Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Absolutely no complaints about the service received with regards to the purchase of my vehicle. All of the staff were very helpful throughout.

Richard Fretwell, PriceRight Rawdon

I have just taken delivery of my new car and would like to say how well everything went with my purchase. Dominic Richardson was absolutely first class and a true professional. Last but not least I am very delighted with the car.

Richard Hughes, Mercedes-Benz Harrogate

The service here was excellent! I emailed through motors and had a quick reply from Zee. He was really helpful, sent me a walk around video of the car straight away and answered my queries in the video. I was really happy with the service so secured the car to go visit it the next day. Again, on the day the service from Zee was excellent, he was really helpful, covered everything I needed to know and more. He was also great with my family as I was expecting my younger sister to get bored part way through but he kept her engaged also. He made us all feel very welcome and relaxed being there. As a result I ended up purchasing the car which I'm really happy with, I had a follow up call to see how I was getting on and if I had any concerns which was really nice. Overall I couldn't rate the service from Zee any higher and all of the perks I received buying from JCT600, I will be recommending and returning.

Madison, Volkswagen Hull

Excellent service and no sales pressure. All aspects were explained very well explained and I would definitely recommend JCT600 for a quality service. Thank you.

Shirley Harrison, PriceRight Rawdon

My experience at JCT600 has been a very positive one; Steve has been fantastic and has explained everything to me in detail. Steve is very kind and helpful.

Susan Szepler, SEAT Bradford

David Howley-Oates was excellent, very informative and he answered all my questions. I will definitely recommend this dealership.

Miss Gail Sanderson, Volkswagen Sheffield

We bought a car today at JCT600 and I have to say Joe Hollings made the whole experience most agreeable. He was very organised and kept us up to date at along the whole way. I particularly like the prompt contact from my original enquiry.

Mr G Jones, Peugeot Bradford

The service from Richard Peel has been first class, he was very helpful on our first visit, without being pushy and he kindly allowed us to test drive two vehicles. He spoke about the benefits of both cars but his advice was impartial and not biased. He explained about finance options, product offers and was very fair. On his recommendation we have taken out all four products at a fair price. He has explained the paperwork clearly and has explained the controls in the car to our satisfaction. For what is sometimes a stressful experience, we feel entirely satisfied with the service we have received and we don't expect any problems with the vehicle because of the JCT600 promises and pledges. All in all Richard has provided a first class service. 

Keith Nunns, PriceRight Rawdon

I just collected my new Touran this morning from Jen who was amazing! Jen is a brilliant sales person who guided me through everything expertly. Thank you to all of the staff at Volkswagen Wakefield for making my new car experience one I'll remember forever.

Philip Spencer, Volkswagen Wakefield

Fantastic professional service provided by David Howley-Oates who has looked after every detail involved with my new car purchase.

Mrs Ruth Gunay, Volkswagen Sheffield

Steve provided me with excellent service - he managed to source the exact car I was looking for and kept me updated at all times. Highly recommended.

Emma Gawn, Audi Hull

This was the second time I have bought a car from Tony Mitchell and once again the service was excellent. I asked for several options on several vehicles and nothing was too much trouble, Tony even responded to queries on his day off!

Neil Want, BMW Bradford

First class service from Kelly at Kia Castleford this week, very professional and friendly - nothing was too much trouble. Thank you Kelly and JCT600 I will highly recommend.

Simon Wootton, KIA Castleford - New

I bought my first car from Darren at JCT600 and he was brilliant! He provided very good customer service and I would definitely recommend buying a car from here. Overall I couldn't have asked for anything more. With friendly workers and great deals offered it’s hard to say no. And not to forget Michael who was also very helpful. The team are great, as was the service they provided. Thank you, I shall be back for its MOT soon.

Emily, Vauxhall Shipley

Fabulous experience from the minute we phoned to enquire about the car, to arriving at the showroom and test driving the vehicle. Our sales executive, William Cairns, has been extremely helpful and made the whole experience a really great one. This is our son's first car and to arrive at the showroom to collect and see it under cover in the showroom was just fantastic. Thank you so much.

Andrea Proud, Volkswagen Bradford

Richard has been very helpful. He has explained everything thoroughly and kept to his word. Excellent service and I will be recommending friends and family.

Kirsty Bradley, PriceRight Rawdon

Very professional and courteous at all times, I always felt very relaxed. Thank you, Richard.

Phillip Davy, PriceRight Rawdon

I dealt with David and had a very good experience from start to finish. David acted very fairly, was easy to contact and answered any queries I had clearly. I would certainly buy another car from David.

Mr Phil Marsden, Volkswagen Sheffield

Where do I start, I've now bought seven cars from JCT600 over the past three years for members of my family. I've had terrific service from start to finish. Some of the deals or the cars not suitable but that's life and overall it's been a pleasure. With JCT600 you get quality, piece of mind and most importantly after care. I've bought cars from other main dealers and once they have your money that's it no after care, that's not the case when you buy from JCT600. A special mention to Joe Tordoff, Ashley and Chris. I'd never buy a car from anybody other than those guys. They give the best deal and service and I should know as I'm looking to buy two new cars very soon. Thanks Adrian.

Adrian Batty, Peugeot Bradford

Steve provided an excellent level of service throughout the sales process. He always provided accurate and timely information and I would highly recommend him to anyone looking for a new car.

Rob, Volkswagen Sheffield

I couldn’t have asked for a better experience, Chris who dealt with me was very kind, always welcomed me with a smile and was very polite.

Liam Barron, Vauxhall Bradford

Scott was excellent throughout the entire purchasing procedure, highly professional and informative.

Mr Whewell, Volkswagen Sheffield

Very good service, Qasir paid attention to detail, kept us informed and made sure the car and the products were spot on. We would definitely recommend Mercedes-Benz of Chesterfield and Qasir the sales executive. Any issues we had regarding finance were resolved promptly by Qasir and Nash the business manager. Thank You.

Daniel Churches, Mercedes-Benz Chesterfield

Seamless first class service from Glen Nelson, and a warm welcome from the staff when entering the showroom. 

William Brady, Volkswagen Sheffield

Dan was very helpful, professional and informative, despite me pestering him!

Vicky Coray, Mercedes-Benz Chesterfield

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business