Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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This is my first (big) car purchase and Wayne at Volkswagen Bradford made the process extremely easy and explained everything along the way, including matching offers made by rival garages! Overall, I am extremely satisfied with the purchase and look forward to the next few years driving the car!

Kyle Sugden, Volkswagen Bradford

Very pleasant experience buying my new Q3 at York Audi. Dan looked after us throughout the entire process and I was extremely satisfied with the whole experience.

Eve Burns, Audi York

Imran Khan has been absolutely fantastic when purchasing my new car. The entire Mazda team have been efficient, friendly and helpful. I would definitely recommend and buy a car from here again. Thank you JCT600!

Fiona, Mazda Leeds

I am very happy with Steven and David who made me feel like a valued customer even when I was making changes with finance. Thanks guys I would recommend in the future.

Mr Lee Benn, Volkswagen Sheffield

I've just bought a new Mercedes-Benz A-Class from Kevin Rhodes at Sheffield. I was particularly impressed with how quick the car was available and how helpful Kevin has been throughout the process and afterwards. I already have and will continue to recommend Mercedes-Benz of Sheffield to my friends and family!

Eleanor Cooper, Mercedes-Benz Sheffield

This is just a quick note to say how well Kevin Rhodes has looked after us. Even when we were changing our minds nothing was too much trouble, he made us feel that he had all the time in the world. Everything he promised was delivered; he made the buying process so easy and has even offered to change our number plates when the retention certificate is sorted. A true gentleman and professional. We will definitely be back when the time comes.

Michael Elvans, Mercedes-Benz Sheffield

Dave Howley-Oates looked after my purchase and gave me excellent person centred service. He went the extra mile to ensure I was kept fully informed and satisfied. Great experience, Many Thanks Chris Tann.

Mr Christopher Tann, Volkswagen Sheffield

Excellent service. I called in without an appointment and was seen promptly. The sales team were very accommodating. The team ensured part exchanging my old car and setting up a new contract went smoothly, and replied to any enquiries promptly.

Lara Turner, Volkswagen Wakefield

This was my first purchase from Mercedes-Benz of Sheffield. Sam Baldwin was a pleasure to deal with from start to finish; he answered all of the questions and queries I had. I would recommend this dealership to my family, friends and colleagues.

D.Davies, Mercedes-Benz Sheffield

I am very happy and satisfied with the service I have received from Scott and all workers at SEAT Bradford. Thank you so much, I definitely will be calling back and I will advise family and friends to visit SEAT Bradford. Thank you.

Haleema Ashraf, SEAT Bradford

Seamless from start to finish, brilliant experience and every touch point was both professional and courteous. Thank you.

Rob Murray, Audi Hull

I've been to Hull Volkswagen to buy an approved used Volkswagen and the experience has been great. The Sales Executive was very helpful from test drive to the paperwork and explanation. I'm very pleased with all process and in the future I will get in touch with them when buying my next vehicle.

Nuno Antunes, Volkswagen Hull

Fantastic service from Charlotte Easton at Mercedes-Benz of Sheffield. Charlotte was very knowledgeable and helpful. Nothing was too much trouble for her. I am really impressed with service I received, and would definitely recommend her.

Ellenor Brooks, Mercedes-Benz Sheffield

Yet again, another fantastic experience at JCT600 Peugeot Bradford. I returned for the eighth time, the service and staff are all very helpful. From the moment you walk in the door all the team are happy to help. The deal I received was perfect and exactly within my budget. Thank you, I will return again in two years when I swap my car. I would recommend the dealership.

Lisa King, Peugeot Bradford

Jordan Black was extremely helpful and made the whole process an absolute breeze. He was not pushy and answered all my questions. I can see my-self buying another car from him. He is an absolute asset to the Mercedes-Benz brand and JCT600. Impeccable service.

Sanj, Mercedes-Benz Sheffield

Excellent service from the three sales executives that I dealt with. Very friendly, courteous and good banter. I am very happy and impressed.

FPA Barber, Audi York

I have recently purchased another Mercedes-Benz C-Class estate from JCT600 Harrogate and cannot fault the experience and service, being a return customer says it all. Roman Wowczyna the Sales Executive who I have now dealt with on both occasions is very customer focused, knowledgeable, friendly, approachable and nothing is too much trouble, he is a credit to the company. It is also good to go back to a dealership and deal with a familiar and friendly face. The Sales Manager Joe Knowlson, was again excellent, was on the ball, friendly, approachable and knowledgeable he was a pleasure to deal with again a credit to the company. I can honestly say that my whole experience with Mercedes-Benz of Harrogate was again first class and I would have no hesitation in recommending them.

Terry Nicholson, Mercedes-Benz Harrogate

Excellent service and support from Simon Dixon after an initial problem with other parties. Simon's assistance and enthusiasm reminded me of why I returned to Audi having moved away for a short period. Sincere thanks to Simon for his professionalism and excellent support.

Tim Atkinson, Audi Hull

Just a quick email to say how pleased I was this morning with the service received from Hannah Spencer and the rest of the service team. The work was done on time and the car looked immaculate when I picked it up. It felt like I was getting a new car (I wish) and I will be back when it does become time for a change. Keep up the excellent work. Happy New Year, Alan Taylor.

Alan Taylor, Audi York

Very helpful from the very first visit. On the second visit I placed the order and felt very comfortable and under no pressure. The car was delivered as promised and I am very happy with the experience.

Frank Hartley, Volkswagen Rotherham

The experience I have had at JCT600 SEAT is unbelievable and I would recommend to family and friends. Thank you very much Steve I definitely will do business with you again. Many thanks and a happy New Year from Abdul data and family.

Mrs S Data, SEAT Bradford

I was extremely satisfied with the service I received from Thomas Hall and the team at Lincoln Audi. They made the process extremely enjoyable and professional, the way it should be when dealing with a brand like Audi. This is my third Audi from this dealership and I'm already looking forward to my fourth!

David Fowler, Audi Lincoln

Whilst visiting the Bradford site yesterday I found the service delivered by Asif Bahdir very pleasing. He went out of his way to ensure that a small problem with my car was dealt with correctly and efficiently, which has ensured me that I can trust JCT600. Thank you.

Malcolm Chubb, Peugeot Bradford

Overall it has been a great experience with JCT600 SEAT. The members of the team there are all really nice and friendly, in particular Steven who was dealing with me. I thought he was very friendly, wonderful and a fantastic human being. I wish him all the best.

R Bibi, SEAT Bradford

This is my third Mazda from JCT600 and I would like to thank Tim and the rest of the staff for their excellent service. The unveiling of the car in the showroom and flowers for my wife was a very nice touch. I would recommend JCT600 Mazda to anyone wishing to buy a new car, 10 out of 10.

Robert Stuart Forbes, Mazda Leeds

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