Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I was very pleased with my experience at Sheffield Audi when I enquired about, test drove and then purchased my Audi Approved Q3. I'm very happy with the car and I received excellent customer service from Nick Randle who handled everything in an efficient and friendly manner.

David Simmons, Audi Sheffield

Excellent customer service, very informative. 

Paula Porter, Volkswagen Wakefield

Thank you for making the transition to a new vehicle such an easy and stress-free experience.

Mrs Share, Peugeot Hull

Excellent service from our very first meeting with Akeel. We were well informed and our order was delivered with all our required specifications and timescales. When we picked up our car everything ran very smoothly and Jack was excellent in helping us through all the technical controls etc. The offer of follow up support was excellent. We are extremely pleased with the service and the car.

Mrs Barbara Wilson, BMW Bradford

I was very impressed with how I was dealt with and the service I received was fantastic. The car I wanted was delivered quickly and I was kept informed of everything at all times. I will tell people how well I was dealt with by Michael. I will 100% come back to Michael whenever I need a new car.

Daniel Dean, Vauxhall Shipley

My experience of dealing with JCT600, in particular with Ashley Clark has been nothing but positive. The service has been professional and slick, whilst being friendly and patient, to deliver our requirements and expectations. We have been very impressed with the speed at which decisions are made and the workshop act, along with the level of knowledge acquired by individual members of the sales team about the Audi range and functionality of individual models. Thank you - well worth the visit!

Gill Craik, Audi Hull

My car was going in for a service and MOT and I was very happy with the service I received. I booked it in 4 weeks ago and used the collection service (the text message confirming the date of the service is a good idea). When speaking to the staff they were very helpful, and the guy who collected and brought the car back - Paul Ohara, was very helpfull. I will be using you again! 

Mick Gwynn, Peugeot Bradford

5* from start to finish. Charlotte was excellent. 

Jannat Muen, Mercedes-Benz of Sheffield

Excellent customer service. Looked after, and the sales rep was amazing. 

Maxine Marsh, Audi Doncaster

My experience buying a car from Volkswagen Hull was a very positive and enjoyable experience. Made so because of Mr Marc Banks even though the work environment is difficult for all including staff and customers. Our reception was warm and friendly with delicious coffee. Thank you Marc.

Mr Philip Dale, Volkswagen Hull

A first class experience from start to finish. Good to deal with a company where traditional customer service values are still being maintained.

David Battrum, Audi Sheffield

A great service was given at every stage, from finding the car, test driving and all at an excellent price. Superb help from Andrew Meeds with all aspects of my purchase. 5 OUT OF 5. P.s The car is wonderful in every way and I cannot believe that I have the privilege of owning a new GTi.

Pat Phillips, Volkswagen Sheffield

A truly enjoyable experience buying my first VW. Lee kindly brought my new Golf over from another site, had it all done for me to collect within days, thank you for personal gifts I will enjoy. Thanks a lot for everything Lee see you again in 5 years or maybe sooner if the gifts are to go by.

Mike Fitzgerald, Volkswagen Hull

I have recently purchased a VW up! From JCT600 VW Hull. It was my first car, and I was worried about what to expect, however Adam Wright made my first time car buying experience wonderful! He was very professional and informative. He explained everything clearly and provided me with useful quotes and comparisons on cars available. When I collected my car I was made to feel very special and it's a day I will never forget. I would strongly recommend this experience to anyone. Thank you.

Emily, Volkswagen Hull

I had my Peugeot based motor-home collected today to have some warranty work done on it. I have to say the driver Paul O'Hara who collected it was was very pleasant & well informed & made me feel very comfortable about him taking my precious camper away for the work to be done. Late afternoon I had another call from Paul to say he would be on his way to return my camper in a few minutes & duly did so all in one piece. Very happy with this service, thanks very much.

Stephen Taylor, Peugeot Bradford

I had a fantastic experience here. The salesmanship was next to none and I was always treated with respect. I would definitely recommend to anyone! 

Luke Hodgkinson, Mercedes-Benz of Sheffield

I thought it would be good to submit some positive feedback for one of your sales consultants, Michael Gallagher from your JCT600 in Shipley. I was new to the whole idea of getting a new car as I've never had a car before. Michael was probably one of the most down to earth guys I've met. Extremely helpful, and was a genuinely nice guy. I really appreciate all the time he spent with me in explaining exactly what the deal was and which were in my best interest. I could go on for a while in praising the team here but Michael definitely stood out amongst the crowd. This is one chap you should definitely want to keep and defiantly give a pay rise to!! Much appreciated Michael. Cheers Ben Walker - one happy customer. 

Ben Walker, Vauxhall Shipley

Kevin the salesman was superb, possibly the best I have ever done business with.

John Marriott, Mercedes-Benz of Sheffield

Great service delivered by both Rick Notey and Gavin Bachetta with regards to my BMW purchase. Rick was genuine in his negotiations and he went the extra mile for me to make sure the car and deal exceeded my expectations. Super competitive on his pricing and fantastic sales support throughout the process of trade in and new car purchase. Having purchased the equivalent of circa £130k on BMW cars over the past 12 months its important the service matches my brand commitment and both Rick and Gavin delivered this. Great purchase experience. 

Ross Patmore, BMW Bradford

I would like to thank David Smith at Grimsby Audi for all of his help ensuring the deal for my new Audi was a very simple and enjoyable process. The transition from my TT to Q3 was very simple and his support with all documentation and questions first class. My 1 year old daughter even left the showroom with her own brand new red sit on TT. Customer service of the highest standard.

Jon Clark, Audi Grimsby

I bought my Audi TT from Jay Trueman at Doncaster and it was a great experience where I felt my needs were addressed. I was treated with respect and felt that I was the only customer that mattered. My car is absolutely fabulous and I wouldn't hesitate to recommend Doncaster, and particularly Jay, to anyone looking for great customer service.

Fiona Gregory, Audi Doncaster

I would highly recommend VW Bradford, the salesman was extremely helpful, informative and made the whole purchasing process very easy.

Karen Mitchell, Volkswagen Bradford

Having recently become the proud owner of a CLA 220 Shooting Brake, I can't thank your team enough for the efficient and professional service I experienced from the start of the process through to collecting the vehicle. I was most impressed with my sales contact Andrew Barbour who spent the time on my first visit to show me round the car I had in mind without any hard sell sales pressure. Andrew then listened to my needs and thoughts on my budget and payment terms and we quickly reached a deal which seemed agreeable to both parties (but probably more favorable to Mercedes!!) and within a week of these discussions I had collected the car. Andrew was supported by the senior sales team who also did a great job in taking my money and helping me sign on the dotted line!! Thanks again to Andy, his approach and attitude was nearly as good as the car itself.....but not quite!!

Mick Scherdel, Mercedes-Benz of Sheffield

Thanks to all the team at Boston. Excellent service throughout the process. Great handover. Steve and the team made the ordering/updates/delivery enjoyable.

Michael Northage, Audi Boston

Great car great service, Mike was very helpful and patient with some non tech customers. Thanks, hope to do business again. 

James Kelly, Audi Hull

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