Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I dealt with Nick Randle who was courteous and professional at all times. The process of purchasing my vehicle was very straightforward. 

James Gibson, Volkswagen Sheffield

Friendly, helpful and efficient staff.

Lindsey Clayton, Audi Sheffield

Mathew Garfitt was very efficient in sourcing me my vehicle, he listened to my requirements and discussed the various options available to me. He made a very daunting process seem hassle free. 
Gary Coupland went above and beyond to ensure my finance and purchase went through swiftly. I work full time and was limited when I could attend the showroom, but everyone was very accommodating. 

Lauren Dale, Audi Lincoln

As a single women, having little to no experience of buying a car, and also not knowing what car I wanted, I can highly recommend Joel Ricketts at York VW Dealership. He was very patience and understanding - even when I kept changing my mind he listened to what I liked in a car, and did not put any pressure on me to make a decision. I couldn't be happier with my brand new red VW Polo Match - I love it! Thank you 

A Scott, Volkswagen York

My experience was excellent. Kirsty was so helpful and a pleasure to deal with, and we had an all round fantastic experience. Thanks JCT600 Sheffield.

Adrian Skelland, SEAT Sheffield

I would just like to send a bit of feedback through regarding my recent purchase. The chap who sold me the car was fantastic. Very helpful, made everything comfortable and wasn't at all pushy. Superb member of staff who I think was absolutely second to none! I think his name is James Redman. 

Joe Gaughan, Volkswagen Bradford

Many Thanks to your team at VW Wakefield, especially to Kym Smith for all his help and guidance in purchasing my new VW Polo. Kym made the whole experience very easy guiding myself through all the required paperwork and informing me when my car had been delivered to the dealership. When I was able to collect my car, Kym talked me through the many different controls and gadgets on the vehicle, even connecting my phone to the cars infotainment system for me. Once again many thanks and will see you for first service.

Darrel Train, Volkswagen Wakefield

Purchasing a second hand car made easy! The guys at JCT600 in Sheffield (Stuart & Aaron) were brilliant. Having looked at many vehicles on the internet we found what we were looking for at JCT600, I made the initial enquiry via the website and contacted the dealership by phone the next morning. Within an hour I had a bespoke and thorough video overview of the car which meant when we came to view it there were no surprises. Aaron made us fell very welcome as soon as we met and dealt with the test drive including two of us driving and two kids testing the interior space! Overall delighted with the car and the service given, we will be looking through the JCT website when we need to replace our other car for sure. 

Steve Corlett, Priceright Sheffield

I dealt with Simon Dixon at the JCT600 outlet in Hull; Simon was very helpful, honest, patient and not pushy - all of which helped me as a first-time Audi buyer and I wanted to say thank you. He did everything he could to get me exactly what I wanted and ensured that I was happy with the outcome. I pick my brand new car up this Tuesday and couldn't be more excited! 

Claire McGee, Audi Hull

Excellent service from order right through to collection. I thought the "great reveal" was a lovely extra special touch. I love my new Audi and thank you to Jess for making my experience pleasurable.

Sue Waite, Audi Doncaster

An excellent end to end service with polite and knowledgeable staff and a special thank you to Rickie for making my purchase as easy and smooth as can be.

Joann, BMW Bradford

Great service from Tony Mitchell. My wife went into Labour during the sales process and he dealt direct with Lombard to take all the hassle away. He even came in on his day off to handover the vehicle.

Phil Derbyshire, BMW Bradford

Excellent Service - couldn't have asked for anything more!

Sam Drinkall, Audi Hull

I have just collected my new polo from JCT600 Rotherham, the whole experience has been a complete pleasure, thanks to Barry Lynch. Barry is a credit to your team he is so helpful, polite and nothing is too much trouble. I will recommend him and JCT600 Rotherham to all my friends, thank you.

Marie Jackson, Volkswagen Rotherham

From start to finish, James Rainbird was very attentive, polite, and not at all pushy. He kept me aware of every step of the progress of the order, and when the car was ready, allowed me to collect the car at a time of my choice. I would wholeheartedly recommend Hull Audi. He's a credit to the dealership, Many thanks.

Charles Pugh, Audi Hull

Dealt with by Michael Chang, what a fantastic product knowledge he had. A complete comprehensive guide of the car upon handover, with patience and understanding of his clients. Fantastic coffee was a complete bonus! 

Frances McGregor, Volkswagen Bradford

Really pleased with my new A3 and was professionally dealt with at all times by Andy Mace. Would definitely recommend others to deal with Audi Doncaster and Andy in particular. 

Kieran Miles, Audi Doncaster

Just to thank Adam Simpson your Motability car sales person for a very smooth handover of my 2nd Mercedes B Class on the Motability scheme. I had a few questions on the new model and nothing was to much trouble for Adam, he was very patient and knowledgeable about the model and the extras that I had bought. He is a very pleasant young man, you are very lucky to have him working for you. I would recommend your dealership to anyone who asked where I got my car from and to find Adam to serve them. 

Geoffrey Mitchell, Mercedes-Benz of Doncaster

Excellent experience all round. Staff exceptionally skilled in communication / interpersonal skills. Would recommend highly.

Mary Donnelly, Volkswagen Newark

Excellent! I can not thank Victoria enough for the service given from start to finish. She made us feel really special as customers and kept us informed all the way through. Above and beyond is all I can say. I will definitely be going back again. The extra touch of my son driving the car out of the showroom made his day, thank you all at JCT600 Sheffield, Mercedes Benz. 

Anita Saunders, Mercedes-Benz of Sheffield

I had used the JCT600 in Chesterfield for my last car purchase and came back on the basis of how good that had been. I have also been using the sight for the servicing on the car which has also been excellent. My experience this time has once again exceeded expectation - particularly as I came in with a what I thought was a clear idea of what I wanted and thanks to Jamie's help I have been able to find a car and deal that are much more suited to my needs. I would recommend anyone buying a car to buy a Mercedes of course (this one is my fifth) but if they also want really great friendly service to back up the great car I would heartily recommend a visit to Jamie and the team in Chesterfield - many thanks for a job well done.

Mr Wood, Mercedes-Benz of Chesterfield

Very relaxing atmosphere, great sales team that met all my requirements, a special thank you to Dan for all his assistance.

Paul Convey, Audi York

Brilliant experience at JCT600 Volkswagen Bradford, nothing was too much trouble and everything ran so smoothly. Loved the special touch of unveiling our new car in the showroom and many thanks to JCT staff for the complementary VW gift pack. A good deal and a great experience all round and we really love our new car. 

Gillian Thompson, Volkswagen Bradford

Mike was most helpful and informative. He wasn't pushy which we liked and this made the deal much easier to go through.

Joanne Mosley, Priceright Rawdon

Wonderful service from Kevin Martin who helped us choose our first Audi. We never felt under any pressure to purchase and Kevin went above and beyond to help us find the right car. We were extremely satisfied with the service we received and will be recommending the team to friends and family. We hope to be regular Audi customers.

Gary Dexter, Audi Lincoln

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