Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I have been very impressed by the considerable time which Mike James and Rod Hinch have taken in ensuring I have the right configuration for my new car and the right finance deal. They have been very patient and polite and made the experience of choosing a new car very enjoyable.

Rosemary Wall, Audi Hull

Imran was very helpful from start to finish the video he sent highlighted all the key areas I was concerned about. He was polite courteous and fair. After a long journey I was pleased to see the car was perfect as described, at a fair price and no last minute haggling required. Can’t ask for anything more. I look forward to being in touch in the future.

Chris Sharples, Mazda Leeds

I would like to express my thanks for the excellent service I received from Volkswagen York when purchasing my New Tiguan. In particular I would like to mention Andrew Exon the General Manager and his team Joel, Rob, Richard and Nicky for the way in which I was handled throughout taking ownership of my new vehicle. I have had many new vehicles from JCT600 and would recommend to everyone, as a dealership that cares for its customers and which goes the extra mile to provide a quality service. I certainly place my faith and trust in this organisation.

John Pape, Volkswagen York

We have recently bought a Mercedes-Benz A-Class from Carl Middleton at Mercedes York. The car suits our needs perfectly and Carl helped us through the whole thing with great advice and was very helpful. Thanks again Carl.

A Pickard, Mercedes-Benz York

I had a very good experience from start to finish. Very pleased with the information, negotiation and the way my order was handled and progressed through to the delivery of the vehicle today. It was helpful to be collected from home and I am delighted with my new MINI.

Jackie Whiteley, MINI Bradford

From walking in the door and meeting John to the final handover I was welcomed and treated with respect and honesty. John was both professional and friendly during the whole process. It was a pleasure; l would definitely recommend anybody thinking of purchasing a car to visit JCT600 at Rawdon.

Steve Goodsell, Priceright Rawdon

I am really happy with my new car and Sam Baldwin was really helpful, and I would recommend him to my friends and family. My experience with Mercedes-Benz of Sheffield has been great and I will be going there again 

Shakil Ramzan, Mercedes-Benz of Sheffield

Excellent service from everybody at Audi Grimsby. Dave Nicholls ensured we knew that nothing was too much trouble. We were treated well and kept informed throughout the process of buying our new car which, as promised is a dream to drive. I have already recommended Audi Grimsby to friends and work colleagues for an excellent friendly service. We will be back!

Sally Bringhurst, Audi Grimsby

We have just bought a Mercedes-Benz of York and we dealt with Simon. I have to say he was absolutely fantastic in every way and delivered 100%. There was no hard and sale pushy salesman just somebody who wanted to make sure you got what you wanted. I wouldn't hesitate to recommend or go back… I met with Glynn this morning who was also fabulous and truly wants your experience to be wonderful. Well done team you are a credit to Mercedes-Benz and JCT600.

Angela Coyne, Mercedes-Benz of York

Once again I received superb service from Luke Sheard with the advice and resolve of Paul Royston. Sincere thanks to two very professional gentlemen. We have been a customer for over eight years and have to say that JCT600 have taken customer sales and service to another level.

Mr. Alan Hayes, Volkswagen Sheffield

James at Mercedes Benz Harrogate was very helpful and the customer service provided was excellent. After receiving terrible service elsewhere, James was able to completely reassure me that I was making the right decision to leave the previous brand. He was very knowledgeable about the cars and answered any questions honestly. I went into the garage not expecting to afford a brand new car so I initially I looked at getting a used A-Class. But having provided the figure I was looking to spend, surprisingly a brand new Mercedes-Benz became an affordable option which I was thoroughly surprised at. Mercedes were also able to offer a good price for my part exchange vehicle. I am so happy with the car and it's brilliant to drive! I would absolutely recommend Mercedes-Benz Harrogate to my friends and family.

Emma Wilson, Mercedes-Benz of Harrogate

I just want to sing Tom Baldwin’s praises as yesterday I explained I wanted a car from Sheffield as I’m from Essex. I said I needed the car as soon as possible; he really went the extra mile to get the car all ready under awkward circumstances. An asset to your company. Well done Tom!

Fatih Yildirim, Mercedes-Benz of Sheffield

Great service, John was very helpful and professional. We will definitely use JCT600 again.

Gessica Pronesti, Priceright Rawdon

Mr Kevin Rhodes has been our adviser on all our Mercedes-Benz purchases (I now have four). He has always made our experience pleasurable throughout, we always get the car of our choice at the price we see fair. We’d like to say well done to Kevin, I have tried to compare him with other dealers and he has always been the best - JCT600 are lucky to have him. PS Now my wife tells me she's put your business card on face book - you are honoured!

Jeremy Sheard, Mercedes-Benz of Sheffield

Kasim was friendly, professional and was very patient with us whilst we deliberated over the MINI. All correspondence was issued efficiently and the turnaround in getting my new car was better than I'd anticipated. 

Sharon Huffen, MINI Bradford

We had a wonderful experience and were made to feel very valued. David was thoroughly professional at all times but also so friendly and reassuring.

Mr John Parker, Volkswagen Sheffield

I would like to say a massive thanks to Michael Chang for recently helping me purchase my new Polo! His customer service was absolutely outstanding and he couldn't have been any more helpful. He was very calm and patient and he made me feel at ease with what I thought would be a very stressful experience. It was quite the opposite and I am over the moon with my new car! Michael explained every detail I needed to know about purchasing my car and made me feel very comfortable because his knowledge was excellent! He is a true gentleman and a true credit to the company, I will most definitely be returning to him in the future. I would also like to mention the great customer service I received from Gwenda on my three visits to the dealership. She was very friendly, welcoming and always approachable she greeted me with a smile every time!

Stephanie Husarz, Volkswagen Bradford

I’ve had a great experience with David, very helpful, very efficient with all our queries with sorting our new family car out for us whilst making it stress free. I will be back when we need an even bigger one!

Kate Hickinson, Volkswagen Sheffield

Friendly and efficient service. Michael was really helpful, informative and couldn't do enough for us.

Karen Hazelden, Volkswagen Bradford

We’ve just purchased our new car from JCT600 Price Right Leeds. We travelled down to Leeds from County Durham and it was well worth the journey. We were introduced to Mike and received courtesy, respect and excellent service. We would have no hesitation in using JCT600 Leeds again and will be recommending to family and friends. The after sales courtesy made a very refreshing change. Many thanks from a very happy customer!

William Mark Marshall, Priceright Rawdon

had a great experience in audi hull, eroll was a great guy very helpful and informative. the turn around of the car was brilliant couldn't ask for more!

James Branford, Audi Hull

I had a great experience at Audi Hull; Eroll was a great guy very helpful and informative. The turnaround of the car was brilliant couldn't ask for more!

James Branford, Audi Hull

Mike Dean was a pleasure to deal with from start to finish! Genuine and full of integrity.

Martin Cockerham, Priceright Rawdon

I’ve had a fantastic buying experience from Rick Notey at BMW Bradford. I am a big fan of the BMW brand so it’s important the sales process and dealer experience lives up to my high expectations. Rick Notey was a delight to buy from. Putting the customer first, going the extra mile and ultimately making sure I was a happy and loyal (returning) customer. He was honest, open and knowledgeable and managed the buying experience from start to finish making sure I was 100% happy with my new car purchase. Hats off to Rick, JCT600 and the Business Manager Richard for delivering the best experience I have had when buying a new car. From the front desk to the Business Manager everyone was professional, polite and welcoming. Rick and BMW Bradford would be the first place I recommend to friends and family. Great work!

Ross Patmore, BMW Bradford

Great experience all around. Jake was very friendly and accommodating on the booking side of things. Paul O'Hara (the driver) was on time for pickup and drop-off, and was very pleasant.

William Dewsbury, SEAT Bradford

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