Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I found the experience easy and enjoyable which isn't always the case when looking and purchasing a new car. Chris kept me in the loop at all times and helped me with some tricky issues, which he didn't have to do.

Gemma Towers, Volkswagen Bradford

I was really impressed by the service provided at JCT600 Rotherham. James catered for everything we needed, so thank you very much.

Christine Smith, Volkswagen Rotherham

Excellent service from the moment I arrived on site, all staff were friendly, helpful and happy to assist in every way.

Kevan Smart, Volkswagen Rotherham

We initially viewed the car three months ago but because it was an demo we had to wait till the end of February before we could pick it up. Sheridan Wharton gave us regular updates by email, phone and video and was always extremely friendly and approachable as was Peter Robertson showroom manager. The whole experience was a pleasure from start to finish. Thank you. 

Andy Hughes, Volkswagen Bradford

From walking into the showroom to look at cars, the negotiation, through to the handover of the car, the whole buying experience was a pleasure. Communication was efficient and re-assuring. I've paid a lot of money to see various rock concerts this year, but the MJ Show was just something else. As someone who works in sales myself, I can safely say the JCT600 buying experience is right up there.

John & Emma Cartmell, Audi Hull

I found a VW Up on the DasWeltAuto website which was being sold by JCT600, as this was about 30 miles journey I sent an enquiry to see if it was still available. Chris Handley responded within 24 hours with 2 personalized videos and a tour of the car. He and everyone else were very helpful throughout the entire process, which led to me purchasing the car! Huge thanks Chris and other JCT600 staff in VW Bradford!

Kieron Moss, Volkswagen Bradford

The whole experience was excellent. Chris Handley was friendly and efficient, knowledgeable about the product but not pushy - our type of salesman. This is our 2nd car from JCT600 and won't be our last. Thanks JCT600. P.S. Good coffee.

Phillip D., Volkswagen Bradford

A recent fault occurred on my mothers car and your staff at Sheffield have been extremely helpful and caring in the ongoing process of recovery of the vehicle and advice on it's repair. Sadiq Niaz has been outstanding and professional throughout our numerous visits and telephone calls. Thank you. 

Vicky Sugden & Stella Mate, Mercedes-Benz of Sheffield

Graham Sharpe was very courteous and extremely professional and a real asset to your dealership. He looked after me and lead me through the process in a way which was enjoyable experience. His product knowledge was nothing short of amazing. I never felt pushed or gripped into buying. Thanks to him.

Geoff Travers, Vauxhall Shipley

It was a very pleasant experience. The information was given clearly and questions were dealt with in a very helpful manner. Overall, from the time we arrived until the time we left we have felt that our interests and opinions were important, and that our custom was valued and were treated fairly. 

Michael, Priceright Rawdon

Good deal, 1st class service, everything I was looking for.

Lesley Forrest, Audi Lincoln

My experience of dealing with Audi was fantastic, I think this was down to our salesman Craig partridge. Really nice helpful guy not pushy one bit and he made our hand over a really nice experience.

Ben Tomlinson, Audi Hull

Extremely helpful - staff went out there way to help me choose the perfect car. Craig was excellent at the Hull store. Quick, prompt and ensured I knew everything there is to know. Thank you for excellent service. Extremely satisfied and a pleasurable experience. 

Ella Grindell, Audi Hull

I was looking for a car for my son to learn in and have to say the whole buying process was a pleasure - something I was not expecting when buying a used car.

I had a web conversation with the garage via Autotrader and then received a personalised video of the vehicle from Craig Merifield. I was amazed, the vehicle had been brought inside and filmed highlighting the exact questions I had.

It was then a done deal and I visited next day and bought the car. Craig was very friendly and professional and a pleasure to deal with.

Having visited other VW garages in the past, in future I wont be going anywhere else.

Ian, Volkswagen Bradford

Fantastic service. Salesmen Errol was great, everything went smooth and I'm more then happy with the way everything went and the car...thank you.

Denver Cross, Peugeot Hull

My experience when dealing with Sheffield Audi has been nothing less than superb. Simon has been an absolute pleasure to deal with from start to finish. No question has gone unanswered and no part of my Audi Journey has been forgotten. Regular updates both on the manufacture of the car and the financials have been part and parcel over the last five months. Add all of these things together and top them off with a Hollywood style movie trailer of my new car in action and you get a picture for how thorough the customer service is at JCT600. Thank you JCT600 Audi and thank you Simon, it has truly been a pleasure.

James Millington, Audi Sheffield

Your salesman Errol has been nothing but helpful in assisting me in choosing my new car, I would recommend him for his friendly service. Thank you.

Gordon Burley, Peugeot Hull

Extremely happy the service I have received from Mr. Imran Khan and from other staffs. Thanks to all.

Louis Varghese, Mazda Leeds

Great service from Audi York, thank you. 

Mark Hollebon, Audi York

Collected my Golf Match Edition yesterday and it's perfect. Lee Cobb at VW Chesterfield provided me with a fantastic experience from start to finish. He was helpful, friendly and professional, keeping me updated throughout the whole process. Thanks Lee, you're a star! 

Laura Randall, Volkswagen Chesterfield

Very hospitable staff from admin through to sales staff. Very pleased with new car, the time given to discussing needs and then securing the vehicle, many thanks.

Clive Green, Audi Boston

Excellent service from initial enquiry to handover of my new GLC.

B F Willson, Mercedes-Benz of Doncaster

Nice people to do business with. The service is excellent, it is professional and courteous, both Nigel and Craig are most helpful. Additionally, Nigel is very knowledgeable about his product. I would have no hesitation in recommending him in particular and Mercedes Chesterfield in general.

Philip Johnson, Mercedes-Benz of Chesterfield

Really pleased with our new Audi Q5 purchased from Audi Hull, the staff were really helpful and not pushy in any way. Answered questions promptly and overall a pleasure to have done business with. 

Rachael Wilcox, Audi Hull

Excellent from start to finish. Hang on to Lee he is a sound bloke. Great customer service and listens to what you are saying. Thank you.

Mrs Chester, Volkswagen Newark

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