Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Had great service from SEAT Bradford’s driver, Paul O'Hara, who was extremely helpful when collecting and dropping off my car. Paul gave it a wash both times that it was taken. Although the time to book my car in was longer than expected, Paul made sure that I was not put out both days and made it very simple for me!

Megan Scholefield, SEAT Bradford

I have just purchased a Volkswagen Up! Beats from JCT600 Hull. Fantastic service from Ryan and Ian, I would definitely recommend them. The whole experience was easy and everything was explained fully, no question I asked was too much for them.

Sarah Eaton, Volkswagen Hull

First class service, well looked after, kept informed and an all-round enjoyable experience for the purchase of my first car. Thanks David, Abby.

Miss Abby Marshall, Volkswagen Sheffield

This is myself and partners best experience buying a new car; this was mainly down to Dave Nichols. From first contact via email, to meeting and negotiating with Dave it has been truly a pleasure. He was extremely professional throughout the time of ordering our new car to the handover, constantly keeping us updated throughout the process. We will without a doubt be coming back to Grimsby Audi in the future.

Jonathan Harriyanto, Audi Grimsby

Simon Dixon who sold us our new A3 Sportback was very helpful and professional. We will be going to him again to by our next car. 

Kevin Vickers, Audi Hull

It was a pleasure dealing with David Nicholls at your Grimsby depot I will certainly recommend in the future. Many thanks, Ian.

Ian, Audi Grimsby

Steve was a straight-forward no-nonsense person, who couldn't do enough for us. He understood our needs and found us what we feel to be the best car for our requirements. It was the smoothest car purchase I have ever made and the car seems like a quality build.

Paul Evans, SEAT Menston

Steve Thompson was very professional and we received excellent service. This is our fourth Volkswagen from Steve and he must be doing something right as we keep returning. Thanks to Peter also who looked after us during Steve’s absence. The whole process was smooth from start to finish and with Steve’s bubbly personality I find it hard for anyone not to have a pleasurable experience.

Donna Gornall, Volkswagen Bradford

The service that I received was excellent. David has been extremely helpful and has explained everything throughout the whole process. I am happy and grateful for all of his help. Thank you, Arnold.

Mr Arnold Harris, Volkswagen Sheffield

I recently purchased a CLA 200d from Mercedes-Benz of Chesterfield and wanted to highlight the fantastic service that I received. Christian looked after me and was very patient, friendly and thoroughly explained the whole process to me around what the best option for me was given my situation and budget. Christian was brilliant throughout the whole process as he was always contactable and always had the answers that I needed. Daniel conducted the test drive with me and I truly believe that from the level of information and detail he was able to provide me with it will enable me to use the car to its full potential. Based on the service that I received I will be highly recommending my family and friends to use the Chesterfield branch as this was the most seamless transaction I have experienced in the motor trade.

Laura Duncan, Mercedes-Benz Chesterfield

I recently purchased a 2014 Kia Soul from your showroom in Castleford. The experience was very good and the young salesman was very nice indeed. Everything I needed to know was explained to me and left me feeling like I was in a professional environment. There was none of this stupid haggling and walking off to see the manager constantly, I was given the deal that was available and was quite happy to proceed with the purchase. The young salesman should be rewarded for his attitude, and it was great to do business with him. I have already informed people that I was very very pleased with everything from start to finish and already someone has gone to view a car on my recommendation. Keep up the good work!

Ian Raynor, ~

From the initial enquiry my experience has been excellent. Richard made me very welcome without any sales pressure; he collected me from the station and explained all the optional extras that were available very clearly, thank you.

Geoff Hand, Mercedes-Benz York

The staff were very friendly and helpful. They were all very welcoming and helped me choose the car that was right for me, and gave me the best deal which made buying my first car an excellent experience. I would recommend Michael, Darren and Alex at JCT600 Vauxhall Shipley.

Chloe Redman, Vauxhall Shipley

I knew from the moment I called James Tordoff about a second hand car, that I was going to enjoy buying the car from this dealer. In particular Michael Bell provided my wife and me with a very courteous and extremely pleasant buying experience. The whole process from start to finish has been a real pleasure and I will happily recommend and use JCT600 for future purchases.

Peter and Helen Byrne, Vauxhall Bradford

Today I collected my second Volkswagen vehicle. This is the second Volkswagen I have bought from Glenn Saxton. Each experience with Glenn has always been first class. Nothing is too much trouble, and I could not believe my eyes when I arrived to collect my new car as it was in the showroom window, with my personal plates on. I was amazed! I would never think about having any other make of vehicle and definitely any other salesman, although I am sure they are all first class. Thank you so much Glenn I am over the moon.

Carron Cusworth, Volkswagen Wakefield

I would like to commend your Sales Advisor, William Caine for his outstanding customer service. Today I purchased a new Volkswagen Polo; my previous car was miss sold to me by a different Volkswagen dealership and caused me a tremendous amount of stress, that it put me off buying another car. I can say that William made it very easy for me, he went out his way to answer every question and query so that I was truly satisfied with everything. William was very polite and approachable and inventive towards my car needs. The JCT600 dealerships have a very relaxed but professional feel to them and William is an asset to your company. Thank you for all your help and for restoring my faith in the Volkswagen brand.

Miss Jennifer Evans, Volkswagen Bradford

Excellent Service from Steve, from start to finish. We received a nice warm welcome, and great coffee!

Tracey McNamara, SEAT Bradford

I would like to personally thank you for looking after Ashleigh so well, she was really impressed with how nice you were and the extensive time you gave Ashleigh to show her all the A1 controls and features. It was quite a contrast compared to other dealership experiences she had both other Audi dealerships and other manufacturers whilst looking for her first car. See you soon.

Mark haddon, Audi Hull

My new car experience was great. Kevin Rhodes, the Sales Executive, was courteous and polite throughout - and his knowledge and experience ensured that I left, with my car, a very happy customer. Thank you.

David Lowe, Mercedes-Benz Sheffield

Thank you so much, I have just collected my new SLC today and I am so delighted with my experience with Joe Dobson and Marcus from start to finish. I will definitely recommend you guys to my family and friends.

Pamela Buck, Mercedes-Benz Harrogate

Richard Sheldon introduced us to the SLC model. He was very professional and very easy to work with. Richard kept us informed of the build and delivery process of our vehicle. We would have no hesitation in recommending him to others.

Charles Feather, Mercedes-Benz York

Buying my first BMW was both an efficient and a friendly experience. Tony Mitchell was informative, helpful and very professional from the initial enquiry to seeing the car on the road. Thank you.

Dr Loraine Powell, BMW Bradford

Excellent service! The staff couldn't do enough for us. Thanks.

Sarah sutton, Volkswagen York

I recently purchased an ex demo A45 from Liam Hudson at Mercedes Benz of Sheffield. From initial enquiry right through to a month post purchase Liam has been the most professional and attentive sales assistant I have ever dealt with. I have been continually impressed by his willingness to go far above and beyond any of my needs and requests and he clearly has a huge passion for the business! Based on my experience with Liam I will be returning to buy a second car from him soon and hopefully many more down the line. 

Dave Kostiuk, Mercedes-Benz Sheffield

I bought a new car today and received excellent service from start to finish. Thanks to Lupton and Gary.

Liam, Vauxhall Bradford

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