Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Great service and support from David Howley-Oates from start to finish. Would thoroughly recommend!

Mrs Rosemary Filler, Volkswagen Sheffield

I have now purchased two vehicles from Jamie at Audi Grimsby. I can honestly say that the service provided from him has been fantastic. I purchased an R8 Spyder from him and took delivery in February; I enjoyed his professional approach so much so that I decided to change my second car for an S3.

Jerome Porter, Audi Grimsby

Excellent service from start to finish by Mike and Chris. They both explained everything thoroughly and were very helpful. Thank you for a great service.

Georgina Cavanagh, PriceRight Rawdon

I can`t recommend this company highly enough. From walking into the showroom to driving away in my new car, I was supported and reassured throughout. Thank you, Ronnie.

Michaela Ryan, PriceRight Rawdon

I have been most impressed with the service that l have received from Adam Blades. The whole experience of buying the car has run smoothly. I have received a fair price for my trade in and he is a credit to the company.

Mike Bumby, PriceRight Rawdon

I’ve had a great experience at JCT600 Peugeot Bradford. Joe Hollins was very friendly and helpful. I really appreciate all of the help with the car audio and for picking me up from home. I now feel reassured that any after services will be just as good. When I'm next looking for a new car I will definitely be checking stock here first. The fact that the management also checked to see if I was happy with everything shows just how important customer service is here. Really nice team, especially Joe Hollins.

Mrs Ellahi, Peugeot Bradford

Great service from start to finish. As a novice when it comes to car buying, I cannot fault how Ronnie managed the process from start to finish. When I'm brave enough to upgrade again, I'll be back. Many thanks.

Michael Ormiston, PriceRight Rawdon

I was recommended by a work colleague to visit JCT600. I came in, looked around and left the showroom two hours later. I then came back to purchase. Thank you for the experience Ben. 

Janette Waterhouse, Volkswagen Bradford

I was recommended by a work colleague to visit JCT600. I came in, looked around and left the showroom two hours later. I then came back to purchase. Thank you for the experience Ben.

Janette Waterhouse, Volkswagen Bradford

I felt very welcome when I walked into the showroom. The sales staff treated me well and kindly. The service, as always, has been fantastic and also provided a service better than I have had anywhere else. The Doncaster branch is fantastic.

John Titcomb, Audi Doncaster

I had a wonderful and very informative service. I found all of the staff very professional. Would I come here again? Yes I would! Would I recommend JCT600 in Leeds? Yes I would. I knew what I wanted and Imran Khan came up with the goods! Within a time frame, that even I couldn't believe. Thank you Imran.

Joyce Bell, Mazda Leeds

Once again we took delivery of our new car, a SEAT Ateca, which was organised by Helen Rhodes of JCT600 SEAT Sheffield. We received first class, highly efficient and personal service from her. Helen informed us of the delivery position regularly. The handover on delivery day was made especially nice, starting with a short personal thank you video from Helen with a sneak preview of the car, and an unveiling of the car in the showroom. Helen even rang us from home on her day off, to check that everything was alright for us. From past experience we know that she will call us from time to time making sure that all is going well for us. We also know that we will receive, as usual, first class after sales from Debi and Mark on reception. Thank you Helen for such a friendly, efficient experience and for making us feel so special.

Betty & Gordon Pugh, SEAT Sheffield

Excellent service, I have been very well looked after.

Ruth Stephenson, Audi Hull

I can't praise David Smith enough; he was very efficient, professional and friendly. David explained everything in detail for me ensuring that I understood everything about my Audi purchase and any extras to protect it. He assured me I could telephone him at any time for any questions and queries that I might have after the purchase which was very reassuring.

Martyn Whitelam, Audi Grimsby

Shaun has been really helpful in the upcoming weeks to getting me my new car. I have had exceptional service from Shaun and Peugeot. Shaun has been brilliant throughout. Thank you very much.

Kendall Crawford, Peugeot Bradford

I got my Polo a few weeks back and I am extremely pleased with it. Amazing service from Luke Woodward and the rest of the team. If I had any questions he and the team were quick to help. I enjoyed my first car buying experience and hope to see Luke again when I need to upgrade!

Christian, Volkswagen Bradford

Jack was excellent. He was quick at responding to all questions, even after hours. He is one of the most pleasant car sales people that I have ever come across. He also picked us up from the local train station after our long journey from the real North of the UK. Highly recommended.

Aamir Kayani, Audi Hull

I fully enjoyed the experience. Tom Maude went through everything clearly and made everything understandable. It has been a pleasure to deal with such a lovely young man like tom.

Fred Naylor, Peugeot Bradford

I found Adam to be friendly, helpful and he listened to all of my requirements. I would be more than happy to deal with him again.

Craig Kilvington, PriceRight Rawdon

Just had our three year service and M.O.T and the experience was as always was very pleasing. Chloe the young lady at the service desk looked after us and her knowledge and caring attitude is one of the many reasons we will always give such positive feedback. The car runs like a charm and it always has done. I am very very pleased with it.

Geoff & Jackie Peacock, Peugeot Bradford

I just wanted to send my huge thanks to Mercedes-Benz of Sheffield and in particular, Diana Park, for an excellent customer service experience following my recent E Class purchase. Attention to detail in preparing the car and timely regular updates were exceptional. Thanks Diana and the team!

Mr P Pang, Mercedes-Benz Sheffield

I have just purchased my second New Audi Q3 within three years. On both occasions I have been extremely impressed and satisfied with the service I have received from the salesman Nagi Alassadi. From start to finish Nagi was extremely polite, efficient, knowledgeable and professional. I could not fault the service I received.

Mrs Angela Sadler, Audi Sheffield

I have bought a Volvo V60 from JCT600 Mazda Leeds. I live in London so needed to travel four hours to pick up the car. I have been provided with excellent service beforehand. Imran Khan recorded a presentation of the car so I could look at it almost as if I was there. I thought this was a brilliant idea, especially for customers travelling from far. Imran was always polite, helpful and never pushy as you would possibly expect from some car sales teams. I strongly recommend JCT600 Leeds. If only all car dealers were dealing with customers with so much transparency, it would be awesome!

Sebastian Charazka, Mazda Leeds

Buying my new C-Class via Mercedes-Benz of Harrogate has been a pleasure. The team and Dominic in particular have made the process extremely clear, simple and efficient. On handover day I was made to feel extra special and I am really looking forward to staying with Mercedes-Benz going forward from now on. Thanks.

Paul Calvert, Mercedes-Benz Harrogate

Our experience when buying our car was excellent, Clare Wainwright was great, she explained everything, including all of our options and what benefits they would give us. She was very clear on the finance to match our requirements and what we could do. Overall I would say she is a very professional sales person without any pushiness and was totally focussed on getting what we wanted to the detail. I certainly will recommend her to my friends.

Ian Davies, Mercedes-Benz Harrogate

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business