Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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We just wanted to thank Craig Merifield at Volkswagen Bradford, he always makes us feel so welcome and we will keep coming back in the future.

Joan & Peter Gowers, Volkswagen Bradford

Stephen Thompson was fantastic. I have had many a car from JCT600 and returning back to them is like returning to family friends. Jimmy Mallinson and Steve make me feel like royalty. Absolute pleasure to deal with and nothing is too much trouble. Here's to the next one.

Barry Parker, Volkswagen Bradford

Excellent service from Michael very pleased with the new motor.

John Naylor, Vauxhall Shipley

Excellent service from Imran and a good deal on my next car. Very happy customer.

Stephen Blunden, Mazda Leeds

I would just like to recognize the staff at your Newark branch and thank them for the great service I have received on my two visits. Each time I was greeted in a professional manner and everyone was so helpful - it is much appreciated!

Bryan Ashford, Volkswagen Newark

Excellent service from you're caring and professional staff. The whole process of buying my new car has gone smoothly from start to finish. Wouldn't hesitate to recommend or buy from this garage again.

Sue Addison, Volkswagen Sheffield

A very friendly service, gave me loads of information and kept in touch with me throughout the whole process.

Miss Rehman, Volkswagen Sheffield

The site was lovely, there were a number of cars to choose from but there was one we had seen on Autotrader for which we travelled from Manchester to view. The reception staff were excellent, especially Leanne, and the wonderful Judy Anderson was more than helpful in answering any questions, finding any details that we needed and explaining all the options that were available to us. We bought the car that we came to view due to both the car itself but also the professional but friendly service that we received and will definitely consider returning to this site when we come to change our car in the future.

D. Govindji, Volkswagen Hull

Great personable service. I have little time to waste due to a demanding job, but the team made things easy for me to fit round work. Would definitely recommend.

Amy Revell, Mercedes-Benz of Chesterfield

Just picked up my new Scirocco R Line from the Rotherham dealership. Superb car with amazing customer service. I couldn't be happier. Great welcome feeling upon entry, very friendly receptionist, helpful sales team and Barry, WHAT A STAR!

Karl Ruston, Volkswagen Rotherham

I received my Motability VW Golf 1.4 TSI R line car yesterday from Mr Steven Burt.
I received excellent customer service from Steve, I was very happy with him and the car too. I like the way I am welcomed every time I come to the Volkswagen dealership Bradford, honestly I don't receive this kind of welcome anywhere else, 100% top marks, keep up with the good work!

Arif Hussain, Volkswagen Bradford

Nothing was too much for the guys at JCT600 Vauxhall Bradford - it was well worth choosing this team to purchase my new car from, despite being over an hour's drive away from me. My whole experience was great and even the after-sales service has been more than expected. I'll definitely be heading back here once it's time to purchase
another new car in years to come and be recommending to others!

Emma Clark, Vauxhall Bradford

I was very happy with my overall experience with Boston Audi! Steve was helpful and made sure I was well looked after and that the process ran smoothly. I would Definitely recommend using Boston Audi to my friends!

Cassandra Doughty, Audi Boston

I was extremely pleased with the service I received at York Audi. Glen Noble was helpful, friendly, professional and very pleasant. Any questions we had were answered. Couldn't have asked for more.

Brian Smith, Audi York

We bought our Audi A4 about six months ago. The buying experience, far from being a chore, was a pleasure. MJ was the consummate professional sales person. However I'd also say that every single touch point is excellent from the greeting you get, through service booking, collecting your car, everything: just a great experience. We've now purchased a second Audi, and we won't be looking elsewhere in the future: Audi Hull for us!

John Cartmell, Audi Hull

Steve Thompson... once again very happy to be driving away a new car! Thank you for all your support and help.

Jackie Chapman, Volkswagen Bradford

I am extremely satisfied from beginning to end with my new purchase. David Nichols was very helpful friendly and polite and made me feel at ease from the very beginning. A great big thank you to all of the Audi team at Grimsby.

Katrina Harris, Audi Grimsby

The whole experience of buying our Kia was made easier and smoother with the help of James Kesterton and Alex Wharton. They were knowledgeable, spoke to me as well as my husband, patient while we made our decisions and really good to work with. I will be definitely recommending them, and therefore the Kia brand to my family and friends. Thank you James and Alex.

Victoria Flanagan, Kia Castleford

After visiting several websites / dealerships and being disillusioned with hard sell and pressure sales techniques, I called into JCT600 SEAT Menston on recommendation. I was immediately impressed by the showroom and felt at ease as and when I was introduced to Jim Hart who was my sales executive throughout. As an unaccompanied 60+ lady, I had previously felt uncomfortable and vulnerable. Not here though, Jim listened to my preferences, concerns and what I actually needed. We went through a several options and a test drive. I took my son with me on the second visit, he also had a test drive and Jim explained everything again, including finance options. My choice was the SEAT LEON we had test driven. I decided on a few optional extras and collected my car the following week (delayed due to my shift patterns).  Jim kept in regular contact with me by phone and email. I enjoyed the whole seamless 'buying a car experience' at JCT600 SEAT Menston. I love my car and have already recommended them. My son has said he will definitely use them when he changes his car.

Jan Hunter, SEAT Menston

I only intended to look at what was available when I called 2 weeks ago. I looked around the forecourt and looked at the various options. I was asked by James Templeton if I needed any help a little while later we did ask him for help. We were given the keys for the car that we had wanted to look at. No pressure was applied we had a good look round the car and made an appointment to come back two days later for a test drive. I did not intend to buy. But after driving the car and having a good chat with James we decided to proceed with the purchase. Everything went smoothly. The people at the show room were very helpful, friendly and could not have done any more for us. I must also complement Ashley Comley for the professional way in which all our business transaction was completed. I would recommend a visit to these show rooms. Every person we met was absolutely spot on.

Michael Reeves, Volkswagen Rotherham

Young James was extremely helpful & knowledgeable. Not pushy. Made us feel relaxed & welcome. Alex gave advice on the finance side of things that we normally disagree with. But I now understand & took the advice. The car drives great. Appreciate the excellent service we received.

Vanessa Lea, Kia Castleford

Excellent customer service from the first contact about the car to collecting the vehicle, I will have no problem recommending your company in the future.

Darren Roughton, BMW Bradford

We found Judy Anderson, the sales executive really excellent. Buying a new car, as we are now in our sixties, can be a daunting business but Judy really put us at our ease and helped us incredibly through the process. She really made us feel that we were her top priority; she gave us all the time we needed on both of our visits and was very friendly and engaging. She provided a really excellent service to any questions or queries we had, as well as searching for vehicles that suit our needs. As a result, we have now purchased a new Golf SV 1.4 SE. It would have been much more difficult to have reached this decision without the thoroughly professional and personable approach of Judy Anderson. Thank you very much.

Charles and Lucia Sanders, Volkswagen Hull

Today I have purchased an A5 Cabriolet 2.0TDI 190PS S Line Special Edition Plus- I have been deliberating for a whole week over style, colour, finance etc. including considering to leave the Audi range for a Mercedes, As a senior Buyer I would not consider myself as an easy sell - so why did I buy Audi again for the third time? This was purely down to the patient and thoroughly professional attitude of Ben Bracewell who not only knows his cars but understands his customers- I truly believe he is an asset to the Audi Business.

Paula Fisher, Audi Boston

This was my second experience of purchasing a car from JCT600 Vauxhall Bradford. My 21 year old son bought his new Corsa last October and we were very pleased with the treatment he received. It was his first car and Gary Mouatt and Joe Robinson gave him lots of help and advice without being too pushy. We were recommended to the branch by one of our clients who bought a car through Gary and we were very satisfied. I contacted Gary last week as I was interested in a car for myself this time and as Gary was out of the office I dealt with Joe Robinson. He was very helpful and the purchase and whole experience was quick and I am very happy. Both Joe and Gary helped me with the purchase and I wouldn't hesitate to recommend your branch in Bradford to anyone.

Michelle Harriman, Vauxhall Bradford

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