Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Very positive experience, Erral has been very helpful and honest from the very beginning and always prompt in his replies to my emails, will definitely recommend. 

Chris Sparkes, Peugeot Hull

First class experience from start to finish. 

Roger Smith, Volkswagen Rotherham

I must say that the whole experience from selecting my car and receiving it has been first class.
Russell Seggar who has dealt with me from choosing the car to picking it up has been outstanding with making sure that my needs have been met.
He has kept me informed all the way on the progress of my car and was polite at all times I can not thank him enough for the work he has done to make sure that I was satisfied and I thank him for that.
I would recommend anyone to use your company if wanting a warm welcome and a great experience in getting their car. Once again many thanks

Lance Hill, Volkswagen Sheffield

Chris especially has made my experience completely satisfying, I am really appreciative to all the help he has given and the follow up to buying my car. 

Casey perry, Audi Doncaster

Picked up our new Peugeot 3008 last week from Menston and the experience from start to finish was first class. All the staff were welcoming when we arrived. We were looked after by Kasim Dad and Jamie Taylor who were particularly helpful and couldn't have done more. We were made to feel special and nothing was too much trouble. This is the second car we have bought from the Menston garage as we were impressed first time round. A reliable garage is important to us and after sales service is great. Thank you to a great team. 

Mr and Mrs Tindle, Peugeot Menston

Epic service would highly recommend. 

Sarah, Peugeot Bradford

Excellent service. Nick Randall and Phil Heathcote from JCT600 Sheffield Audi managed to sort everything for me whilst I was on holiday in Lanzarote! First class thanks.

Brendan Clayton, Audi Sheffield

Audi Sheffield have been fantastic throughout the purchasing of my new car. Rob Searson was brilliant and made sure that I was updated of the progress of my new car, informing me of dates and all the different stages it was going through. When purchasing my car Rob went through all the different options available to me and made sure that I understood each step. Huge thanks to Audi Sheffield - especially Rob!

Rachael Rae, Audi Sheffield

It was a pleasure to do business with yourselves, from the receptionist, driver and Chris the salesman. Everything was carried out very professionally. I felt I was treat like royalty and extremely satisfied with the service Chris provided. This will be the forth purchase with yourselves and is why I keep returning. P.s. I LOVE THE CAR.

Terry Ballaam, Audi Lincoln

Recently bought a Mazda 2 - first time I've bought a new car. Csilla was very efficient from start to finish, her badge says 'product genius' and she is! I was kept informed every step of the way and she explained things thoroughly - nothing was too much trouble. Highly Recommended.

Katie Hewitt, Mazda Leeds

Friendly and knowledgeable staff made it an easy decision to make the purchase of a new Audi TT. I'm very impressed with the car and the experience so far with Audi has been brilliant! Thanks to staff at Audi Grimsby.

Yac Latif, Audi Grimsby

Steven Burt provided an excellent service; he was very efficient and made the process of buying a car a very pleasant experience.

Dominic McNamara, Volkswagen Bradford

Been here with my son to buy cars, the over all experience is brilliant, you feel welcomed, informed and looked after in every way possible. Trevor our salesman is spot on. All goes so smoothly and they are there all the time to answer any further questions you may have. Will defiantly see you in around 3 years time for another car.

Paul O'Flynn, Volkswagen Bradford

My experience with buying my wife an Audi TT was one of the most memorable things I have purchased. First of all we were greeted, and sat down with a nice coffee and biscuits, we then went through all the options, never feeling under pressure once. We only had to wait 3 weeks for the car with the new 16 reg and was put up in the Premier Inn at Cleethorpes. The unveiling was spectacular, we even had a few photos taken with David, it made our day very special and when we buy our next new car we will definitely be coming back to Audi Grimsby. Once again, thank you David and the Audi team at Grimsby. 

Paul Hayler, Audi Grimsby

Hi - my 4th experience at JCT600 Rotherham. I've always dealt with Corin and really appreciate his approach, never pushy and always understanding, and this time he passed on some of the order to Barry and I have to say he was absolutely fantastic! Barry kept us updated all along and the final teaser video was fantastic! Top marks to JCT600 and many thanks to Corin and Barry, you are a credit to JCT600 and VW. 

Jonathan prew, Volkswagen Rotherham

Great service from start to finish, Reece Manterfield was a credit to Audi and made buying a new car easy and was extremely professional throughout! I would recommend Audi to anyone, I'm extremely satisfied with the service I received.

Shaun oakes, Audi Sheffield

All i have to say is one word BRILLIANT - The whole experience from the moment we stepped into Audi last year to the moment we left with our new car on Tuesday the 1st of March. Robert was brilliant with us never pushy with us, explained everything to us and was a joy being in his company. Thank you to everyone at Audi, especially Robert.

Lee Bradbury, Audi Sheffield

I was looking for a SEAT Exeo and had seen a couple nearer home but the customer service was not very good compared to JCT600, where I was looked after from day 1. As I was 285 miles from SEAT Sheffield, Tim Nuttall and Stuart Allinson looked after me, providing me with a detailed video right through to the day I picked the vehicle up. The welcome I got was unbelievable, not any pushy selling like others. In future I will be bypassing all other dealers for the 100% customer service I received from a trusted dealer JCT600 thanks Tim and Stuart. 

Patrick Grennan, SEAT Sheffield

Superb customer service from Rick Notey. Very knowledgeable about the car. We were exceptionally well looked after and it was a pleasurable buying experience. Full marks to Rick for a job well done.

Ian, BMW Bradford

As a family we don't do simple! I accompanied my daughter to Audi Sheffield when she called in to look at a new A1. I had no intention of buying a new car but on a return visit with her a few days later I was so impressed with the hospitality and the cars on offer, I bought a new A3. My wife was even more impressed and she bought a new A1 too! 

Your staff, Kebba Sannah – 3 new cars in one day – thanks and well done Kebba. John Gibson the pleasant Showroom Manager made a significant input into the sale – Many many thanks John. We were also greeted by the Business Manager – Andy Grainger – after he heard about our family purchases. Thanks Andy.

If we buy four next time, do we get to meet John Tordoff?

After leaving Audi Sheffield I picked up my son and he bought a new small car having only passed his driving test a few weeks before. Four cars in one day. 

Now looking forward to accompanying my wife to collect her new A1 in a couple of weeks.

Les Harris, Audi Sheffield

Pleasant members of staff, excellent customer service, would recommend to friends and family.

Alison Scott, SEAT Bradford

Excellent service and attention which made the buying process a pleasure. Special thanks to Ash Clarke who went the extra mile in answering my questions and assisting me with my purchase. I would certainly recommend Ash to any future prospective purchasers. 

Mr B Ombler, Audi Hull

A thoroughly efficient and pleasurable experience. Aubrey Ng'Onamo professionally guided me through the whole process without any pressure sales tactics. I am now enjoying my new C Class Mercedes.

Paul Groves, Mercedes-Benz of Doncaster

I went into Stratstone to purchase a new BMW and the experience left a bit of a sour taste with me. Whilst talking to a friend at my local pub he mentioned JCT600 so I popped in and spoke to Akeel and Gavin and they made the whole buying process so smooth I didn't even realise I had purchased a car, but instead made friends at the dealer. A really nice touch in my eyes. Keep up the good work and in fact I have already referred my brother who has also purchased a car too.

Narinder Panesar, BMW Bradford

After having upwards of 30 cars over our driving careers, Audi at Sheffield was the best experience we have ever had when purchasing a car. Andy Scarfe is the best salesman we have ever had the pleasure in meeting, he has a great relaxed attitude to car selling which is the way we like it, nothing has been to much trouble (and we are very fussy), he has kept us informed throughout. We cannot praise Audi Sheffield enough but especially Andy. I will certainly tell everyone where I purchased my brand new Audi A1 from. Keep up the great work!

Lorna & Craig Bothamley, Audi Sheffield

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business