Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I am extremely pleased with the service I received, the sales person (Don Smith) was very helpful, friendly and had very good knowledge about the car that I got from the showroom. I would highly recommend this team regarding Motability cars.

Mrs W Cody, Peugeot Bradford

This is the second time we have bought a car from David Nicholls at Grimsby Audi. It was a pleasure dealing with such a friendly, courteous, and professional person. He made the whole car buying experience a very pleasant one. Nothing was too much trouble for him to find us the correct car with the best deal.

Colin Harrington, Audi Grimsby

I was looked after very well again by Michael Bell and also managed to introduce my sister to him who arranged her own deal. Friendly, efficient, honest and reliable. Not the attributes usually used to describe someone trying to sell you a car!

Alan Michael Thorpe, Vauxhall Bradford

A huge thanks to David Nichols who found the car I wanted and who made sure I was looked after from start to finish. I also recommended David to my daughter and she too was extremely pleased.

Mandy Masters, Audi Grimsby

Thank you David for your excellent service and for keeping me informed throughout all stages of my purchase. The friendly and efficient service was much appreciated. I always felt that you were trying to get me the best deal.

Mr John Harvey, Volkswagen Sheffield

Having called at the garage with no real intention to buy, we finished up with a new Golf. The attitude, service and support provided from David Howley-Oates was superb. The process and handling have been very professional, we are so very grateful for all of the help provided.

Kathleen & Dennis, Volkswagen Sheffield

I am extremely pleased with the transaction, and with the pleasant way in which I have been dealt with throughout by your Sales Executive David Howley Oates. I look forward to a continuing relationship with JCT600 Volkswagen.

Mr Ronald Barnes, Volkswagen Sheffield

Adam was the perfect salesman and he explained everything. I will certainly use JCT600 again.

Bernard Kendall, PriceRight Rawdon

After recently purchasing a new Mokka X from Gary and Michael at Vauxhall Bradford and also having used the service department recently too, the service provided is first class. I would definitely recommend both the staff and the dealership to anyone who is considering purchasing a Vauxhall. Keep up the good work!

Tracy, Vauxhall Bradford

Thank you for all of the assistance in making our purchase a reality. Communication has been first rate pre-sale and when taking us through all of the processes involved in the purchase. Thanks for going the extra mile for us!

Andy Rogers, PriceRight Rawdon

We've been looking for a new, more suitable Motability car for my mum for some time. I have phoned numerous Motability dealers and to be honest, they seemed very uninterested in being helpful in anyway. Most of them can't even bothered to return my enquiry calls. I then got in touch with Helen at SEAT Sheffield and wow...amazing customer service straight off the bat! Nothing was too much to ask from Helen. All enquiry calls were returned promptly if she happened to be busy. In the showroom it felt like home, so welcoming with the best free coffee machine in town! Everything was explained fully and so quickly! It has taken two weeks in total, from ordering our new car to driving away in it. Helen even made a very special touch to the handover of the car by using a ‘welcome’ sign upon entry of the showroom in front of our new car. We all felt so special. All in all, Helen went above and beyond for my disabled mum and for us. We want to thank her sincerely. And the car…well, it's amazing! We are so happy that we finally ended up at SEAT. Any other would have just been second best to be honest. Thank you Helen and all the JCT600 SEAT Sheffield team!

Angela Melluish, SEAT Sheffield

Scott Ward was a pleasure to deal with and provided an excellent service from start to finish. The car was exactly as he described thanks again!

Sean Anderson, BMW Bradford

Thank you so very much to Michael Chang for helping me to buy my first car! He was so helpful and the customer service was amazing - it felt like there was absolutely no pressure at any point. Thank you for a very pleasant experience!

Freya Smith, Volkswagen Bradford

I was recommended by my brother to come to JCT600 Vauxhall Bradford, and wow what an experience. The sales executive Michael Bell was absolutely brilliant dealing with my new Corsa from start to finish. He was very thorough and explained everything to me. Michael was not at all pushy unlike the previous dealership I went to. The Finance Manager Peter Bullamore was very helpful and explained everything to me. This made buying my Corsa a brilliant experience, and I will definitely recommend them to my friends and family. Thank you once again for making me feel so welcome!

Sue Thorpe, Vauxhall Bradford

My experience with Volkswagen Bradford couldn't be faulted! Ben was really helpful and really patient with me as it being my first car and a big decision to make. He explained everything thoroughly and made sure it was right for me! I can honestly say everyone I have spoken to couldn't do more for me and were really helpful!

Georgie Lloyd, Volkswagen Bradford

My recent purchase of an Audi 1.6 TDI sport could not have gone better, at all times I was treated as a valued customer despite not having bought a car for nine years. The whole experience was easy and David Smith helped me through the purchase every step of the way. Cars have changed a lot in nine years and David explained everything clearly to me. He is only a phone call away if needs be he said. Points wise 10 out of 10! Thanks again!

Martyn Whitelam, Audi Grimsby

Overall a very good experience with very friendly and helpful staff.

Mark Stilgoe, Audi York

Andy Robbins the sales executive at this site was superb, professional, friendly and approachable. He took us through the whole process, kept me informed through regular telephone calls. All round excellent customer service experience. Cheers Andy and thank you again. I would happily buy from Andy here again.

Alex Denham, Peugeot Bradford

Very happy with the service I have received from Joe Hollings. He is professional and follows through on all promises. I am extremely happy.

Ian Spilsbur, Peugeot Bradford

Tom was helpful, friendly, knowledgeable and informative throughout - he listened to all of our requirements and was responsive to our needs. We particularly liked the video he sent us which put us completely at ease. He is a credit to your organisation.

Sam Russell, Peugeot Bradford

I was dealt with by Joe Hollings, who is a lovely sales man that is really passionate and helpful. Joe made everything as clear and as easy as possible from start to the handover. Thanks so much Joe, you’re a star!

Holly Jefferis, Peugeot Bradford

Excellent service and a particularly useful test drive using varied roads etc. Informative and helpful sales executive who prompted a speedy conclusion to the purchase under the circumstances of a long distance car purchase.

Miss Janet Richardson, Volkswagen Sheffield

I would like to thank Graeme for sourcing the car for me. It exceeds all my expectations and I was in a quite desperate state of mind when I started the purchase. The outcome is brilliant. Many thanks.

Ronald Hagan, Volkswagen Sheffield

I was extremely satisfied with both my new car and Jamie Anderson of Audi Grimsby sales team. Jamie was professional, knowledgeable and did not pressurise me. He helped me to make the right choice. Thank you.

Keith Templeman, Audi Grimsby

Picked up my Volkswagen CC from Will today, very pleasant to deal with and delighted with how professional JCT600 have dealt with the sale and preparation of my car. Will definitely recommend to friends and will be back in the future. Many thanks.

Richard Robins, Volkswagen Bradford

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