Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent experience of purchasing a new car. Listened to all requests and met our requirements. Explained everything simply and in detail and I would recommend the dealership without hesitation.

Sue Wright, Mercedes-Benz of Harrogate

Excellent experience. We were well looked after by all the staff. Andy and Barry were extremely helpful and friendly. Emma on reception was very cheerful and made us feel very welcome - a credit to your establishment.

Simon Shaw, Volkswagen Rotherham

Gareth, Alex and Jenny at JCT600 Vauxhall Castleford provided an excellent service when we recently purchased a new Vauxhall Limited edition Corsa. They were extremely helpful, professional and nothing seemed too much trouble. The service received means we will definitely be back in the future.

Phil Morton, Vauxhall Castleford

Just collected our second Volkswagen Golf from Wayne Eastwood at Volkswagen Bradford, the service from him and the other staff in the dealership are second to none. I would recommend Wayne and Volkswagen Bradford to anyone looking to purchase a car. First Class service and cars! Thank you yet again.

Keith Ryan, Volkswagen Bradford

Excellent service far beyond what I have received from other prestige marques, Jamie made the experience of parting with my money pain free and almost enjoyable. 

Simon Doling, Mercedes-Benz of Chesterfield

The whole experience of purchasing my new car was problem free with the help of Liam, the sales executive. No query was too small and he made sure that I understood all the controls afterwards. He phoned to check how I was enjoying the car and to check if I needed him to go through anything else at all. I was most impressed with his service.

Christine Owen, Audi Lincoln

Great service from Steve Dobson and JCT600 Menston, he listened to what I had to say and was charming from start to finish. 

Thelma Tempest, SEAT Menston

I purchased a used Mini Cooper yesterday. Outstanding customer service from Kasim Dad, he made the process simple and easy, very thorough and knowledgeable! Kasim is a credit to the MINI Bradford dealership and the JCT600 brand! 10/10!

Harry Singh, MINI Bradford

I was really happy with the service I received at JCT600; it was efficient, easy and I managed to leave with my car three days later!

Toni Storey, Priceright Rawdon

What an amazing day! I've just picked up my first ever Mercedes-Benz and it will not be my last! Absolutely fantastic experience from start to finish. I visited the Mercedes-Benz shop in Doncaster on the 09/10/2016 with just a vision of browsing; I ended up signing for the A-Class Sport. I was greeted by fantastic staff and was helped along my journey by Adam Simpson, fantastic advisor who clearly loved the car and the brand, a very passionate man. He made my experience so enjoyable, no pressure or anything. He spent ages explaining every part of the car and took me for a test drive. He sold it to me and I couldn’t resist purchasing the car. The whole experience was smooth, enjoyable and I felt special. I’ve now brought my new car home and cannot wait to explore! Fantastic team at JCT600 Doncaster! Look forward to the future! 

Laura Farrar, Mercedes-Benz of Doncaster

I was looking to change my Motability car and decided to ring JCT600. Russell arranged test drives and even brought a car over to my house for my wife to have a ride in it. He was very experienced and knew all the answers to my questions; he put me at ease as soon as we met. Great bloke and would definitely recommend him to my disabled colleagues if they are looking for a Volkswagen, keep up the good work Russell and thanks for the experience.

Leon Gasiorski, Volkswagen Sheffield

This is the second car I’ve bought from JCT600 Volkswagen Rotherham. Great customer service from Corin Ovendale, Barry Lynch and Richard Froggatt. Video updates from Barry are a nice feature to the high standard of service received. Thank you!

Michael Oates, Volkswagen Rotherham

Absolutely fabulous great deal and great service. 

Peter Maxfield, Volkswagen Sheffield

From the moment Lee first picked up my enquiry he has been very professional and ensured I was kept up to date and informed of the whole process. He sent me a personalised video of the car which was very thorough and highlighted every important detail including the ownership and service history. Lee is a great asset to your team at JCT600. Thanks again Lee for all your assistance so far and moving forward. I will highly recommend you to friends and family when they are looking for a new car.

Russell Nurse, SEAT Sheffield

I would just like to thank Kevin for the good customer service he provided. He made me feel comfortable while I was looking for the car I wanted, I never felt pressured and definitely would come back to purchase my next vehicle.

Simon Lewis, Mercedes-Benz of Sheffield

Excellent service by all concerned. I could not have asked for more.

Chris Jones, Volkswagen Bradford

I went into Volkswagen Bradford looking for a good deal on a decent car...was looked after by James Bell who sat down and asked me what I was looking for. Straight away I got an excellent Volkswagen Golf R within my budget and the car exceeded my expectations. Thanks to James and his manager Adam Stourton who sorted me out an excellent deal on my new motor...great service and experience at JCT600 Volkswagen I would definitely recommend them to family and friends. Thanks Jamie, I’m loving my new car it's awesome!

Faruk Miah, Volkswagen Bradford

Amazing customer service from Helen from start to finish. I’m so happy with my new car, no stress, hassle free and I felt welcomed to SEAT. I love the new car and would like to thank everyone at SEAT Sheffield for helping me.

Jack Bray, SEAT Sheffield

John has been great, very helpful! Nothing has been too much trouble, he has responded to emails very quickly! We will recommend JCT600 and be back in the future!

Lisa Fielding, Priceright Rawdon

I am happy with the car, the sales executive Scott Ward was very helpful and all the questions were answered. I’m happy to recommend JCT600 to friends and family! 

Narayana Lingolu, BMW Bradford

My wife and I have enjoyed our Audi experience. It has been professional and well conducted from the very start. I would particularly like to mention Jake Fisher at Audi Lincoln who kept us well-informed and provided a trouble-free experience both before and after receiving our new Motability vehicle. Thank you Jake!

Peter, Audi Lincoln

After arranging to meet the sales executive David Longward the whole process from start to finish went very well. David relayed information to me regarding my purchase on a daily basis until collection. The controls of my new vehicle were explained, mobile phone paired, ready for the open road. Very professional service and I have recommended the dealership to work colleagues. Many thanks.

David Coope, Mazda Bradford

Very positive, new sales executive Jordan first greeted us, very polite, professional, courteous and explained that he was new to the role. Jordan introduced us to Dean who was a pleasure to deal with. I went through the standard negotiating and concluded more or less a deal which was finalised after meeting Dave. To conclude if I were to rate my experience out of 5 stars I would award your team at Audi Doncaster '5'. Overall a very pleasant experience, I’m happy with my new car, happy with the deal and couldn't ask for more. I will definitely look to speak with JCT600 Audi Doncaster when I look to change next...

Martin Denton, Audi Doncaster

I purchased a new Audi A6 from York Audi. I would just like to thank Alex Melville for making the process so easy and stress free. Everyone I met from first walking into the showroom to when I collected the car treated me with a friendly but professional attitude, so refreshing to encounter this from a very busy showroom. This was my first brand new car, but my third Audi, and I will definitely recommend York Audi and especially Alex Melville, to anyone who wants to change their car.

Giles Lee, Audi York

I have just taken delivery of my new SEAT Leon Titanium and I am delighted. I live in Surrey but was talking with John in Leeds. It is a big decision to buy a new car but John could not have been more helpful. I had decided which model I was after and I trusted that the car John was suggesting would not disappoint me - it didn't. Having made the decision, the whole process went smoothly. Yesterday, my new car was delivered to my door by Wayne. He handed over the car and was patient and methodical in explaining all of the wonderful features that the car has! I would urge anyone considering buying a car, to contact JCT600 as they are all professional, helpful and honest. The distance between me and the garage is not an issue and when the time comes, I will not hesitate to go back to JCT600 to help me once again. Thank you!

Jenny Carson, Priceright Rawdon

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