Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I have had an excellent experience from start to finish; the process has been painless and hassle-free! Many thanks hopefully see you again in a few years!

Mrs Suzanne Cross, Volkswagen Sheffield

Having purchased my Polo Blue GT l would like to express how happy I have been with the way in which the transaction went through. I received very good service from Oliver Lynham which I can't find fault in at all, thank you very much. I would not hesitate to recommend Rotherham JCT600 to anybody l know.

Alison Parker, Volkswagen Rotherham

Great customer service, always able to answer any questions I had and gave me a fantastic deal!

Rhys Davies, SEAT Menston

I took delivery of my new car last week. The process, from start to finish, was a pleasure. When I first came to look at the car it was one of three possible makes that I was considering but wasn’t really my first preference. However, my visit to this dealership changed my views. Every member of staff we encountered was courteous, welcoming and knowledgeable. The Audi went from bottom of my list to the top. A test drive confirmed that this was the car for me. I was impressed by the gender balance of the staff, and their very smart appearance. I would particularly want to commend Izzy Spark who was personable, well informed and a great communicator, and James Radcliffe who steered me through the financial paperwork with great humour and tact. I appreciated the efforts made by Audi and this dealership to keep me informed of the car's progress, and I'm delighted with my purchase!

Carole Cutland, Audi York

I have just purchased an Audi A3 from Simon Dixon at Hull Audi. As a very happy owner of an A3 for 10 years, I was considering either the new Q2 or another A3. Simon arranged test drives in both models and he guided me into making the most appropriate choice for me and I am now the proud owner of an A3 sportback which I am delighted with. The whole process was handled very professionally by Simon and he gave me all the time I needed to make such a major decision. On the day of handover everything was expertly organised and it was made an exciting and very happy occasion for me. Thank you Simon!

Helen Smith, Audi Hull

Yet again another great experience from JCT600 and that’s why I keep coming back!

Michael Pollard, Mazda Leeds

I would like to thank Sean McCarthy for helping me when I recently purchased my Volkswagen Golf. Sean looked after me from the very beginning. He gave a first class service from start to finish being very competent and professional. I would highly recommend him to anyone.

Geraldine Sherwood, Volkswagen York

My wife and I are extremely satisfied with the high level of professionalism and respect received from Dave Nichols and Grimsby Audi for the whole buying experience.

Andy Anderson, Audi Grimsby

Joe Robinson from Vauxhall Bradford was absolutely fantastic from start to finish. Joe made the whole experience painless, talking me through every stage of the process; he was extremely professional, efficient and on the day of picking up my new car made me feel so special. Thank you Joe you were fabulous.

Caroline Connolley, Vauxhall Bradford

May I just say a big thank you to the first class staff at Audi Sheffield, nothing was too much trouble and I will certainly look forward to buying again from here in the near future.

Mr R Williams, Audi Sheffield

We have just purchased our first Volkswagen and cannot complain about any of the procedures that we went through. The Salesman, Barry Lynch was exceptional. I would certainly recommend anybody without hesitation to visit Volkswagen Rotherham. We are both extremely satisfied with our new car and the service, advice etc. received from each department.

Renate Widdowson, Volkswagen Rotherham

Impressive knowledge and extreme care from the beginning of the purchase process though to the completion. I received everything needed for a smooth transaction and Mr Dan Parker ensured that I was aware of every detail. A very pleasant experience.

Mehmet Bayram, Mercedes-Benz Chesterfield

We took delivery of our new Volkswagen Polo yesterday and are delighted with our choice of colour. Josh Bulheller, our Sales Executive, may have been made aware that our last three models had been White was instrumental in helping us to settle on Nimbus Grey! Josh kept us informed of the progress throughout and we enjoyed the relaxed and un-rushed presentation of the car yesterday morning. The experience with JCT600 has been faultless, thank you.

John Banks, Volkswagen Sheffield

I received great customer service from Lupton Brooks at JCT600 Vauxhall Bradford. Lupton was friendly, polite and helpful, I would definitely recommend!

Kelly, Vauxhall Bradford

Although on this occasion I did not buy a car, the service I received from Audi Sheffield and in particular Simon, was of the highest standard. Based on this service I would recommend them to anyone wishing to purchase an Audi. 10/10.

Daniel Cronin, Audi Sheffield

I have purchased from Mercedes-Benz of Sheffield twice now and on both occasions the buying process has been painless. The sales executive, Liam Hudson, was very efficient and answered all questions promptly whilst explaining everything clearly. I would definitely recommend both the dealership and the dealer.

Judith Towell, Mercedes-Benz Sheffield

I bought my white Audi Q7 from Audi Hull last month and was dealt with by Michael James who was amazing. Michael was such a pleasure to liaise with on the purchase of my new car. Mike is amazingly honest and knowledgeable; I would recommend anybody looking to purchase their new vehicle from Audi Hull to deal with Michael James. The showroom was beautiful and very well presented, the car is spot on and I’m delighted with my purchase. Keep up the hard work and I look forward to purchasing my next vehicle from Audi Hull. Regards Jay.

Jay Subhani, Audi Hull

Kevin Rhodes looked after me from day one and was absolutely first class in explaining everything step by step right through to the final hand over of my Mercedes-Benz.

Kevin Marsden, Mercedes-Benz Sheffield

We love our new car and Jordan was a great salesman. He was incredibly helpful and professional all the way through the process.

Katie Smith, Mercedes-Benz Sheffield

Excellent and efficient service from the order through to the delivery by Aaron and the team – I am loving my MINI Cooper S. I highly recommend this dealership.

Janet Stocks, MINI Bradford

Excellent service by Ashley today when collecting my new GTD...Thank you!

Anjam Ali, Volkswagen Bradford

Buying my car from Jo Dobson at JCT600 has been an absolute pleasure. Jo's service has been excellent from start to finish and I would highly recommend both Jo and the dealership. The car is also fantastic!

Andrew Kilby, Mercedes-Benz Harrogate

Very friendly staff that did everything they possibly could to help us with our purchase. I would recommend to all and I will be a returning customer.

Zoe Ward, Vauxhall Castleford

Buying a car has never really been a good experience for me. My general consensus is that Richard has restored my faith in car sales people. He has been professional, courteous, polite and welcoming. I did get my end result. Thank you Richard!

Louise Williams, PriceRight Rawdon

Wonderful experience from start to finish. Nothing ever seemed too much effort. Five star rating!

Mr Mark Roebuck, Volkswagen Sheffield

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