Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Called to the Rotherham site, and met Andy Abbot on sales. I was tasked with finding the right car for myself and a colleague. I Picked two VWCC. I must say the level of service and customer support offered by Andy from start to finish was brilliant. Even on the day I picked the car up it was made such a special occasion. Well done to Andy and I appreciate his great customer care, looking after us every step of the way with the purchase of our new company cars. Well done. Best regards Dean Wade sale manager flextech hose solutions.

Dean Wade Flextech Hose Solutions, Volkswagen Rotherham

From walking into the showroom I have been 100% happy with the service from Errol. All concerns were dealt with effectively and efficiently. My overall experience has been a very positive one and feel as though I was well looked after and would come back again. I will be very happy to recommend my friends and family.

Diane Knight, Audi Hull

Stewart and Jonny made parting with money a fun and relaxed experience.

Peter Forrest, Mercedes-Benz of Doncaster

This the second new car I have purchased from Mercedes Benz Chesterfield, I am always impressed with the customer service I receive from Imran and the staff at Mercedes Chesterfield , and would not hesitate in recommending your Company.

David Walker, Mercedes-Benz of Chesterfield

I had been putting off buying my new car due to the fact that some dealerships can be quite intimidating. Not so at Vauxhall Shipley, everyone I encountered was friendly, helpful, professional and totally put me at ease. A special mention about Craig Kaye, the salesman I dealt with. He was an absolute pleasure to deal with and helped me reach my decision without ever giving me the hard sell or putting any pressure on me. Thankyou Craig, and thankyou to everyone at Vauxhall Shipley for making my car purchase experience a very happy one!

Susan Stone, Vauxhall Shipley

Very good experience. Lupton was excellent, he listened to me about what car I was looking for and found me the perfect car. Unfortunately there wasn't one available, however he kept me informed and updated on my car and delivery date every few days. When I collected my car everything was ready and Lupton went through everything about the car with me. In short a very positive, smooth, purchase and collection of my new car.

Helen Laycock, Vauxhall Bradford

A big thank you to Aubrey who made purchasing the car a pleasure. The service was excellent. Well looked after throughout the process including the personal delivery to my home. The car has exceeded my expectations.

Robert Knowlson, Mercedes-Benz of Doncaster

I would like to thank Richard cook from VW Hull for all the help he's give us on choosing our new chair. We couldn't of had a better salesman! Richard went out of his own way to make sure we had everything for the car, even down to the small details. Richard was professional and knew everything we need to know about the cars we were looking at. I would like to personally thank Richard for the best customer service you could ask for! I've told all my friends and family about Richards customer care skills and would recommend him to everyone I know. Thank you so much for an amazing experience in buying a new car.

Amy Shearsmith, Volkswagen Hull

Having dealt with many Mercedes Benz dealerships, here and overseas, we found Chesterfield at least equal to the very best. Robin Copley was invariably helpful, knowledgeable, and utterly pleasant throughout. He dealt very competently with a technical problem on the CLS delivery that could have been a total PR disaster. In short, it was a real pleasure to deal with him.

Peter Legg, Mercedes-Benz of Chesterfield

I am the driver of a Motability car (for my disabled son). We currently have a Citroen Grand Picasso and we wanted to see what seven seater cars were available as our main priority is getting a vehicle big enough to take his power wheelchair. The Motability expert - Judy Anderson has proved to be the most informed, pleasant and helpful person we have ever experienced in over 15 years of driving Motability cars despite having only been at the VW dealership a week. What she didn't know she found out immediately and fully explained the option of having a hoist fitted to take the wheelchair, which we knew nothing about having never having this option explained to us before. The result is that we looked no further - we have placed an order for the VW Sharan with a 4 way hoist fitted. I have never received such impressive service before and would not hesitate to recommend Judy to any of your Motability customers for her very friendly and completely efficient service.

S Usmar, Volkswagen Hull

The service delivered by Audi has been excellent so far. Our Sales Executive Carl Lodge has been extremely exceptional in all respects throughout the process of buying our new car.

Brian McCracken, Audi Boston

David and Charlotte were fantastic and made buying the car a really enjoyable experience even when we had problems as a bus hit my car which was due to be part exchanged,  these two went above and beyond to help me - a true credit to JCT600 SEAT! Thanks again for a brilliant transaction won't go anywhere else for my next car.

Ben roberts, SEAT Menston

We would like to thank JCT600 for one of the most pleasurable and hassle free ways to buy our car.
Steve Sweeting the salesman that we dealt with was an excellent salesman and guided us through the process effortlessly. Well done Steve. The car we bought was a VW Polo SE TSI Blue Motion auto. The car was well prepared and a nice touch from the Manager Andrew Exon in meeting us at the hand over.

Liz & Rod Harrison, Volkswagen York

A great car buying experience which was made so by Errol at Audi Hull. Very friendly, informative and helpful. The whole process has been very easy and pleasurable. Not very into cars, I was given the right amount of detail I needed in a way that best suited my needs. It felt very tailored and personal to me. My expectations have been met and I'm really happy with my overall experience. Thanks Errol - it's really appreciated.

Katie Cobb, Audi Hull

James has been brilliant at helping me find my perfect car, he’s very polite helpful and jolly. He did a great job at finding me a good deal something I could afford and was ideal for my lifestyle. I would recommend James to ANYONE who wants a new car! Thank you so much for making my day!

Elyse Willett, Volkswagen Bradford

Fourth car now from Rog and I won't go anywhere else. I Love the Golf and the teddy bear is definitely going to be called Rog!

Joanne Gibson, Volkswagen Hull

Just purchased a new BMW from jct600 BMW Bradford, the service received from start to finish was exceptional. I would highly recommend Mr Tony Mitchell who has restored my faith in car dealerships.

Stephanie Cryer, BMW Bradford

Dealt with Audi Doncaster to purchase a used A6 Avant. I was served by James Bartle, who was very helpful and ensured he met all of our needs. James followed through with all requests, very professional service, would recommend and would definitely use again.

Lauren Sims, Audi Doncaster

Excellent service when we bought a new POLO. The staff - especially Judy, could not have been more helpful and attentive and she is to be commended for her excellent customer care and after sales service. We have used VW before and have always been delighted with the efficient and helpful staff.

Pat Scott, Volkswagen Hull

I just want to say how good the service is at JCT600 Seat Menston. I have bought 3 cars from there now and I haven't ever bought more than 1 car from a dealership in the past. Special mention to Jamie Taylor and David Haigh who were exceptional when I purchased my new Leon from them in March this year. I would recommend this dealership in a heartbeat. They take you seriously and will do everything they can to make the purchase as easy as possible, nothing is too much trouble. Also a special mention to Jordan Robinson in the service department who looks after you very well and keeps you up to date with any ongoing service work. Very Happy customer indeed.

James Lightfoot, SEAT Menston

Fantastic service from Errol Krauss and Audi. Really pleased with the whole result.

Megan, Audi Hull

Excellent experience from the first 'webchat' online to the handover. Loved the personalised video tour of the car. Joe explained everything required and the whole buying experience was made simple. I would recommend JCT600 to anyone.

Stephen Leonard, Vauxhall Bradford

My return visit to Audi York to change my vehicle for another nearly new car was a very successful and efficient process aided by the sales assistant Glen Noble. All in all a good experience.

John Miller, Audi York

My salesperson was called Errol, from the beginning right to hand over he looked after me. A woman buying without a male can sometime appear daunting, Errol and the rest of the team ensured I was informed, treated very well and overall an excellent service. Thank you Errol at Audi.

Eaine Salvage-Jeans, Audi Hull

When I came to Hull Audi looking to purchase a used car, the salesman Errol Krauss was extremely helpful & made sure I got the car I was looking for & also took the time to help me with other matters that would benefit my purchase for example offering me various insurance policies. Thank you!

Steve Holiday, Audi Hull

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