My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Overall I am pleased with the service I have received from JCT600 in particular Errol Krauss has excelled himself in helping me with the purchase of my new car and has kept me informed of the changes and actions along the way.

Jordan Knight, Peugeot Hull

I have experienced fantastic customer service and help from BMW Bradford JCT600 buying my used BMW 320d touring. Tony was especially helpful in the used car department. The car was very well priced and was delivered down to me in Cornwall. I was given a video tour of the car prior to completion and the car was perfect when it arrived. They had even arranged for it to be cleaned locally to me in order to present me with a gleaming car on delivery. Despite living a few hundred miles away I will always check their stock before I buy a car in future. Thank you. 

Dominic Wood, BMW Bradford

I recently bought a used A6 avant from the Audi Grimsby dealership. The initial experience was a little less than expected but after speaking to Jon Ireland, all issues were resolved above and beyond my expectations and I am now very happy and would use again.

Graham Ashby, Audi Grimsby

I recently purchased a Fiesta ST at your Mazda garage in Bradford. I spoke with Scott Ward who was very informative and very helpful. He dealt with the whole process from start to finish and I couldn't be happier with his and JCT600 service. Thanks.

Mark Birks, Mazda Bradford

The service we received from Imran was very professional, informative and courteous. He kept us informed of the progress along the way. Thank you very much for your great service.

George Salamousas, Volkswagen Sheffield

Joe Robinson was recommended to me by a friend who had also purchased a vehicle from him and I can say I have not been disappointed with the service. Very welcoming and easy to talk to. Gave me all the information I needed and was always available to answer any questions I had. Made the transition of buying the car smooth and exciting. 10/10 service!

Victoria Aleksander, Vauxhall Bradford

Just purchased my RS3 and couldn't be happier, the service I received from David Nichols was of the highest standard from start to finish and the cappuccinos are ok too! Would highly recommend David and the Grimsby Audi team.

Ian Brown, Audi Grimsby

Hi, Craig Merrifield was lovely and really helpful. The whole experience was easy, reliable and I will be recommending you to others.

Fay Daniels, Volkswagen Bradford

First car I have bought for myself in over 10 years so a big deal for me. Dealt with James Tibbles who was friendly and approachable and above all I felt I could trust him. The decision for me was main dealer or supermarket, and because of James I decided on JCT. And the cars great!

Ian Blakemore, Volkswagen Chesterfield

Good experience throughout, no pressure selling and informative sales staff. Always friendly and nothing was too much trouble. Our contact, Ben Pritchard, kept us informed throughout. The A1 is a pleasure to drive, even though we only wanted a basic car for everyday use. Thanks for all the help.

Stephen Russell, Audi Boston

The whole experience was amazing. Stevie T informed me of Pre registered cars available and saved me loads. Thank you JCT600.

Steve Oddy, Volkswagen Bradford

I made an appointment to see Carl Middleton at JCT600 Peugeot Hull to view a DS3, but I turned up a day early! Carl looked after me and put together a great deal. I did not expect to be driving away within two hours, fantastic. Thanks again Carl.

Alice Ward, Peugeot Hull

A very pleasurable experience when purchasing my new car which I am thrilled with. The salesman Geoff was extremely helpful and able to negotiate a great deal for both my trade in and for my new car. I would highly recommend JCT600 Priceright Rawdon to all of my friends and family when purchasing a vehicle. Many many thanks.

Julie Dewhirst, Priceright Rawdon

I have been a gilders customer for over 45 years and have dealt with many salesmen here at gilders. This is the first time I have bought a car whilst it has been JCT600. Imran has by far been the best salesman I have ever dealt with when buying a car. He was kind, courteous, polite and patient. He explained everything clearly showed us many cars until we got to the right car which met my needs. Overall I have been more than impressed by Imran's conduct with my self and my husband Colin which swayed us from buying a Kia into buying a Tiguan. Please say a huge thank you to Imran for all his efforts in helping myself and Colin getting our new car.

Kathleen Lomas, Volkswagen Sheffield

Like many of my friends, as a female car purchaser I felt apprehensive about entering the male dominated world of car sales. I needn't have worried as things have changed since I bought my last car (9 years ago) – no more of “I could do you a deal love”! I was able to research the model and availability on the VW website – easy to use. I e-mailed VW Sheffield to enquire about a particular car; Luke from Sales answered my many questions with a professional manner and endless patience – he even sent me a video of the car. Negotiations were done on line and all I needed to do once we had agreed a price was to collect my car. I can’t believe it was so straight forward and pleasant - Luke went the ‘extra mile’ to make sure that I was happy with my purchase. I would strongly recommend VW Sheffield to car buyers out there.

Michelle Chadwick, Volkswagen Sheffield

Audi A3 is lovely and staff at JCT600 were excellent, thank you Ben your knowledge and advice was more than helpful - thanks again.

Susan Reddick, Audi Boston

I would like to say thank you for the excellent car buying experience at JCT600 Bradford BMW. Sales Manager Beata was one of the best I have met. She is not the typical car salesperson trying to play tricks to get the sale finalised. She was very warm and welcoming. She was happy to take both me and my wife for test drives on two separate days. She was very patient when the the sales software had problems. Very professional and very knowledgeable. I will be happy to recommend JCT600 BMW Bradford (especially Beata) to any of my family and friend who are interested in buying a BMW from a superstar dealership.

Amit Rane, BMW Bradford

Excellent experience and superb service from Dan and James.

Richard Smith, Audi York

Fantastic car, really pleased. The customer service has been fantastic and I have recommended this garage and product to family. Delighted, thank you to all in Newark.

Pippa Rowley, Volkswagen Newark

Very professional service, all questions and queries were handled quickly and efficiently. Very confident and knowledgeable about both the cars and products available.

Karen Howard, Mercedes-Benz of Sheffield

Despite the upheaval of renovations to the main showroom I received a very warm welcome from Ashley. He was at all times professional and helpful and the main instigator in persuading me to upgrade my Volkswagon.

Stephen Clark, Volkswagen York

I was completely satisfied with my new car purchase at JCT600 VW Rotherham. Although a bit chaotic at the time due to confined office space and car parking space all due to refurbishment and building work on the showroom, however the staff are coping with it really well and I was impressed with how professional they were while I was there. I am just waiting for a set of Jetta car mats which I was promised when I agreed to buy the car by James Templeton the salesman who sold me the car as these where missing from the car when I test drove it but I only collected the car on Monday 15th Feb so will hopefully get them soon.

Rob Massey, Volkswagen Rotherham

I received excellent customer service from both Kirsty and Ben, which made for an excellent Christmas. Thank you.

Lewis, SEAT Sheffield

Very helpful, easy going and easy to talk to, and made the experience comfortable and would absolutely come again and recommend.

Joanne, Vauxhall Shipley

I spoke to Ricky about the Polo 1.2 TDI as I was interested in seeing what prices are available. Throughout the time I was in there he went through everything there is to know about the car, the finance options and also the insurance options. He also gave me and my friend drinks and food throughout the meeting and even let me take the car for a test drive. Great customer service! Definitely recommend.

Mikey Fulton, Volkswagen Hull

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