Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My 107 Access had its MOT and annual service a week ago. The service I received from JCT from booking the car in was excellent. It was collected on time and I was kept informed during the day on its progress. I was greatly impressed by the video showing the work being carried out. Everyone at JCT with whom I had contact proved extremely helpful.

Beryl Green, Peugeot Bradford

The complete package from welcoming me into the showroom initially to two days after handover when I get a call asking me if I was happy with the vehicle. Cannot rate Chesterfield Volkswagen highly enough. 

Martyn Bowler, Volkswagen Chesterfield

My car purchase has been easy fast and hassle-free with JCT Mazda Leeds. Imran was helpful polite informative and friendly putting myself and my wife at ease. A very good and relaxed experience, I would recommend this branch and Imran to anyone.

Matthew Boyle, Mazda Leeds

Super friendly reception staff, sales team and managers, which made buying a car extremely easy. I was kept up to date by Tom at all times. I was exceptionally impressed by Tom who had to take over from Peter who left with out explaining to me. Tom had the decency to call up to introduce him self and explain he would now be looking after me. Will 100% recommend to friends and will return when its time to get something new. :) Thanks Audi Sheffield! 

Jade, Audi Sheffield

Right from the start of purchasing my new Q3 to the day of collection, the professional and friendly attitude of all the staff at Doncaster Audi was second to none. Especially James Bartle (sales) and Kerry on service. All my family have cars purchased from Doncaster Audi. 

Christopher Hackett, Audi Doncaster

James Tibbles has provided us with an excellent buying experience. His very pleasant, friendly and non-pushy approach made a trouble free purchase. Thank you, James. In fact, all members of staff that we came in contact with were polite and courteous and added to the whole experience.

Nicola Hubbard, Volkswagen Chesterfield

My experience with acquiring a car via Audi Doncaster has been extremely positive. My contact at the branch, Robert White was very helpful, very knowledgeable on all of the products and services offered and was also very professional. I would definitely recommend the branch and Robert to anyone looking at purchasing a vehicle. 

Lyndsey Westcott, Audi Doncaster

My whole Audi experience has been nothing but five star. From my first phone call to Ashley, to driving away my beautiful RS5, they were nothing more than professional. Ashley kept in touch with me constantly for a full week leading up to me picking up the car. He sorted everything out (I live in Edinburgh). I arrived, to a state of the art showroom on Monday morning welcomed with a cup of tea. I then went through the figures with Alex (finance manager) and once that was dome Ashley sorted out the rest, and I was back on the road within the hour. Thank you, Audi Hull. 

Ian Fraser, Audi Hull

Very professional and organised service. I was very happy with every aspect of my service, and my driver Paul O'Hara was both friendly, polite and helpful.

Karen Whitfield, Peugeot Bradford

Excellent customer service and helpful advice. Very pleased with our new car. 

Geoff Nicholls, Audi York

Excellent service sales executive Ian Somerscales made everything easy and stress-free. Can't see me buying a car anywhere else now brilliant. 

Nigel Allen, Audi York

We are very pleased with our A-class Mercedes. It is a pleasure to drive. Adam Simpson did a terrific job. His sales technique was very thorough and professional. The vehicle handover was also dealt with in a very thorough way by Adam. Well done and thanks, Adam....you did a great job!

Nick Matthews, Mercedes-Benz of Doncaster

Having just collected my new Audi S3 Saloon, I would just like to say that I am very satisfied with the service I have received from all concerned at Sheffield Audi, and in particular from Nick and Ben, who have made my experience of buying my new car a pleasure.

Clive Miller, Audi Sheffield

What great service from Mazda Bradford - Jamie Deyes my driver phoned me on the day I was taking my car in for a repair to tell me he would be there when I arrived to take me to work. What a great guy he was really chatty and professional - Well done Jamie. 

Helen Clarke, Mazda Bradford

I was made to feel very welcome by Errol who explained everything clearly and put me at ease. Everything went smoothly and was completed at the time appointed. I can recommend Peugeot as a highly efficient Dealer. Many Thanks. 

John Tidy, Peugeot Hull

We already had an ML so we kind of knew what we wanted, but on meeting our sales guy Carl Sabin he made us totally sure on which car we wanted. We test drove two cars, our whole experience was smooth all the way, Carl was lovely, pleasant, laid back with a no pressure approach, but ensuring we knew all we needed to. I would definitely recommend to a friend as they are gorgeous cars and a hassle free approach. Thank you. 

Simon & Joanne Lucas, Mercedes-Benz of Doncaster

Extremely satisfied with my buying experience at Audi Doncaster. Friendly and professional staff who guided me through every step, they couldn't do enough to help. Thanks guys, see you in 3 years. I would highly recommend to family and friends.

James, Audi Doncaster

Very efficient service from my first visit to the collection from Roger. 

Malcolm, Peugeot Hull

I had a great experience buying a car from Imran. Love the car, love the way I was dealt with. No pushy sales tactics. On point with everything and I got the car I wanted, at a price I was happy with.

Martin McLaughlin, Volkswagen Sheffield

Excellent service from beginning to end. Very happy to recommend VW Hull for their service.

Tim Palmer, Volkswagen Hull

Thank you to Garry, Sophie and James for a first rate experience in buying my new Astra. We had a few laughs, a very helpful and friendly team - will recommend you to others. Thanks again. 

Philip Elliman, Vauxhall Bradford

Chris Handley provided an excellent buying experience. It could not have been better (unless a hamper had been included!). Chris was personable, helpful, honest and not at all 'pushy'. He was originally unable to provide the lowest price but, liking the way he had dealt with our earlier enquiries, we went back to him and closed the deal. If you want to make a trouble free purchase, ask for Chris! In contrast to this, my husband's purchase of a Golf Cabriolet, almost four years ago and from the same showroom, was very different and he said he would not go back.

Daphne Jukes, Volkswagen Bradford

An efficient and very friendly service. 

Jill Webb, Mazda Leeds

The salesperson, Chris Noble, was very helpful and answered clearly all our questions. He was thorough in demonstrating the features of the car. A pleasant, friendly young man.

Robert, SEAT Bradford

Delighted with the service given to us by Sales Executive Marc Banks. We were kept informed of the progress of the delivery time and any queries were always answered in a prompt and professional manner. 

Mr S G Beaumont, Volkswagen Hull

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