Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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This is now my sixth car from Roger over 18 years! Not only a Volkswagen, but an automatic this time. Fantastic service as always and I love my new found automatic. In my opinion Roger is the best Motability guy in Hull and probably the world!

David Upfield, Volkswagen Hull

I have had excellent customer service from Vauxhall Bradford - Lupton Brooks. He was extremely helpful and very professional. Very pleased customer.

Clare Howarth, Vauxhall Bradford

I am really happy with the customer care I have received. The whole car buying journey is normally stressful. Dan Parker has been with me since my first visit to Mercedes-Benz of Chesterfield. Dan has made everything simple and effortless. I am really happy with the customer service I have received by Dan. He is a top sales executive, thanks you.

Christian, Mercedes-Benz Chesterfield

The experience when purchasing my car from your dealership in Harrogate was excellent. James Hollingworth was the Sales Person who helped me with the purchase, he was friendly and welcoming. He explained the controls clearly and I thoroughly enjoyed the Test Drive. He was attentive and made the buying process smooth-running, a very pleased customer.

Mrs Anne Hodgson, Mercedes-Benz Harrogate

From start to finish the process of buying my new Volkswagen Polo was easy, fun and friendly. Barry Lynch, the sales executive, couldn't have been more helpful answering all my questions in a clear and concise way. All the staff I came in to contact with were friendly and helpful. Thanks for making the collection of my shiny new car such a special one!

Claire Timms, Volkswagen Rotherham

Great service from Tom, Stuart and Kirsty at SEAT Sheffield. Fantastic experience, I would highly recommend.

Jack Hargreaves, SEAT Sheffield

I purchased a car from JCT600 Vauxhall and the help I received from Lupton Brooks when choosing my car was brilliant. He eased me through the process from start to finish and answered any questions I had perfectly. I look forward to dealing with Lupton again in the future. Top service throughout.

Chris, Vauxhall Bradford

Superior Customer Service from a very friendly, highly professional team. Marc Bank's customer service is second to none! This is my second car from Marc and I wouldn't go anywhere else, a pleasure to do business with.

David Griffiths, Volkswagen Hull

I was pleased with the staff especially Glenn Saxton when arranging my Golf purchase. I could not have been looked after any better anywhere else. Thanks again I am still delighted with my new car.

Mr J B Ramsden, Volkswagen Wakefield

We would like to thank Phil Dewing for his excellent service. This is the third car he has helped us with and nothing is ever too much trouble. Our latest car had to be ordered and we've had to wait just over 3 months, every couple of weeks Phil has rang us just to keep us informed about the delivery and to surprise us when it arrived a week earlier than expected. We would say thank you to all at JCT600 Castleford.

Mr Mrs Goodall, Vauxhall Castleford

My experience at Volkswagen Hull was great, although I haven't decided to purchase a car at this moment in time; the sales executive that helped me, by the name of Marc banks was an excellent host. Marc explained everything in great detail and made my experience very comfortable and straight forward. Cheers, Paul.

Paul, Volkswagen Hull

The service I received from Marc was exemplary; he kept me up to date throughout the process which was amazingly quick from first view to driving away happy in my new polo. 10/10.

Sally Kynman, Volkswagen Hull

What can I say; the service from Chris Thorpe was second to none. I bought a car from JCT600 Bradford three years ago and the service I received then was so good that I came back to buy another car. Chris has been so helpful from start to finish and got me into the car I really wanted at a price I could afford. I would and have recommended Chris to anyone who wants to buy a new car. My son Jordan Lee was so impressed with Chris he ended up buying a car from him as well, and, my husband has also phoned Chris regarding a new car. I will be back again in four years to change my car, I wouldn't go anywhere else. Well done to Chris and the team, a massive thank you all. I love my car to bits!

Bridget Lee, Vauxhall Bradford

We have been using Price Right Rawdon for many years now, every time we call into the showroom or even when we ring up, we are always greeted by a happy and helpful team. Our experience is always 110%, the young man who normally helps us has moved to another showroom, meaning we were dealt with by a pleasant man called Richard, he was very good and we would like to thank him for everything that he did for us. Well, what can I say about Joe; he is an amazing young man who is always there to help and go that extra mile. He is great member of your company; me and my husband would like to thank him for everything he has done for us over the years.

Sarah craven, Priceright Rawdon

Great experience buying a car. The customer service was excellent with lots of little extras which really made my experience a special one.

Gillian Proctor, Volkswagen Bradford

I am totally happy with service received from all concerned, especially Dan. I would highly recommend.

Rod Murray, Mercedes-Benz Chesterfield

I bought my first car from Joe. He was very helpful and explained all the details of ‘Just Add Fuel’. I was happy with the overall handling of the process which has been quick. Joe was friendly and happy to help in any way that he could. I would recommend JCT600 to others.

Samantha Scott, Peugeot Bradford

Joe was excellent when dealing with us, his manner and demeanour were very friendly and realistic. He should go far in the business! 

Martin Ragg, Peugeot Bradford

The whole experience was fantastic and everything was explained at each stage. This is the fourth Audi that I have purchased and it will not be the last. The staff are above reproach and willing to do everything in their power to provide a great service. 

Philip Shearman, Audi Grimsby

Got my new car (SEAT Ibiza) through Steve Dobson, it’s been brilliant from start to finish. I never felt any pressure to buy a car and Steve kept me informed right up to me collecting my Ibiza. 10/10.

Liam Foster, SEAT Menston - New

From the moment we walked into the MINI dealership, we were greeted by Aaron. From start to finish the service was exceptional. It was a real enjoyment, everything was covered with total professionalism throughout - will highly recommend. We felt Aaron went above and beyond for us.

David Fogg, MINI Bradford

Mr Stephen Thompson. I dealt with Steve when I bought my first Volkswagen Polo and found him most helpful and professional so turned to him when I wanted to buy another one. I had specific requirements which he perfectly understood and found exactly what I wanted. He has been unfailingly polite, friendly and helpful at all times. He realised I would not want to pick up the car on an icy day so phoned early to assure me there was no problem with delaying the collection. I like dealing with him as he has the right combination of good manners and professionalism.

Mrs Sheila Amodia, Volkswagen Bradford

My experience with JCT600 in Bradford was excellent. Lupton Brooks the sales executive was so helpful; he made me feel at ease with the purchase of my vehicle. I could not have asked for any better service. Excellent.

Alan Bretton, Vauxhall Bradford

Just like to say a massive thank you to Andy Abbott for my experience from start to finish. The videos are a nice touch makes it personal thank you.

Gary, Volkswagen Rotherham

As returning customers of Audi Sheffield we knew that we would receive excellent service but, we would like to thank Kebba Sanneh for his help with obtaining and purchasing our new Audi A3 Quattro. The car was actually at York so had to be brought down to Sheffield. There were a few problems getting this sorted but Kebba kept plugging away and kept us updated all the way. We never felt pushed for time when sorting out the paperwork and on the test drive. It was nice to be able to take our time with the decision. Kebba’s help and his professionalism was much appreciated and the day after picking up our new car, he called (on his day off) to make sure that we were happy with it. Our experience of Sheffield Audi was good previously but even better this time. We would definitely recommend JCT600 Audi Sheffield and especially Kebba Sanneh to all our friends and family. We’ll definitely be back.

Josie & Steven Smith, Audi Sheffield

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