Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The entire team were very helpful, especially Qasim Dad who helped us through the car buying process from start to finish, taking great care in helping us achieve what we wanted. The entire team seemed to be really positive and upbeat, making the process a lot more enjoyable. Thanks guys.

Edward Bevan, Peugeot Menston

I would just like to say a big thank you to Michael James from Audi Hull. He has been absolutely brilliant in dealing with my daughter Charlotte helping her find the car of her dreams. Where the local Audi garages here said there was no stock. He has dealt with everything very efficient and professional from start to finish with this new car purchase. Thank you Michael.

Sandra Taberham, Audi Hull

I would like to say thank you to the staff and manager at JCT600 Rawdon for the faultless service I have received. I was given a superb deal and was made to feel important and prioritised by several staff members. There was an issue with my CD player which was unforeseen and the staff provided a faultless service. I then had an issue with my window coming off the runner a month later. It was outside the technicians hours. A kind gentleman and the manager stored my car, had it repaired on the first available working day and returned my car to my home fully valeted. An excellent service. Thank you very very much!

Helen Lamb, Priceright Rawdon

A massive thank you to Dan Willard and Jason for their professional, helpful and courteous service. I'm really happy with the service we received from all the staff - lovely reception ladies too!

Dawn Foster, Audi Boston

From the first inquiry up to completion of the purchase Charlotte & the rest of the team were very professional. Would recommend this dealership.

Bill & Jose Thornett, Mercedes-Benz of Sheffield

Big thank you to Nathan Worth at your Sheffield dealership. From our first conversation to driving our new car away, he was always there at anytime to answer any questions we had. Nathan went above and beyond, and I look forward to doing business with Nathan again next time. 

Richerd Cartledge, Volkswagen Sheffield

I recently purchased a Volkswagen up! from the Bradford branch and dealt with a James Redman. I traveled from London which was a 3 hour journey and James was kind enough to pick me up from the station which I though was excellent customer service. He went out of his way for me as I didn't know the area at all. I previously had only been dealing with James via the telephone where he was very helpful, polite and informative in regards to the vehicle. Once I checked the car over I was happy to proceed and James kindly went over all the terms and conditions with me. I would recommend VW in Bradford especially James Redman. 

Andima, Volkswagen Bradford

It was an absolute pleasure to buy my car from Wayne Eastwood. Everything was handled professionally and smoothly and I was kept informed every step of the way. First class customer service and I will definitely return for my next car, a very satisfied customer. Thank you everyone at Volkswagen Bradford.

Richard Rayner, Volkswagen Bradford

Excellent customer service. Geoff was fantastic. 

Sarah Long, Priceright Rawdon

The help I received from Kasim Dad was brilliant! I was having difficulty getting to the garage to collect my car purchase, Kasim came to collect me from my home and take me to the garage. Very happy with my new car! Thanks!

Alan Craven, Peugeot Menston

I have just collected my new 308 from Roger. I had to change my vehicle soon after getting it owing to my health deteriorating. The care shown by Roger is second to none. He has helped me so much and other family members too. A real credit to JCT600. He looks better with his hair cut too.

Pat, Peugeot Hull

Just a short note to say that Peter Bentinck from Audi Doncaster was a complete joy to deal with, nothing was too much hassle and he got me a fabulous deal. Give this man a large pay rise! Looking forward to dealing with you in the future. 

Craig Marriott, Audi Doncaster

A* - Thanks to the whole team who made everything so simple! And for going above and beyond the call of duty. Amazing service. Would highly recommend. I will not go anywhere else again to purchase a vehicle. 

Hilary Walker, Volkswagen Sheffield

Had dealings with Joe Tame, fantastic service from start to finish. I will be telling all my friends how smooth the whole process was buying my polo. Many thanks for all your help.

James Paterson, Volkswagen Newark

My wife and I would like to say what a pleasure it was to purchase our car from Volkswagen Bradford. From beginning to end we were kept informed on all the progress of our nearly new car. Excellent customer care all the way from Michael Chang and we have never had the experience like this before. We would definitely purchase another car from JCT600 Bradford and Deal with Michael Chang. 100% satisfied customers. 

John Firth, Volkswagen Bradford

Picked up my new Passat Estate on 31st April and I am very very pleased with it. I initially did the deal with Imran who by the time my car had arrived had moved on and he had passed the details onto Luke Sheard who contacted me to update me on the situation. Luke went through the deal from start to finish to ensure that we were completely satisfied when we went to pick the car up. Luke is obviously an experienced Sale Exec' and has excellent customer service skills. I am recommending Luke to my friend who is about to buy a new VW. 10 out of 10 Luke.

Stuart Lambert, Volkswagen Sheffield

Excellent experience. Steve Thompson treat us very well. I even brought him a curry in to say thanks. Thankyou JCT600 Bradford.

Adbul Wasif, Volkswagen Bradford

Picked up my new Audi A3 on Friday. I am extremely pleased with the level of customer service. Special thanks for Nick Randle who dealt with me through the whole process. Nothing was ever to much trouble for him especially answering all my questions :). Thanks again I will definitely recommend Sheffield Audi for family and friends. 

Roman Zatorski, Audi Sheffield

Excellent courteous service from this garage especially the salesman Imran Khan who was especially knowledgeable about the Mazda 6 answering any questions I had. Although I live in Newcastle Upon Tyne I would have no hesitation in dealing with this garage and Imran especially again.

Iain Gardner, Mazda Leeds

Having collected my nearly new car on Saturday, I would just like to thank Lupton Brooks for all his help whilst buying my car. From my initial inquiry about part exchanging my car, to explaining how to change my private plate, to collecting the car in a week. He was really helpful & informative, not too pushy and really nice to deal with and I would definitely recommend JCT600 Vauxhall to all my friends and colleagues.

Tracy Whitbread, Vauxhall Bradford

Absolutely fantastic service as always! My partner and I have recently just bought our third car from JCT600 SEAT in Sheffield, and what more can we say. On this occasion Ashley was the one who was looking to get a new car, we had done our research into part exchanging our old SEAT so decided to visit JCT600 again and we came to see Kirsty Fletcher again. From the minute we walked through the door Kirsty was more than welcoming and came to chat to us and asked how we had been and how I was getting on with my car. Which I'm still very happy with and more than pleased with the service I received from Kirsty before. We were undecided whether to buy new or used this time around, and Ashley was torn between another Ibiza or maybe a Leon. It didn't take us long to notice the demo car that Kirsty was driving and Ashley instantly knew it was the car for him. Ticking pretty much every box and the fact it was an Ibiza on the outside but inside very much a Leon he was more than happy and knew this was the car he wanted, after a test drive and looking through some figures we paid a deposit and 2 weeks later Ashley picked up his new car. Each time we visit SEAT not only Kirsty but all of the staff there know us now and are more than happy to stop and chat with us and see if we need anything, even to the point where they drop us off at home while our car came in for a service. Kirsty and all of the staff always give 110% service and we highly recommend buying a car from JCT600 SEAT! Thank you for everything you have done for us both, and we look forward to seeing you in the near future for our upgrades. Two very happy customers Michael & Ashley.

Ashley Wragg, SEAT Sheffield

Just purchased a Audi A4 quattro from Grimsby Audi we was extremely satisfied with the service. Billy went out his way to help find our perfect car. 

David Carter, Audi Grimsby

I don't normally leave feedback but I was so impressed with the excellent customer service I received when I bought my nearly new car last week. I saw Katie Allan who was really helpful throughout and answered all my questions etc. She couldn't have been more helpful but it wasn't just her. I was greeted and looked after as soon as I entered the showroom by reception. Pete who dealt with the finances was great as was Sherridan who handed the car over when I came to collect it. The way it was handed over was a lovely touch too. 

I bought my last car from here too which Ben Winter sold me and I remember he was really good too. I have no doubt it will be my first port of call when I look again. Oh and I love the car too. 

Chris Willman, Volkswagen Bradford

I would just like to thank Richard Miller at your Leeds Mazda office for his excellent service. We tried to purchase an MX5 at Skipton & Bradford, and had just about given up but as a last attempt we phoned JCT600 Leeds and was told a car would be ready for a test drive if we could come over. Richard came over and greeted us by our names and was so professional in his approach from start to finish, it was a pleasure to do business with him. He was knowledgeable about the product, was never pushy and just let the product sell itself. We were one phone call away from buying a Subaru until Richard saved the day. Our whole experience at Mazda Leeds was first class, thank you.

Fiona Currie, Mazda Leeds

I have just picked up my Audi A5 from the used car stock at JCT600 Sheffield Audi and I am extremely satisfied by the service I received from start to finish. My sales executive, Kebba Sanneh, was really professional and even came in on his weekend off to complete the handover. I would definitely recommend JCT600 to friends and family as my customer experience was superb.

Lee Smurthwaite, Audi Sheffield

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