Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Really helpful customer service as always. No problems.

Mrs Newman, Audi Lincoln

I have just purchased a GLC AMG 43 from Richard Clark at Mercedes-Benz of Harrogate. I just wanted to give a big thanks to Richard on securing the car for me. He has been the best salesman I've ever had, with no pressure for the sale. I will be back in a year or two for a change.

Jonathan Mills, Mercedes-Benz Harrogate

Nice, clean showroom with good staff members and very informed.

Joe Brady, Peugeot Bradford

This is now my fourth car from Audi Grimsby which speaks volumes for the service provided! David Nichols makes spending money so easy!

Matthew Finnie, Audi Grimsby

I was dealt with by Dean Garvey at Doncaster Audi. Dean was exceptionally helpful, and explained everything fully. I felt nothing was too much trouble; he even came in on his day off, as we could not make a weekday. A genuinely nice guy who went that little bit extra to make our experience such a lovely one. Car is lovely, drives like a dream. Dean produced a video showing the car and its features, as we were travelling a distance, and everything was as Dean had stated. Thank you so much Dean and Doncaster Audi - really don't think I would want to go anywhere else from now on. The whole thing from our first contact with Doncaster Audi, to driving our new car off the forecourt, could not have been more special. Price, service and attitude of everyone first class.

Margaret Beasley-Smith, Audi Doncaster

I am a very impressed customer who was made feel at ease throughout the whole experience by an employee called Tom. I feel he is a credit to the company and I would 100% recommend using JCT600 and would definitely go with Tom again!

Christian Roberts, Peugeot Bradford

Would like to say a big thanks to Jordan Blackwood for all he did for my mum, he did a great job looking after her and when keeping us updated throughout the process. He made it very easy, thanks Jordan.

Mrs P Gelsthorpe, Mercedes-Benz Sheffield

My first experience with a car dealership was brilliant. I got there with no clue what exactly I was looking for. I was greeted by Lupton immediately who instantly put me at ease. Lupton listened to me when I explained what type of car I was looking for and didn't push me into considering other options although he did tell me what was available. Had I felt pressured in any way I would have simply walked away. He was charming, funny and extremely knowledgeable as to what was available and suitable for me. He definitely is a credit to your organisation and I felt like nothing was too much trouble, even though I probably asked silly questions at times, he was a gentleman and extremely gracious. The individual care that I received gave the whole experience a very personal touch and it's very reassuring to know I can contact Lupton if I need anything. I understand and appreciate how imperative feedback is and how useful it is to the organisation but most importantly for staff morale and I cannot thank Lupton enough for making this daunting car buying malarkey a fun and positive experience. I would certainly recommend anyone to visit Bradford and ask for Lupton. Well done.

Ruth Bonfield, Vauxhall Bradford

I was looking to change my Audi A6 and contacted the Grimsby dealership again David Nichols made an appointment and the service I received was excellent from start to finish he worked hard to find me the car I wanted. We made the deal on the Saturday and I collected my new Q3 on the Friday with no problems. David was available for queries even out of hours. I was extremely satisfied with experience I received from David Nichols and the Grimsby dealership.

Michelle Pepworth, Audi Grimsby

I feel extremely satisfied with the experience of purchasing my new car. David has been more than helpful throughout the process, answering any queries I had. I have recommended David to family and friends.

Miss Alex Wragg, Volkswagen Sheffield

I rate Lincoln Audi highly. They were quick and very helpful in the purchase of my new S3. The sales staff were very knowledgeable about the car during the handover so I found it very easy to get to grips with the controls after the demonstrations. Overall a good experience.

Matt Dearden, Audi Lincoln

David has been brilliant throughout, a warm welcome and we were made to feel at ease. We’re happy with the deal and excited for our new car! We will definitely be coming back when the time comes.

Mr Ryan Metcalfe, Volkswagen Sheffield

It’s all about the sales person and Mr Beverly is the best I have ever known. He makes things so easy for you from start to finish JCT600 should be proud to have him in their team 10/10 for him.

Colin Shingleton, Vauxhall Castleford

Adam has been extremely helpful from start to finish! He listened to what we were looking for and contacted us to say he'd found the perfect car! The whole process has been smooth and Adam ensured that everything we needed doing to the car before pick up was completed and is sorting out a second key for the car after it went missing. He even picked us up from the station to collect the car - now that's service! A professional and friendly service. Thank you!

Amy Garbutt, PriceRight Rawdon

We have just picked up our brand new Mercedes A Class, Carl Middleton looked after us through the whole process, and we are absolutely delighted with the car. Thanks again.

Mrs OByrne, Mercedes-Benz York

Very impressed by service from David. Friendly and accommodating.

Mr Brendan O'toole, Volkswagen Sheffield

Lee Harrison provided first rate customer support throughout the day while my vehicle was in for maintenance.

Mr Reece, Audi Lincoln

Down to earth. No fuss. Straight talking. Service and time to back it up. Exactly what you want when making such a big purchase.

Mr Darell Robson, Volkswagen Sheffield

Tom has provided an amazing service. He's gone out of his way to ensure we got exactly what we wanted and to meet all of our needs. He's clearly an asset to Mercedes-Benz and has left a lasting impression on us.

Mohammed Nazam, Mercedes-Benz Sheffield

The experience I had with my salesman and dealership was excellent.

Chris Naylor, Mercedes-Benz Sheffield

We have purchased two Audi A3's on company lease this week and Abdul at Sheffield Audi has been exceptional. What impressed me most was how he handled the order and dealt with us – we aren’t particularly “standard” business directors (as we’re still fairly young and don’t come dressed suited and booted) but he dealt with us with respect at all times and took us seriously, which I can say was very lacking from your BMW competitors in the region. The way he worked with us is a credit to himself and also Audi, so thank you again and you are lucky to have him in the team!

Ryan Daniels, Audi Sheffield

This was a very special once in a lifetime purchase for me, I've been working towards this for many years. The team at Audi Sheffield didn't let me down, excellent, friendly people to deal with but special praise has to go to Michael Johnson who has been incredible - what a guy! The car is awesome, as was the deal. Thank you so much!

Sean Gallagher, Audi Sheffield

I purchased a 2014 Audi A3 sportback from Audi Sheffield. Matt Bignall was the sales person that helped me, along with Reece the business manager and all the other staff on the welcome desk. I have to say that I received excellent service from all and had an excellent experience so would like to thank everyone involved.

Luigi Montecalvo, Audi Sheffield

I picked up my new Audi Q3 yesterday and I really couldn't be happier. A massive thank you to Nick Randle who provided outstanding service from the moment we walked in. His professionalism is exemplary, and he couldn't have been more helpful. He's a huge asset to the team at Audi Sheffield and I felt absolutely confident in the fact that I was getting the very best deal possible. Excellent experience from start to finish.

Sarah Elliott, Audi Sheffield

I have just purchased a second hand car from JCT600 SEAT in Sheffield. What a fantastic experience I had, in the main, thanks to Tom Pemberton and his Business Manager Kirsty. I made contact with Tom, before buying, a number of times to ask loads of questions and he patiently and quickly supplied the information. On the day I picked up the car certain things, out of their control, didn't run to plan. However, they helped me through everything in order to ensure that I left fully content. If you read this feedback I would highly recommend you pay a visit and enjoy the first class customer service I enjoyed, I will be returning to this dealership again. Big thanks for all of the help!

Sean Kelly, SEAT Sheffield

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