Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Brilliant service provided, everybody involved was very helpful and informative, never pushy and fully understood our needs. I would recommend to others, the aftercare is also great.

Kim Battye, Volkswagen Sheffield

Dan Parker made our purchase very pleasurable. We would be more than happy to recommend the JCT600 to our friends. This is the fourth Mercedes-Benz car we have purchased and we have always been pleased with your service. Thank you.

Leslie Allen, Mercedes-Benz Chesterfield

Very fast and efficient service. I came in with clear ideas of what I was looking for and Scott made sure I got it. He made sure that I knew about other options but did so efficiently so we reached an end point quickly. Courteous and professional throughout, as well as having a friendly manner, so I am very pleased.

Mark Bass, Volkswagen Sheffield

At the end of January this year, I took delivery of my A6 Allroad which I bought from Rich Young at your dealership. The whole buying and trade in process was really simple and Rich kept me informed throughout. I haven't dealt with the Grimsby branch before but I have had many new Audi cars over the years. This was by far the easiest and best experience of all. Rather than being sold a car, I feel I have made a friend.

Nigel Metcalfe, Audi Grimsby

Jamie Anderson was our sales person and from start to finish we could not fault his customer service delivery, he went above and beyond our expectations.

Richard Mfinanga, Audi Grimsby

Great service from the polite staff, they all did everything they said they would do with the vehicle, I am very happy with my purchase.

Angela Halliday, PriceRight Rawdon

I received the highest possible help and advice from Chris Hall of Audi Hull regarding my purchase of Audi A1.4 Black edition. Chris provided excellent information on all aspects of the car and excelled in answering my questions. I was talking with another couple of car dealerships in Scotland, but the exceptional service and support from Chris was the major reason for me purchasing the car from Hull Audi. He was very knowledgeable about the car which helped greatly on the test drive. This was my best experience of purchasing a new car in a period of 30 years due to Chris. After I got the car I had difficulties with the sat nav and Chris made me a short personal video to explain how it worked. I thought this was exceptional customer support. In summary Chris Hall provided exceptional customer care and went the extra mile to provide all of the information necessary to understand the workings of the car. I think Chris is a real asset to JCT600 and a fine ambassador for the company. He succeeds in providing the excellent company care which the company is known for. Professor Hugh Scullion.

Professor Hugh Scullion, Audi Hull

Wonderful salesman who clearly understood my needs and sold me a great car, thank you Jonny.

Jack Taylor, Volkswagen York

Great service from JCT600 when buying by Volkswagen Van, and in particular from the sales representative Richard Newlove. I had to get a train from Glasgow so the prompt pick up from Hull train station from JCT600 was very much appreciated. Really friendly branch, a nice atmosphere, great customer service and a very organised team made the whole buying process thoroughly enjoyable.

Terry Stubbs, Volkswagen Hull

Great Service by David Wells and everyone at Audi Grimsby. Great car and will recommend to others too. Thanks.

Alex Rossis, Audi Grimsby

I was very pleased with the service I received from the moment I walked in through to the moment of the car reveal. Clare Wainwright was very friendly, professional and not in any way pushy. I would definitely recommend this team to others.

Andrew Jones, Mercedes-Benz Harrogate

I dealt with Joe Hollings whilst away on holiday as I found a car I really liked. Joe kept me informed of the progress with the deal and applied a small discount. He sent photos and updated me with progress towards delivery. I have to say I am extremely impressed (from a person who finds it hard to be impressed). Joe Hollings made the whole process so easy and efficient.

Mr S Bhalla, Peugeot Bradford

Once again we went to get our car from Vauxhall and Linda Tordoff was brilliant as always. She is always there to help and is only a call away if we have any problems. Linda is fantastic representative for JCT600 Vauxhall keep up the good work.

Mrs Lyn Townend, Vauxhall Bradford

Unfortunately I did not buy the car we looked at on this occasion but I wanted to record the fact that it was a change in circumstance that caused that decision and not the service I received from Mercedes-Benz of Chesterfield, and in particular Alan Hayes. Alan was great to deal with, very professional and worked really hard to look after us - I'm only sorry that we couldn't follow it through for him. I'll be back at some point and will ask for Alan as he was a credit to the dealership. Thanks.

Andy Foster, Mercedes-Benz Chesterfield

Richard Peel provided brilliant customer service and answered any questions right away. The video of the car was very useful from a buyer’s point of view. I was dealt with in the best possible manner and I would advise this garage to other car buyers.

Nathan Jones, PriceRight Rawdon

I am very pleased with the service by Adam Blades, friendly and helpful. 5 star service.

Yasmin Darling, PriceRight Rawdon

I would just like to say a big thank you to everyone that helped me get my car! Especially Ben Millen and Mark. They were great and made things very easy for me and kept me updated with everything. I love the videos I got of my car which is really good and everyone who I've spoken to about my experience says that they want that same experience too. I have bought a few cars so far in my driving life and this has been the best experience of them all. I can't thank and recommend you all enough. I drove just over 100 miles to get my car and wasn't disappointed at all. Even the weather stayed dry till after I drove away. Everything was perfect, couldn't fault a thing!

Carly, Volkswagen Bradford

I am extremely satisfied with the way that Joe Hollings dealt with my car purchase. Based on this, I would travel to JCT600 Bradford from Nottingham if and when I consider another purchase.

Mr J Lord, Peugeot Bradford

Efficient and friendly service in a professional environment. I will recommend David to anyone looking at buying a new car.

Miss Angela Ruddy, Volkswagen Sheffield

I have just had the best experience buying a car, after seeing the car we were wanted on the Harrogate website we rang up and spoke to Luke. As we were 130 miles away, we did not want to visit if the car was not exactly right for us. Luke was not only very helpful, informative and patient but made the whole buying experience pleasant, simple and put us at our ease from the beginning.

Janice Barnes, Mercedes-Benz Harrogate

This was the first service on my Volkswagen Commercial Vehicle. The service was carried out on a date to suite me and at a time to my satisfaction. I would recommend JCT600 Rotherham to my friends for great service.

Keith Thomas, Volkswagen Rotherham

I am extremely pleased with the service I have received whilst buying my first car, Joe Hollings made the experience very welcoming and enjoyable. I would 100% recommend this dealership to friends and family.

Jordan Woffinden, Peugeot Bradford

The experience I have received today has been outstanding from start to finish. The level of customer service provided by William has been like none I have seen before. I have been made to feel welcome and that I was buying my dream car from the right person. I will without any shadow of doubt be coming to see William again when my wife wants her new car.

Jamie Holdsworth, Volkswagen Bradford

We were highly delighted with our salesman David Howley-Oates. He was very courteous and very informative with all the questions we asked. David is a very well-mannered person and I would not hesitate to contact him again with any future requirements.

Mrs Honor Pidcock, Volkswagen Sheffield

Great deal on a beautiful car along with great friendly service.

David Ellson, PriceRight Rawdon

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