My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Dealt with by Michael Chang, what a fantastic product knowledge he had. A complete comprehensive guide of the car upon handover, with patience and understanding of his clients. Fantastic coffee was a complete bonus! 

Frances McGregor, Volkswagen Bradford

Really pleased with my new A3 and was professionally dealt with at all times by Andy Mace. Would definitely recommend others to deal with Audi Doncaster and Andy in particular. 

Kieran Miles, Audi Doncaster

Just to thank Adam Simpson your Motability car sales person for a very smooth handover of my 2nd Mercedes B Class on the Motability scheme. I had a few questions on the new model and nothing was to much trouble for Adam, he was very patient and knowledgeable about the model and the extras that I had bought. He is a very pleasant young man, you are very lucky to have him working for you. I would recommend your dealership to anyone who asked where I got my car from and to find Adam to serve them. 

Geoffrey Mitchell, Mercedes-Benz of Doncaster

Excellent experience all round. Staff exceptionally skilled in communication / interpersonal skills. Would recommend highly.

Mary Donnelly, Volkswagen Newark

Excellent! I can not thank Victoria enough for the service given from start to finish. She made us feel really special as customers and kept us informed all the way through. Above and beyond is all I can say. I will definitely be going back again. The extra touch of my son driving the car out of the showroom made his day, thank you all at JCT600 Sheffield, Mercedes Benz. 

Anita Saunders, Mercedes-Benz of Sheffield

I had used the JCT600 in Chesterfield for my last car purchase and came back on the basis of how good that had been. I have also been using the sight for the servicing on the car which has also been excellent. My experience this time has once again exceeded expectation - particularly as I came in with a what I thought was a clear idea of what I wanted and thanks to Jamie's help I have been able to find a car and deal that are much more suited to my needs. I would recommend anyone buying a car to buy a Mercedes of course (this one is my fifth) but if they also want really great friendly service to back up the great car I would heartily recommend a visit to Jamie and the team in Chesterfield - many thanks for a job well done.

Mr Wood, Mercedes-Benz of Chesterfield

Very relaxing atmosphere, great sales team that met all my requirements, a special thank you to Dan for all his assistance.

Paul Convey, Audi York

Brilliant experience at JCT600 Volkswagen Bradford, nothing was too much trouble and everything ran so smoothly. Loved the special touch of unveiling our new car in the showroom and many thanks to JCT staff for the complementary VW gift pack. A good deal and a great experience all round and we really love our new car. 

Gillian Thompson, Volkswagen Bradford

Mike was most helpful and informative. He wasn't pushy which we liked and this made the deal much easier to go through.

Joanne Mosley, Priceright Rawdon

Wonderful service from Kevin Martin who helped us choose our first Audi. We never felt under any pressure to purchase and Kevin went above and beyond to help us find the right car. We were extremely satisfied with the service we received and will be recommending the team to friends and family. We hope to be regular Audi customers.

Gary Dexter, Audi Lincoln

Very pleasant experience buying my Audi and the Sales Executive Dave Smith was very helpful and explained everything before I left. Would be more than happy to use the services again.

Philip Spracklen, Audi Grimsby

Fantastic experience yet again. This is my third Audi and second from David Nicols. Excellent service, very professional but friendly, and makes the whole thing individual. Love the car and will definitely be back. Thank you.

Gill Hickson, Audi Grimsby

This is the first new car I have bought so the whole experience was unknown to me. I had an idea of what I wanted but I wanted to be sure so some time looking at different cars and discussing finance was needed. Mark came to talk to us while we were browsing and he was very friendly, helpful and willing to spend time on test drives and finance negotiations to make sure we a) managed to buy a car and b) got the deal I wanted. He also didn't really need to 'sell' anything as he made the process simple from start to finish by being friendly and getting to know us. Because the whole experience was so positive, I will definitely be going back to Audi for my next car, and hopefully Mark will be there still!

Laura Lewis, Audi Doncaster

I purchased a used VW Golf after speaking with Scott Campbell. His service throughout the whole process was outstanding and I would have no hesitation in recommending him and JCT 600 in general to anyone looking to renew their car.

James Leebetter, Peugeot Hull

Excellent, very happy with everything (apart from would have liked the car sooner) but all good otherwise! 

David Murray, Audi York

Just had my car MOT'd and serviced. Excellent service all round including the driver Paul O'Hara who collected my car.

Roger Taylor, Peugeot Bradford

I have to say one of the lovliest experiences I have had when purchasing a car. 7 days was all it took from ordering the car to collection. A complete treat to not only have the car I want in every way but to be dealt with in such a manner that I can only recommend. Thanks to both Scott and Matt for all your help. Kind Regards Bev Crabtree

Bev Crabtree, SEAT Bradford

By far the most seamless car buying experience I have ever had. Your salesman Mr Lynch was extremely responsive to my needs and delivered exactly what I had asked for. All other staff from this branch whom I came into contact with were incredibly approachable and helpful. I wouldn't hesitate to recommend to family and friends. Well done JCT600: pefect customer service, hope to deal with you all again in the future

Kerry Jones, Volkswagen Rotherham

I've just bought my 4th car from Grimsby Audi and can't fault the service I've received again. As on all previous occasions the salesman who handled my purchase was Dave Nichols. Although there are Audi dealerships closer to my home I choose to come back to Grimsby every time because of Dave's professionalism and character. Should he ever leave the dealership he will be a sad loss. Thanks Dave. The new car's excellent. 

Andy Lindsley, Audi Grimsby

I was very pleased with being able to change my Audi to the latest model with no hassle whatsoever. The handover by the salesman (Tom) was efficient and he was knowledgeable. Would happily recommend York Audi.

Paul & Miriam Johnson, Audi York

I am really pleased with the whole experience at SEAT Bradford. From the moment I walked through the door, I felt at home (which is more then can be said for a lot of other dealers I have visited in the past). Service is fantastic, professional, efficient and friendly. Matt and especially Scott were both lovely, they never pressured me for the sale and gave me and my husband space to make a decision. The unveiling of the car really made it special and my son loved it. I would recommend them to anybody.

Nicola, SEAT Bradford

The whole experience from start to finish has been absolutely exceptional, from everyone involved in the Sheffield Audi team. This is in stark contrast to another Audi dealership i went to (Whetstone, London) which was at the other end of the scale ie. disgraceful to the point of insulting (and in particular the rep I dealt with called Paresh). Matt Tarbutt initially took the transaction and then left and handed over to Michael Johnson, both of whom were exemplary. Well done to everyone involved.

Demiray Oral, Audi Sheffield

Fantastic service from James; he understood what we were looking for and quickly found a car we were happy with. He managed the sales experience in a friendly and professional manner and we were thrilled to arrive to collect the car from the showroom. Overall we are extremely happy with the experience and wouldn't hesitate to recommend James. 

Sarah, Volkswagen Bradford

The excellent customer care and service are exceptional at VW Chesterfield. The car is great and was ready a day earlier than first expected, its been a fab experience from beginning to end. Thank you Judith.

Judith Washbrook, Volkswagen Chesterfield

I wish to thank Salesman Dave Nichols for his excellent service, help and communications throughout the sale. He is a credit to your company.

John Todd, Audi Grimsby

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