Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Dealt with David Wells, fantastic to deal with and deal worked out without any fuss or confusion. 

Paul Atkinson, Audi Grimsby

Excellent service. I love the car - everything that I expected.

Nancy Birtwhistle, Audi Hull

Bought a car from JCT600 in Castleford two weeks ago, the service was brilliant even had follow up phone calls from Phil to see how I was getting on with my new car. Would recommend this dealership to anyone.

Andy, Vauxhall Castleford

The whole process was hassle free and to the point. Staff were helpful and supportive of my wishes and the vehicle is excellent.

David Berryman, Audi Hull

Highly satisfied with the new Mercedes-Benz 180 sport. Excellent service from Liam Hudson the sales exec. 

John Brigham, Mercedes-Benz of Sheffield

The whole experience so far has been brilliant. From my first visit, to the showrooms to driving away in my new car has gone without a hitch. The staff, and in particular Nigel have all been superb. They are knowledgeable, polite and make the whole purchasing experience one to enjoy. The attention to detail and the hand over in particular made you feel special. I hope this is the start of a long lasting relationship. Thanks to everyone but specially Nigel.

Geoff Hallam, Mercedes-Benz of Chesterfield

An excellent service from Lee Chadwick and the sales team at SEAT Sheffield while buying my new Seat Leon fr. I was kept up to date throughout. Would highly recommend this dealership to my friends & colleagues. 

Tom Smith, SEAT Sheffield

We came to Bradford to look at 2nd hand Z4's, and were looking at cars about 1 year's old, but it was then explained that we could maybe get a better deal on a new one. We were introduced to Rick Nolte who took us through a deal. If buying a new car we would have chosen to buy from a garage closer to home but the deal that was offered was too good to pass on. This was done without the usual pressurised techniques that car salesman have.
The whole experience from start to finish was very easy and well explained and is why we chose to travel to Bradford rather than buying closer to home. I would certainly recommend. 

Michael Flint, BMW Bradford

We would just like to thank everyone at Doncaster Audi for a fantastic experience in buying our first Audi. Josh Lomas is an absolute credit to your team and worked with us to build our perfect RS3 and allowed me to modify the spec during the order as to ensure we got every option we wanted. The vehicle was delivered and presented in immaculate condition, the car reveal from under the cover is a fantastic touch and really adds to the new car experience! We now look forward to enjoying the car over the coming years, what a machine it is!

Andrew Walden and Emma Burbanks, Audi Doncaster

First class experience from start to finish. Mike James and Hull Audi were very helpful and kept me updated every step of the way. Iā€™m very happy with my new Q5 and couldn't of have asked for a better service. The MJ show is highly recommended 5*.

Chris Byrne, Audi Hull

Excellent vehicle, excellent service, very, very pleased.

Kevin Byrne, Audi Hull

I picked my car up today and am very happy with it, although it did take a little longer than anticipated, this was no fault of Imran's but down to Volkswagen forwarding the delivery date. Imran did keep me updated a with the progress of my Passat with regular updates and dealt with the misdemeanour effectively. 

David Beresford, Volkswagen Sheffield

Another fantastic experience from the team at VW Rotherham. I have 4 VW dealers closer but always come back to Rotherham. My sales person Barry was just Amazing from start to finish he made the whole journey special and exciting. Helping with all the new Technology stuff and I loved his regular video updates, simply put I will never buy a car from anyone else again. 5-star service. 

Joan, Volkswagen Rotherham

Truly outstanding. Jon Ireland and his team are efficient, courteous and take the time to ensure everything is understood and to the customer's satisfaction. I cannot rate them highly enough and have already recommended them to a number of friends and acquaintances who are similarly impressed with them. 

Clive Furness, Audi Grimsby

As a returning customer, once again from our first visit to Newark to the collection of my new Golf last Friday the service given by all the staff was first rate. Very welcoming and professional, with particular thanks to Tom and Andy. Good to do business once again and I am thoroughly enjoying driving my new Golf Match Edition.

Nicola Dodds, Volkswagen Newark

I would like to thank Errol Krauss for all his help and communication during our purchase of our new car.

Simon Moore, Peugeot Hull

My experience with JCT600 was great, simple and easy, all was explained to me, very happy with the service. Many thanks to Errol our Salesman.

Anthony Kay, Peugeot Hull

Totally satisfied with the experience from start to finish. All of the staff, but Zee in particular, were 1st class in everything they did.

My wife is usually ambivalent about car buying but on this occasion she has been fully engaged (that speaks volumes for your staff)

I too have been impressed - so well done to all concerned.

Brian Jarvis, Volkswagen Hull

We had an exceptional experience. Abid was great and guided us through car buying process. We are now loving the car!

Sarah Shooter, Volkswagen Wakefield

Had an excellent experience from start to finish, salesman Nick Randall made the whole thing easy and enjoyable and am extremely satisfied with my new car 10 out of 10 for me!

Brian, Audi Sheffield

Just collected my new purple 108 from Roger (3rd car now he is great) and I am extremely happy. Thank you for the flowers and sorting out my humber bridge passes and picking me up.

Mrs D Adams, Peugeot Hull

Great customer service from Steven Donovan. Very friendly and helpful. We are very pleased overall with everything. Give Steven a raise!

Chris Pearson, Volkswagen Sheffield

Excellent service very pleased with the courteous and professional manner of Scott the salesman. Would recommend to anyone.

John Elsworthy, Peugeot Hull

Many thanks for your great customer service. I am delighted with my car. Thanks especially to Geoff, who went to the trouble of delivering my car when he realised I would have difficulty in coming to collect it. 

Karen Mills, Priceright Rawdon

Adam Simpson, from the start to finish of my car purchase, was very professional and very knowledgeable of the product. The sale was smooth and both my wife and I commented on how helpful the staff had been all the way through our visits. I would recommend Adam to deal my colleagues without hesitation.

Mark Shillito, Mercedes-Benz of Doncaster

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