Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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A brilliant experience from my initial web enquiry to picking up the car. Our sales advisor, Kasim Dad, went out of his way to make us feel like valued customers. He insured the whole purchasing process was really special. Even though we live in Nottingham (we travelled to Bradford as the deal was so good) it was made clear to us that if we had any problems they would look after us. I can't praise Kas and his manager highly enough for their gold standard customer service. Thanks!

Martin and Tracey Webster, MINI Bradford

Steve was very helpful and everything was as it was explained. Very good.

Christopher Harrison, SEAT Bradford

Steve was very nice, caring and very helpful. 

Mohammed Munir, SEAT Bradford

Excellent Service. Steve was very friendly and obliging.

Pauline Smith, SEAT Bradford

I had a fantastic experience buying my new Mercedes-Benz from the team at Mercedes-Benz of Chesterfield. I dealt with Dan Parker and the service I received was second to none, all my needs were catered for quickly and efficiently. This means in a few years I will be coming back to chesterfield to buy another new Mercedes-Benz and hopefully be under Dan’s superb care again.

Harrison Shaw, Mercedes-Benz of Chesterfield

Many thanks to the staff at Newark Volkswagen who provided an excellent level of service at all times.

Rachael Carpenter, Volkswagen Newark

This has been my first visit to the Doncaster Audi showroom and it was a great experience. You have a first-rate Showroom Manager Dominic Sedgwick and Sales Executive James Bartle. Although we didn't meet James until we collected the car he did a great job in organising our purchase. Dominic dealt with us on our first visit and I would like to say he is probably the best person in car sales we have ever met. He was so friendly, professional, welcoming and a great character. Doncaster Audi is lucky to have him. I would recommend buying an Audi from the JCT600 Doncaster dealership. Thank you it is a great car I absolutely love it.

Andrea Brown, Audi Doncaster

I would just like to express my thanks to Helen at JCT600 Sheffield. We saw a car advertised that we were interested in but was unavailable to view on the day that we called in to the showroom. Helen spent a great deal of time with us showing us round vehicles and explaining products and services available to us. She was extremely professional and patient as we were very undecided customers! When we left, Helen offered to send us a video of the car we had intended to view. This was a great help, and other phone calls of help and advice from Helen allowed us to finally make a decision. We are very happy with our shiny new SEAT Leon FR and grateful for the customer service provided by Helen. Thank you!

Rachel Spray, SEAT Sheffield

I have nothing but praise for the way the exchange of my Tiguan went. Joe Tame kept me informed of progress and found answers to any queries I had. There was never any pressure for the sale and I am pleased with my purchase. I'm sure the after sales service will continue as per my previous experience.

Barrington Randle, Volkswagen Newark

In late July we bought our lovely 420d M sport from JCT600 Castleford. Many thanks to Gareth who couldn't have done more to help us with all the paperwork etc. The car was in pristine condition as described and beautifully presented, sitting by the front door on our arrival. We even got collected at the local train station by Gareth. I'd highly recommend this dealership and their ever helpful staff. Thanks again to Gareth. I will definitely be checking out their stock again when we decide to change cars.

Shane, Vauxhall Castleford

Went in on the off chance to purchase a nearly new Audi Q3. I spoke with your sales executive Michael James who put us totally at ease with our enquiry. Must say I spent 44 years in the motor Industry and I would have had no hesitation in employing this person please convey a special thanks to him on behalf of my wife and myself.

Peter Walker, Audi Hull

Excellent service from Steve Thompson, it was an absolute pleasure to have dealt with him. I would highly recommend and will use again. Thank you.

Craig Jennings, Volkswagen Bradford

100% satisfied, great service and friendly experienced staff. Steve was a pleasure to do business with. A big massive thank you. 

Derek Millican, SEAT Bradford

The fantastic service from James Bell and the team at Volkswagen Bradford made my car purchase a relaxed and easy experience. Having visited numerous other garages in the same time period, I can say, with confidence, that the service received here was the best. No hard sell, no patronising, just a friendly, personalised and professional service that was attentive enough without being too 'full on'. This experience made me feel more relaxed and supported to make decisions on the right vehicle for me, without the unnecessary pressure that I've experienced elsewhere. I would recommend JCT600 Volkswagen Bradford to friends and family having had a good experience. Thanks.

Lisa Clark, Volkswagen Bradford

Excellent and very professional service received. Our contact at the Rawdon facility John looked after my wife and I extremely well. We were made to feel at ease with what could have been a quite stressful time. The new car was very clean and we have enjoyed our first few days with it. Again thanks to John and the Rawdon team.

Brian Mallender, Priceright Rawdon

I would just like to say my experience purchasing my car with Jordan Blackwood was brilliant. I will certainly consider buying a car again from Mercedes-Benz of Sheffield.

John Loxley, Mercedes-Benz of Sheffield

I found Jake and all the rest of the team very helpful, they provided us with outstanding service. We have found JCT600 to be helpful on every occasion that we have needed their assistance and expertise. The car has been well maintained and faultless for the three year lease period.

J&D Rhodes, Peugeot Bradford

Just about to take delivery of my second Mercedes-Benz. Excellent customer service from Alan Hayes as always. He’s a pleasure to deal with and we have recommended him to our friends.

Frances Askham, Mercedes-Benz of Sheffield

Excellent service from Simon Haddow. I could not have wished for better customer care.

Gail Atkinson, MINI Bradford

Very satisfied with the overall experience from start to finish. Bought my first car here, this is my second and I would definitely come back again. Great service!

Liam Warsop, Volkswagen Sheffield

Thanks David for all your help with the purchase of my new car. Excellent service, thanks Carl, I will definitely recommend you if the chance arises.

Carl Kershaw, Volkswagen Sheffield

Steve Thompson was an absolute pleasure to deal with. Nothing was too much trouble and made the transaction painlessly easy. Thank you to all at JCT600 Volkswagen for a fantastic experience.

Robert Sanderson, Volkswagen Bradford

I am very much satisfied with the service provided by Michael Bell and Gary. Both are very helpful to choose the right car as per our needs.

Usman Naeem, Vauxhall Bradford

I've purchased two vehicles this month from Liam Hudson, the service was impeccable. All my questions were answered and the car was delivered on time in perfect condition. I will certainly be recommending Liam Hudson and JCT600 Mercedes Benz of Sheffield to my friends and family.

Louise Wallis, Mercedes-Benz of Sheffield

I have just bought a SL350 and I have been dealing with Charlotte, I wanted to give some feedback as without a doubt this has been my best experience ever in buying a car. Charlotte was exceptionally helpful friendly and professional, let me drive on the roads I wanted, explained the car well and was just very natural so I felt at ease, I would highly recommend the dealership and in particular Charlotte she is a credit to you!

Carl Slater, Mercedes-Benz of Sheffield

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