Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I picked up my car from Volkswagen Rotherham and could not be happier with the service I have received from everyone there especially my sales advisor Barry Lynch. The experience was excellent from the first time browsing to actually picking up my new Polo Beats, thank you to everyone at Volkswagen Rotherham you are all amazing, you’ve made a first time new car buyer very relaxed after what can only be described as abysmal service from other retailers. 10/10

Ryan Bagnall, Volkswagen Rotherham

The service has been first class especially as it has all been carried out over the phone, Imran has been very helpful friendly and courteous. I would definitely use JCT600 again!

Adrian Quick, Mazda Leeds

Excellent service from James Bell at Volkswagen Bradford. James was helpful and friendly whilst remaining informative and professional. He answered all of our questions and explained everything thoroughly. We were recommended to JCT600 by our son who had bought a car from them during the previous week and we would definitely recommend them. We have since received a chase up call from James to ensure everything is ok with the car and he offered any help we may need in the initial period. Thank you James.

Derek Best, Volkswagen Bradford

I was very impressed with the way that my enquiry was dealt with. The sales executive Matt was very professional throughout and I will deal with them again. I have already spoken to various people telling them to contact JCT600 when purchasing their next car.

Sammy lawson, Audi Sheffield

My whole experience with JCT600 has been an absolute pleasure; Tracy and I were greeted by Jack Wilson, very smart, enthusiastic young man and on first impressions seemed very knowledgeable about the vehicles he was selling. This immediately made us feel like we were in good hands. He chatted to us for a while about what we were looking for and took us to see a car which he thought would be perfect for us and off we went for a test drive. Jack was talking to us the whole time about the car and was interested in what we did on a personal level. This made us feel very comfortable with him right from the start. The car was great and we decided we would like it. We had seen other cars but due to the hard work and the “non-pushy” attitude Jack gave us, we decided this was the one. The rest was in Jacks hands. We had a meeting with Alex (who was also very professional and made us feel valued and comfortable throughout) and signed for the car. After picking the car up we had a very minor issue. It was sorted immediately. Even after buying the car we felt we were still being looked after. We have already recommended JCT600 to Friends and will continue to. Thank you Jack.

Adrian Parker, Audi Hull

I am very satisfied with the whole process. I was kept appropriately informed throughout; David was always diligent in answering any queries I had. I would certainly recommend the dealership to family and friends.

Mr Ian Hutchison, Volkswagen Sheffield

Daniel Boyes was extremely welcoming, helpful and patient getting us the right deal on the car we loved. Another great experience at Boston Audi. We will most definitely be returning when we change cars next time.

Donna Chuck, Audi Boston

I would like to say a massive thank you to James Templeton for being extremely helpful with both cars I've purchased from him. I know there is always small print and terms and conditions what can be confusing when getting a new car but all explained thoroughly we’re very grateful. I'm thrilled with my new polo, and I'm sure it will be just as good as my old one. James is always so polite and professional, offering as much help as possible. I was unsure whether or not to upgrade early or leave it a little bit longer James gave me options and the best advice to help me choose. Everyone at Volkswagen is excellent. I couldn't have asked for a better place to buy my car from and a better bunch of people to have dealt with. Very happy with the service I've received from start to finish. I would highly recommend James.

Lauren, Volkswagen Rotherham

Sales executive (Jonathan) drove a hard deal but knew his stuff and was a pleasure to deal with. I am delighted with the vehicle which was excellently presented. I hope the servicing (when required) is just as easy.

Malcolm Walsh, SEAT Menston

Excellent service from Tom Maude, nothing was too much trouble. I would return to JCT600 for all the help they gave me. Highly satisfied.

Mrs Pat Warwack, Peugeot Bradford

Excellent service felt very comfortable with Robin and especially Sophie. I would certainly recommend the service provided, very professional.

Diana Icke, Mercedes-Benz Chesterfield

Extremely satisfied.

Stuart L. Smith, Audi Hull

Well what can I say it's the second car in six weeks…the service was top class from the start through to colleting both cars. Nigel sorted the first B class, and Sophie sorted the New E class. Many thanks to the team, they provided a smiling and friendly service and went the extra mile. I will be back. 

David morris, Mercedes-Benz Chesterfield

Amazing experience and extremely satisfied with the customer service, thanks for selling the car to me Ben Hall. 

Luke Hart, Audi Lincoln

I was assisted by Ben Hall and he was fantastic; he gave me a great deal and was very kind and supportive, I will definitely deal with them again!

Teni Oyefeso, Audi Lincoln

Really pleased with the service at JCT 600 Mazda Leeds. Imran was extremely helpful and attentive throughout. It was without a doubt the most stress free experience I've had when purchasing a car. Everything was very organised and Imran kept me up to date with everything from start to finish which I really appreciated. I would 100% recommend!

Alex Bawn, Mazda Leeds

My experience of the Hull dealership was all pleasant and efficient, the main reason for this was the care I received from Dennis Tuffour, and I say care because his help was way above service.

L E Watson, Volkswagen Hull

Extremely satisfied with David Howley-Oates service. Thank you very much.

Mrs Dawn Martin-Siddall, Volkswagen Sheffield

I would like to thank Mr Matthew Weslh for his first class salesmanship; if it wasn’t for him I would not have been able to buy this Mercedes-Benz AMG from you. He guided me throughout. A big thank you again and I will recommend anyone to do business with you, I have also bought a Rolls-Royce silver seraph new in 2002 from JCT 600 Leodis Court with same experience.

Philip Gatt, Mercedes-Benz York

Steven Burt looked after me throughout the order of my Volkswagen through to the Delivery. He was always prompt in replying to any emails I sent him regarding the order and delivery of my car. Steven has a professional and positive attitude hence why I ordered my Volkswagen from JCT600 Bradford rather than other Volkswagen dealers. Overall with the help and advice that I received throughout this process I would rate my experience a 10/10.

Afzal Hussain, Volkswagen Bradford

I just want to thank Tom Weeden, Rowena and Steve Sweeting at Volkswagen York car and van department. I've just traded in both our work vans to get a new Volkswagen T6 and a used Volkswagen Polo. The service I received from both departments was excellent. The staff dealt with everything efficiently and I wouldn't hesitate in recommending this garage to my family and friends.

Karen, Volkswagen York

I'd like to compliment Jenny Boyd, Alex Wharton and Ashley Ryan at Vauxhall Castleford. Their friendliness, knowledge, thoroughness and willingness to help made the buying experience straightforward and pleasurable. Particularly Jenny, who went out of her way to ensure we were happy with everything and that things went smoothly. Although they are not my local dealer I would make a special effort to go back to them in future. Highly recommended!

Andrew Riley, Vauxhall Castleford

Joe was very professional and extremely helpful. I could not fault his service.

Daniel Hird, Peugeot Bradford

David Howley-Oates handled the purchase of our new family car with total professionalism and strived to help us feel happy and informed throughout the whole process. We will return for our next car and have no hesitation in recommending his services at Volkswagen Sheffield.

Mr Shaun Hanson, Volkswagen Sheffield

Danny Foster has been supremely professional from the first point of contact to the day of handover. His detailed knowledge of the product, enthusiasm and efficiency throughout has been first class. We are so thrilled with the product and cannot recommend Danny, Joe and JCT600 strongly enough.

John Wright, Mercedes-Benz Harrogate

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