Vauxhall Bradford

Amazing - What a great experience from great staff, selling a great product, from and great company. Sarah, Debbie and Sam (the Trainee) were fantastic! 

Jonathan Whiteley, MINI Bradford

I was very happy with the service and the politeness afforded to both my wife, son and myself during my purchase, to be greeted with a smile and an offer of coffee after 2 hrs on the motorway is a great start. Andrew was very patient and answered all our questions, (pity you are not closer to us). Thank you for a very pleasant experience. 

John Vale, Volkswagen Wakefield

Our experience at JCT600 was exceptional. Everything was explained to us and all our questions were answered. It was an easy and painless experience. Very happy with the car and the service. Many thanks to Errol. 

Alan McGowan, Peugeot Hull

I have nothing but praise for the excellent service I have received from the members of staff at JCT 600 Menston. In particular the salesman David Haigh was excellent from beginning to end. He was very polite, helpful and answered all my questions in a friendly and efficient manner. He managed to get exactly the model and colour of car that I wanted despite the colour now being discontinued. I am absolutely thrilled with my new car, so that is another very satisfied customer!

Nicola Feather, Peugeot Menston

Excellent service from Steve Thompson, he is very attentive, always goes the extra mile and nothing is ever a trouble. It has always been a pleasure to come to JCT600 and shall continue to do so. He is an ambassador for the company so please pass on my regards. He has told me he has now been here for 10 years and hope he is for another 10. How do you improve on perfection!

Ron Mcgee, Volkswagen Bradford

We saw the Vauxhall Antara on e-bay, and phoned Michael Bell who was polite and answered all my questions on the phone, he then confirmed them promptly by e-mail as requested, we agreed that we would buy the car if it was as described and would come up on the Monday from South Wales. We came into the garage late and my wife and I were offered coffee and biscuits. All the staff we encountered were polite and courteous. We were shown around the Antara which was in perfect order and spotless. Michael got us some mats to match the car and we went home. The buy experience was fantastic I would highly recommend JCT600 to anyone looking to purchase a car new or used. We are delighted with the car and the spec, we are not the easiest people to please and we feel JCT600 pulled out all the stops to allow us to say that it was a complete pleasure to deal with JCT600 and Michael Bell.

Steve & Linda Phillips, Vauxhall Bradford

I bought a new Audi Q7 on the 22nd January 2016 from your dealership. I would like to thank the team who dealt with me: Chris Farnes and especially Tom Sealey who played the main role. This has been the most exceptional experience I have had buying a new car. They were both very friendly but very professional - perfect balance between the two. This matters a lot to me particularly as I will be dealing with Sheffield Audi JCT600 for all after care service in the coming years. I'm really pleased too with the after care service and overall, the whole set up at JCT600 is exceptionally efficient, professional, helpful and friendly.

I am also very grateful to Tom Sealey because the car that I was going to buy slipped out of my hands for reasons that were solely down to me. Had I put the £1000 deposit down right away it would have reserved the car. But I chose not to as I needed to speak with my family about the car that night and by the time I got back the next morning someone in York had already bought it. But Tom went into overdrive and managed to find me the perfect car within one day. He's been absolutely brilliant and an exceptional pleasure to work with. He's gone out of his way for me at every turn, which is extremely appreciated.

Overall, I'm thrilled with the whole experience. Superb in every single way. Thank you JCT600

John Hobson, Audi Sheffield

We had an excellent service from Ben Winter from start to finish. Would defo use JCT600 Bradford again. Its not just all about making a sale like a lot of garages, they make you feel valued and look after you. Fantastic, thank you.

Barry Prentice, Volkswagen Bradford

Had to search around quite a bit to find the model I was looking for; eventually found it at Audi Sheffield. The start of a great experience - wonderful treatment from the whole team and nothing but praise for the salesman who saw to our requirements. A wholehearted thanks to everyone........and the car is fabulous.

Len Ellenton, Audi Sheffield

Excellent service from beginning to end. The Sales Executive Alan Hayle was very helpful and a pleasure to deal with. Unfortunately he was unavailable for the handover and apologised, however his colleague Charlotte was more than capable and was a credit to her employers. My wife and I are very happy with our purchase and the excellent service from beginning to end.

Robert Mullins, Mercedes-Benz of Sheffield

First Class service, one of the best buying experiences ever when buying a vehicle. Scott and James where very easy to deal with and we had a great laugh while purchasing the vehicle. If the car is as good as the experience I've got a bargain!

Keith Eastwood, Peugeot Hull

Brilliant customer service and would definitely buy again from Sheffield Audi. Thank you.

Steve Nixon, Audi Sheffield

I would just like to thank all those involved at Audi Doncaster. All the staff were polite and respectful and made my visit worthwhile. Please pass my compliments to the management and Dean Garvey who dealt with me in a very professional manner.

Brian Goodley, Audi Doncaster

Excellent service all-round. Special thanks to Robbie for his professional approach, and for being so patient with all the questions thrown at him. I will definitely be recommending Audi York to family and friends.

Averil Bland, Audi York

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