Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The sales executive Andy made me feel welcome and comfortable from the moment I entered the showroom. He made sure that he explained everything thoroughly, provided me with alternative options and went out of his way to get me the best deal possible. At no time did I feel as though he was forcing the sale on me, but just that he wanted to make sure I got the deal that was right for me and that I could afford. I felt as though I was treated as more of a friend rather than just another sale.

Jessica, Peugeot Bradford

My first time purchasing a car from JCT600 Volkswagen Bradford The experience was great; the sales executive was very informative. I liked the collected my car and receiving a video message with my car undercover in the showroom. The free gift was fabulous too. I would definitely recommend them.

Sophi Mawson, Volkswagen Bradford

I have recently purchased a 'pre-owned' X3 from your Bradford dealership, with the assistance of Tony Mitchell, BMW Sales Executive. Tony fits that small niche I seek in salespeople which is almost totally absent in the modern World. He is not pushy, nor is he lazy. He possesses the ability to provide a seamless transaction for someone whom quite often plays the 'difficult' customer. He is a great asset to your business. Oh, and the car is great too - it puts a smile on my face!

John Knaggs, BMW Bradford

Normally when you go to look round a car showroom you find a sales person jumps straight down your neck, trying to sell you whatever you don't want, but they convince you it’s what you need. That's what I've experienced anyway; I went to a few places before I found SEAT in Bradford. I booked a test drive online and was due to see Tom, who I later met and found to be a lovely chap. On the day I arrived, I was met by Chris, who on first impressions was a really lovely guy. I later found him to be an absolute delight. He put up with my girlfriends terrible humour and seemed really interested in what I wanted. I would actually go as far to say he actually bent over backwards to get me my dream car and make it possible. Akeel the manager was also wonderful, he's one of them people who you meet and instantly find a calming soul. I can understand why he's the manager. I just want to say thank you and that I would wholeheartedly recommend SEAT Bradford and in particular Chris, he's an absolute star and if I hadn't of met him I may have actually lost faith in car showrooms and the sales people. Thank you so, so much. I love my car and thank you for everyone's efforts in make this possible!

Hannah Brady, SEAT Bradford

Fabulous service received by James bell, he contacted me throughout the whole experience and let me know what was going on at every stage. He was very friendly and helpful throughout (which is very hard to find these days). Thanks again James for your service, you are a credit to your team at Volkswagen Bradford!

Deana Dickinson, Volkswagen Bradford

I purchased a used Volkswagen Golf from JCT600 Bradford on the 14th of January 2017. The sales executive was Craig Merifield. He was extremely helpful and friendly and we would rate him a 10/10 for our experience and the negotiation.

Mrs Pauline Coggill, Volkswagen Bradford

I have only good things to say about my experience of buying my car from PriceRight. The sales representative I dealt with Geoff Baird has been a much appreciated ally when it came to purchasing my car. Not once did I feel like he was a sales executive,  instead I felt that he was there to help me with my purchase, he understood my wants and needs whilst advising me accordingly. Geoff was always available to guide me through the process and went above and beyond what I would expect; this must come with many thanks. I received the same friendly, non-pushy and relaxed approach from other members of staff when I visited the showroom subsequently. I will from my experience, hope to deal with JCT600 in the future.

Gavin Ackroyd, Priceright Rawdon

We have just collected our third Volkswagen Golf from Craig Merifield, and the service just gets better and better.

Mr & Mrs Coggill, Volkswagen Bradford

After visiting Audi York and explaining to Martin Briggs which car we wanted he gave great advice on which model to choose. He acted efficiently and delivered great service. The car was ready and to the highest standard when we collected it. Martin delivered outstanding service and has since given us a courtesy call to see how everything is. Thanks again.

Gary Morgan, Audi York

So thrilled with the service I received from JCT600 Volkswagen York when I recently purchased my first Volkswagen Polo. The Sales Executive that I met and dealt with was Sean McCarthy and I particularly want to put on record just how impressed I was with the care and consideration given to me by Sean. It was clear that he was a real 'people person' and completely understood just how important building a strong relationship with me, as the customer was. Buying a car was quite daunting for me but Sean ensured that all my questions were answered clearly. Although I had been looking at cars throughout the day I wasn't going to rush into buying, but the positive experience that I had from JCT600 York and, in particular Sean, resulted in me buying my car that evening. I will hopefully continue to be impressed by the service received from Volkswagen York in the future.

Fairlie Ryan, Volkswagen York

Fantastic service and help from Scott here at JCT600 SEAT. He has been very patient, extremely helpful and accommodating - as I work nights making contact a bit tricky. I cannot thank and recommend both Scott and JCT600 SEAT enough!

Daniel Dunn, SEAT Bradford

I purchased a used Audi and the sales executive Matt Bignell was very knowledgeable and provided a first class service from start to finish.

Tony Cattermole, Audi Sheffield

Wonderful experience. Great service from the outset by Scott. He really understood my needs and concerns and ensured me that the car I bought was just right for me. I loved the video messages, they are a great touch. The test drive was super; plenty of time in the car and nothing was ever too much trouble. On collection I was made to feel important and valued. I will recommend JCT600 to everyone as a result. Many thanks indeed.

Kcarrie Valentine, Volkswagen Newark

We visited the JCT600 Lotus showroom today to pick up our BMW325 that we’ve purchased. We would like to thank Jim Hart for his professionalism and attention to detail in dealing with the purchase of our new car. He explained everything thoroughly and the service was second to none. All the staff were very friendly and helpful; the transaction was made easy due to their efficiency. The car was handed to us in immaculate condition. We would highly recommend JCT600 and we would certainly use this dealership again.

James Wood, Lotus Leeds

It is the second car in six months that I have purchased from Audi Doncaster, the customer service is fantastic. Josh Lomas is the reason I returned to Doncaster, he is only a young sales executive but what a nice person and a credit to your sales team.

Alan Lambeth, Audi Doncaster

I have just purchased a Used Mercedes-Benz A-Class 180 AMG Sport from Vauxhall Castleford; My Sales Executive was Gary Walshaw. From start to finish Gary has been lovely to deal with and a breath of fresh air with regards to his sales technique. He came across very friendly and polite, at no point did I feel "pressurised" as I have been in other Dealers! This was the main reason I bought the car from him. There was no messing about, he was Honest, open and trust worthy which I don't come across often in the world of Sales especially car sales! Thank You Gary!

Samantha Stanhope, Vauxhall Castleford

Excellent service and attention from Steve. He not only took me for a test drive almost immediately even though they were just about to close, but also made time for me to go out again the following morning so I could try it on the motorway. Nothing was too much trouble (and believe me I really appreciated the refreshments). I am very happy with the experience. I felt it was important for them to see me in the right car and that it wasn’t just to make a sale. Thanks!

Manda Denny, Kia Castleford

Steve Thompson looked after us from the beginning. He delivered first class service from start to finish. Thank you Steve and JCT600 Volkswagen Bradford.

Alan Hird, Volkswagen Bradford

Dave was absolutely fantastic in all the help and support I received before, during and after the handover of my new car. I would not hesitate to recommend him to all of my friends and family, and have already done so! He always makes me feel at home and welcome and this kind of service is hard to find. Thank you very much Dave!

Miss Hannah Bagshaw, Volkswagen Sheffield

Steve was brilliant throughout the whole process of buying the new car. We are very happy with the service and would recommend to others.

Laura Gott, Volkswagen Bradford

Excellent service by a very professional team.

Costas Vasiliou, Mercedes-Benz Sheffield

I am very pleased with the service from this dealership. David Howley Oates is excellent at his job and I will be coming back in three years to renew. I cannot fault the service and have had an excellent experience. I would recommend to friends and family.

Mr Robert Hollister, Volkswagen Sheffield

Excellent service when buying our car.

Sally Osgerby, Volkswagen Hull

From start to finish we couldn’t have wished for a better experience buying the Fiat 500. Tom made us feel so at ease and answered all our questions with a smile. It has been a pleasure doing business with JCT600 Peugeot Bradford and I wouldn’t hesitate in recommending them to anybody.

Derek Tranter, Peugeot Bradford

I have just purchased a Passat Alltrack from JCT600 Volkswagen Bradford. My purchase was managed by Benjamin Millen who acted in very professional and friendly manner, from the first contact on the telephone all the way through to when I drove the car away from the garage. I received regular updates on the progress of the sale and as a customer I felt well looked after. My impression of JCT600 was of a well-run company with enthusiastic, professional staff.

James Ross Anderson, Volkswagen Bradford

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