Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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David Smith at Grimsby Audi helped me with the car that I wanted. He was very helpful and was always on hand via phone or email if I needed any questions answering. When it came to the handover David was very thorough with showing me all aspects of the car. I would recommend anyone to go see him. He went that little bit extra to get me what I wanted.

Kelly Blyth, Audi Grimsby

Great service from Graham, he looked after us fantastically well and he made the whole process much easier and relaxed.

Brian Walker, Volkswagen Sheffield

I recently purchased an Audi A6 Avant, Black Edition Ultra from Grimsby Audi. The full experience was smooth and stress free, thanks to the sales executive David Nichols who was extremely helpful from start to finish. This is the second car I have purchased from Grimsby Audi and I will certainly be using them in the future.

Adam Cox, Audi Grimsby

Great customer service, very helpful and very polite.

Sam Wood, PriceRight Rawdon

Buying a car can be a daunting experience, but Joe was extremely helpful, friendly, and approachable. Joe made the transaction super easy for us. Excellent service and I would definitely recommend PriceRight to friends and family.

Mark Kendall, PriceRight Rawdon

We received great service from JCT600 MINI Bradford. I found the car on the Approved Used site and rang up to make an appointment to view. My call was answered by Connor who was really helpful. Connor rang me back to let me know that the car was in use by one of his colleagues, but he could get it back and cleaned ready for 14:30. From start to finish Connor was great. The reception at JCT600 was also professional.  I arrived early and Connor was with another customer but the young lady who met me knew when I said who I was exactly what I had come to see. Having visited a dealership much nearer to me as well as two others I have to say that JCT600 were streets ahead. I understand that Connor is new to the dealership but he knows his stuff and has a good way with customers, hang on to him! I love the car, thank you.

Lynn & David Atkinson, MINI Bradford

Everyone was very helpful. The whole experience of buying my car was made easier by everybody involved. I would definitely go back when looking for another car.

laraine Hancock, PriceRight Rawdon

Joe Worsnop handled the purchase of my SEAT Ateca. He was knowledgeable, courteous and very helpful at all stages. I would recommend using JCT600 Rawdon as a dealership because of my experience with Joe. Many thanks.

Cathy Donnelly, PriceRight Rawdon

Incredibly friendly and flexible service from Jonny Shaw and Darren. I never felt pressured into anything. They made my experience of buying a new car for the first time extremely enjoyable. Cannot fault them at all and I would definitely recommend to others.

Anna Brennan, Vauxhall Shipley

Once again were treated extremely well whilst buying our new Vauxhall Corsa. The salesman James was very courteous, professional, friendly and helpful throughout the process. We would highly recommend JCT600 Vauxhall Bradford and in particular James to anyone who is looking to purchase a Vauxhall in Bradford.

Chris Webb, Vauxhall Bradford

I’ve just bought a Volkswagen from the Hull Branch. I honestly could not fault the process. Judy was friendly, helpful, knowledgeable and a pleasure to deal with.

Simon Bradley, Volkswagen Hull

Best experience I’ve had buying a car by far. Shaun Reynolds was our Sales Executive and he made buying my car a great experience. I will definitely be recommending him to my friends and family.

Helen Bartle, Peugeot Bradford

The service that we received was very professional and as a result we would use this branch again. David Howley-Oates was very helpful.

Mr & Mrs Jennings, Volkswagen Sheffield

Scott Ward helped me to purchase an excellent second hand BMW. He was extremely helpful in sorting out all aspects of the purchase. He was very quick in responding to all communications and very clear in his responses. Much appreciated.

Niall Hamilton-Smith, BMW Bradford

David was really helpful and answered any questions I had easily and helpfully. The test drive was amazing and really gave me a good feel for the car.

Mr Benjamin Dawes, Volkswagen Sheffield

Having bought a nearly new Volkswagen Golf GTD three weeks ago from JCT600 Sheffield, my wife was gutted to find a nasty stone chip smack in the middle of the bonnet. She called JCT600 and spoke to Steve Donovan who told her to "Bring it up any week day and we will see what we can do." Today we took the car and Steve personally took care of doing everything he could do short of waving a magic wand to restore our car to its former pristine state. He took the time to discuss the problem with us and made us feel that we mattered. Thank you, Steve!

Adrian & Liz Burke, Volkswagen Sheffield

I would just like to thank everyone for the help I received when buying my car from JCT600. Especially the help received from Sheridan, from the minute we showed an interest in the vehicle she helped as much as she could. Although we were a good few miles away she’s done her best at keeping in contact by sending videos including one to introduce herself. Sheridan also showed us everything we needed to know about the car, she helped in the situation as best as she could and also picked us up from the train station on the way to collecting our car. Overall we are 100% happy with the service we received. Thanks, Brian.

Brian Buchanan, Volkswagen Rotherham

Steve was very helpful and had a great laugh. I would definitely recommend and the car is lovely, thank you.

Mrs Ann Abbott, SEAT Bradford

I thank you for your welcoming letter that I received today. My experience at your Sheffield Branch was extremely good. From first to last, your Sales Executive, Mr, David Howley-Oates, made me feel welcome, explained all of the details surrounding the transaction, allowed me a test drive, and was extremely courteous throughout. Since taking delivery a few days ago, he has kept in touch with me to answer any problems that I had (there’s always is something that you don't know or understand, particularly at 80 years old) The collection was awe inspiring, watching my car come up on a ramp from under floor level, to allow me to drive it out of the showroom, was tremendous, and the level of preparation for my collection was first class. Many years ago, with a wife, and growing family, I went through a range of Beetles, and a Variant, and I'm hoping that I get the satisfaction from this vehicle that I felt then, now that I have returned in later years , to Volkswagen. Many thanks Sincerely Ronald Barnes.

Ronald Barnes, Volkswagen Sheffield

We were very pleased with our experience and would definitely use Mazda again. We were treated politely, pleasantly and felt valued and respected as customers.

Irene James, Mazda Leeds

Excellent service provided by Steven O'Donoghue who assisted greatly when helping me to buy my first new car. I will be recommending his services.

Lesley Birkinshaw, SEAT Bradford

From seeing the car on your website to driving out of the showroom, the whole experience was professional, easy and unpressured. Kasim is knowledgeable and made us feel very comfortable with our choice. I am very pleased with the car. It drives like a dream!

Pamela Firth, Mercedes-Benz Harrogate

Everything was great; I couldn't fault the service from start to finish. I will definitely recommend JCT600 Volkswagen Bradford to friends and family.

Daniel Bell, Volkswagen Bradford

I just bought a new Zafira from Vauxhall Bradford. The car is fantastic, just what we wanted, as was the help we received from our Sales Executive, Lupton Brooks. He was very personable, courteous and full of knowledge, tips and advice. He guided us clearly and thoroughly through each step of the process, and was always ready to answer any questions that we had. Brilliant. We also received brilliant service from Peter Bullamore who guided us through the finance process. Again Peter was personable, courteous and always ready to answer any questions we had. An excellent service all round. Thank you.

Martin Fredrickson, Vauxhall Bradford

Excellent car which was presented superbly by Michael Chang. I must also recommend John Milner who took the greatest care from a mechanical point of view. Last but not least I’d like to thank Dianne for putting up with all of my phone calls.

Martyn Walker, Volkswagen Bradford

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