Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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We have just picked up our brand new Mercedes A Class, Carl Middleton looked after us through the whole process, and we are absolutely delighted with the car. Thanks again.

Mrs OByrne, Mercedes-Benz York

Very impressed by service from David. Friendly and accommodating.

Mr Brendan O'toole, Volkswagen Sheffield

Lee Harrison provided first rate customer support throughout the day while my vehicle was in for maintenance.

Mr Reece, Audi Lincoln

Down to earth. No fuss. Straight talking. Service and time to back it up. Exactly what you want when making such a big purchase.

Mr Darell Robson, Volkswagen Sheffield

Tom has provided an amazing service. He's gone out of his way to ensure we got exactly what we wanted and to meet all of our needs. He's clearly an asset to Mercedes-Benz and has left a lasting impression on us.

Mohammed Nazam, Mercedes-Benz Sheffield

The experience I had with my salesman and dealership was excellent.

Chris Naylor, Mercedes-Benz Sheffield

We have purchased two Audi A3's on company lease this week and Abdul at Sheffield Audi has been exceptional. What impressed me most was how he handled the order and dealt with us – we aren’t particularly “standard” business directors (as we’re still fairly young and don’t come dressed suited and booted) but he dealt with us with respect at all times and took us seriously, which I can say was very lacking from your BMW competitors in the region. The way he worked with us is a credit to himself and also Audi, so thank you again and you are lucky to have him in the team!

Ryan Daniels, Audi Sheffield

This was a very special once in a lifetime purchase for me, I've been working towards this for many years. The team at Audi Sheffield didn't let me down, excellent, friendly people to deal with but special praise has to go to Michael Johnson who has been incredible - what a guy! The car is awesome, as was the deal. Thank you so much!

Sean Gallagher, Audi Sheffield

I purchased a 2014 Audi A3 sportback from Audi Sheffield. Matt Bignall was the sales person that helped me, along with Reece the business manager and all the other staff on the welcome desk. I have to say that I received excellent service from all and had an excellent experience so would like to thank everyone involved.

Luigi Montecalvo, Audi Sheffield

I picked up my new Audi Q3 yesterday and I really couldn't be happier. A massive thank you to Nick Randle who provided outstanding service from the moment we walked in. His professionalism is exemplary, and he couldn't have been more helpful. He's a huge asset to the team at Audi Sheffield and I felt absolutely confident in the fact that I was getting the very best deal possible. Excellent experience from start to finish.

Sarah Elliott, Audi Sheffield

I have just purchased a second hand car from JCT600 SEAT in Sheffield. What a fantastic experience I had, in the main, thanks to Tom Pemberton and his Business Manager Kirsty. I made contact with Tom, before buying, a number of times to ask loads of questions and he patiently and quickly supplied the information. On the day I picked up the car certain things, out of their control, didn't run to plan. However, they helped me through everything in order to ensure that I left fully content. If you read this feedback I would highly recommend you pay a visit and enjoy the first class customer service I enjoyed, I will be returning to this dealership again. Big thanks for all of the help!

Sean Kelly, SEAT Sheffield

Fabulous service provided by Darren and Michael at JCT600 Shipley! They were extremely helpful and got me into my car as soon as they possibly could!

Jodie Hartley, Vauxhall Shipley

I am very satisfied with the help and guidance from David Howley-Oates when choosing the perfect car for us. All in all I would recommend him to anyone who is looking to find their perfect car which is suitable for all of their needs.

Mrs Ewa Rowe, Volkswagen Sheffield

I received excellent service when buying my car from JCT600 with Mr Geoff Baird. He was very efficient and I would highly recommend him to my family and friends.

Miss Chloe Goddard, PriceRight Rawdon

From the very first visit at Vauxhall Bradford we were treated courteously and efficiently by all the staff with whom we had contact, and in particular, the sales executive, Michael Bell. Michael was very attentive to all our needs and talked me and my wife through the whole process of buying our new car. We would definitely recommend JCT600 Vauxhall based on this experience.

Norman Nichols, Vauxhall Bradford

I was looked after very professionally by Rob Hart. Rob was friendly and gave me expert advice whilst I chose the model and colour I wanted. He kept me well informed on the progress of my new Audi A3 Sportline. When we came to collect the new car we were not expecting the car to be hidden in a separate area of the showroom. What a wonderful surprise! Everyone made us welcome from the moment we walked into the showroom. Well done Hull Audi.

Michael Warrener, Audi Hull

The whole experience with Audi Hull was fantastic. Ashley Clark was particularly helpful in all aspects and made us feel very comfortable and excited about our new Audi. Nothing was too much trouble for him. We look forward to dealing with Audi Hull in the future.

Denise Lyon, Audi Hull

I have just taken delivery of a Volkswagen Golf GTI. The sales executive Glenn Saxton dealt with our initial enquiry excellently and was extremely helpful in negotiating the purchase and trade in of our Volkswagen Polo. Everything was explained fully which made the whole buying process very satisfactory. The new car was delivered on time and we were kept informed by email and phone of all developments, which made the handover pain free. Glenn phoned to ensure everything was ok after we had taken delivery of the car. I have purchased four new cars from JCT600 – three of which were from Volkswagen Wakefield, and on each occasion have been perfectly happy with the excellent level of service and customer care provided. I can highly recommend JCT600 Wakefield.

Eileen Phipps, Volkswagen Wakefield

This is the best dealership that we have ever had the pleasure of purchasing from; JCT600 met all of our expectations and more. We have been treated with the upmost respect and at the same time made to feel at ease. This has been a great experience choosing our family car. Thank you again - especially to Mark Wardman for the exceptional service provided. We hope to be customers of this dealership for the foreseen future.

Andrew Lea, Mercedes-Benz York

I have just picked up my new Audi A1 and I absolutely love it. The service I received from Dave Nicholls was second to none. Thank you so much!

Rebecca Ellis, Audi Grimsby

I purchased a brand new SEAT Ibiza for my Mother in Law who is absolutely delighted with her new car. We got a fantastic deal from SEAT Bradford and the whole purchasing experience was made very easy by sales executive Chris Gray. There seemed to be no pressure which is the one thing that puts me off car sales and made it such a good experience. Thanks again to everybody at JCT600, I will be recommending your dealership and in particular Chris. Rob Surtees (a happy customer with an even happier Mother in law)...

Robert Surtees, SEAT Bradford

Excellent service, we are very satisfied with our sales executive David. He’s been very helpful throughout every stage of purchasing, and he even came in on one of his annual leave days just to phone us.

Mr & Mrs Stuart & Joan Griffiths, Volkswagen Sheffield

When I came in last week Ashley Jessop was really helpful. He showed me round the car that I wanted and arranged for the delivery to take place within the same week! He explained everything in a lot of detail which really put me at ease. Ashley has given me the best customer service I have ever received when buying a car, and I will definitely be returning to him in the near future, thank you Ashley!

Steven Pratt, Volkswagen Bradford

The salesman, David, was very professional polite and friendly I would have no problem dealing with him and JCT600 again in the future. Five star service.

Mr Gavin Smith, Volkswagen Sheffield

David Nicholls at Grimsby Audi was so friendly and helpful with me when I was buying my first car. The deal is brilliant - as is the car! I must have sent him over twenty emails and he was always helpful, patient and answered all of my queries!

Amelia, Audi Grimsby

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