My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My wife and I are now the proud owners of a Polo 1.2 TSI 90 SE as of two days ago. Sales Specialist Adam Wright and Product Genius Calvin Parker combined to make the whole buying experience both straightforward and fun. Both were very knowledgeable and extremely personable throughout. We were greatly impressed by their attention to detail, which combined with their unstinting good humour and manners, made JCT600 a dealership we would be more than happy to buy a car from in future. If the after sales experience continues in this vein, we should say hats off to the whole Hessle JCT600 team!

Mr Colin Wilkinson, Hull, Volkswagen Hull

I have had a good experience buying my new car from JCT600. Jaime Sanchez has been more than helpful and if I ever buy another car I wouldn't hesitate to return.

Mrs Linda Sharp, Bradford, Volkswagen Bradford

This is my fourth car from JCT600 Volkswagen in Bradford and I have always received great service. But this time you really pushed the boat out! The lead time was long but Trevor kept me in touch with phone calls and videos too. I will recommend you and him to everyone. Thank you.

Mrs Lesley Kaye, Bradford, Volkswagen Bradford

I have just bought a used VW Move UP! and am really, really pleased. I love my new car and so do all my friends and family! ;-) From my initial enquiry right through to completion of the sale, JCT600 have been superb. Living in London, I was a little anxious about the prospect of buying a car so far away from home, but Jaime Sanchez and the team really put my mind at rest. All my questions, and concerns were dealt with diligently and patiently and the after care service has been great. Jaime promptly sent over an impressive presentation, via an online video, with a detailed spec of the car. He even helped me plan my journey to Bradford, and picked me up from the station. Once I arrived at the showroom, I was happy that the car had lived up to it's expectations... a well maintained vehicle, with good bodywork and was happy that my trip hadn't been in vain. Thank you Phil, for introducing yourself to me and organising the service of my car. Thank you reception for our goodie bags (we are still tucking into our cookies and toffees) and coffee for the drive home. A HUGE 'THANKYOU' to Jaime, a personable, professional and knowledgeable individual, who went above and beyond what was expected and required. Well worth the 173 mile journey..(mind you... it was a lovely drive home!)

Ms G Daroux, London, Volkswagen Bradford

We have just collected our new car. Phil Goult looked after us, he was warm, professional and knowledgeable. This was our first purchase from JCT600, after today I would not go anywhere else. Fantastic. Thanks Phil.

Mr Matthew Jones, Rastrick, Volkswagen Bradford

Great service with a relaxed, no hassle approach. Looking forward to driving the new car. Would definitely recommend.

Mrs Abigail Blacker, Leeds, Volkswagen Bradford

I needed to purchase a VW Polo via CARWOW whilst in Hong Kong for my pick up when I arrive in the UK in March. I was linked up with Ben Jewsbury that made the purchase procedure very straight forward and he was very helpful to arrange everything. He even kindly picked me up at Leeds railway station on the day of car pick up when I landed in Manchester Airport and got the train to Leeds. Buying the car through the internet was made easy by Ben. Thanks!

Dr John Chow, Darlington, Volkswagen Bradford

Good customer service skills. Explained things very clearly. Test drive good. Impressed with Golf and Polo. A pleasurable experience and everyone very helpful. 10 out of 10.

Mr A Dodds, Bradford, Volkswagen Bradford

I bought a BMW 1 series from the branch on Middlewood Road, Sheffield. Throughout my dealings with Wayne Duplock he kept me informed and was very professional in his manner. Wayne explained the process thoroughly and was efficient in every way. I can without any reservation say I would recommend the dealership and Wayne to my colleagues and friends.

Mr Andrew Harris, Sheffield, Priceright Sheffield

Great experience with JCT600 Sheffield/Hillsborough. A very professional service and commendations to Wayne Duplock who was very helpful and genuine throughout the whole process. I will recommend, Thanks guys!

Mr Scott Matthews, Sheffield, SEAT Hillsborough

I always dreaded buying another car, it always seemed an ordeal but I would like to say it has been a pleasure this time the staff at SEAT Hillsborough especially Arran Carnall who we dealt with was very helpful there no pressure to buy and gave us a great deal and will have no hesitation in returning to buy in the future.

Mr Reginald Jenkinson, Sheffield, SEAT Hillsborough

My experience with JCT600 has been great throughout. From my first call to ask about the car to test driving and collecting it, service was excellent and all questions answered. Highly recommended :)

Miss Alex Blakelock, Leeds, Peugeot Hull

Roger is a very pleasent person and has looked after me for 9 years now. Always smiley unless Hull City have lost. Nice man, thanks again.

Mrs Sylvia Silby, Hull, Peugeot Hull

Very helpful, honest sales people. Great service and advice. Happy with the service received.

Mr David Harrington, Hull, Peugeot Hull

I am very satisfied with my experience at JCT600. Lee has especially been helpful with all my enquiries. I would highly recommend JCT600.

Miss Lucy Levitt, Beverley, Peugeot Hull

I was beginning to think good quality service and integrity had totally disappeared then I met your sales executive Carl Middelton; my faith has been restored. It's nice to meet someone who didn't try to sell us a car we didn't want, but pulled out all the stops to get us the car we really wanted (which he has done). Every part of our transaction was handled with a real concern as to our wishes with the aim of pleasing us his customer. It has been a pleasure to do business with Carl and JCT600 thanks again.

Mr Paul Parker, Hull, Peugeot Hull

Can't praise Lee enough. Think people should take a leaf out of his book; always in contact, brought my car from Hull to Bradford and very pleasant and professional, so thanks again.

Mr Sean Crossley, Bradford, Peugeot Hull

Thank you for the great level of service from Trevor. I was so impressed I recommended my daughter and brother in law. Thank you Trevor and thank you Craig, you have 2 great members of staff there!!

Mrs Irene Kenny, Halifax, Volkswagen Bradford

Highly professional sales representative. I was impressed with Steve's knowledge and care for detail throughout. I would recommend friends/colleagues and neighbours to deal with Steve/JCT600 for future car purchases.

Mr Stuart Senior, Pudsey, Volkswagen Bradford

I would like to take this opportunity to thank Jaime Sanchez for his excellent customer service skills. I feel Jaime was very thorough, explaining everything to me. He made sure that I understood everything and nothing seemed to be too much trouble. I would recommend VW Bradford to any of my family and friends and especially the excellent customer service from Jaime!! I am really pleased with my new car and also with the way all of your staff have treated me and my family during this process thank you once again.

Miss Alexandra Baines, Shipley, Volkswagen Bradford

This is my 3rd vehicle from VW York. Saul provided an excellent service finding me a suitable vehicle, and arranging the aftermarket navigation system to be fitted prior to me collecting my new car. I had a pleasant experience at the dealership. Saul connected mine and my wife's phones using the Bluetooth system which was a big help.

Mr Christopher Edwards, York, Volkswagen York

I haven't bought a brand new car for many years. Saul made it a really enjoyable experience. We were really impressed with everything. We would definitely recommend Saul and all the the team at JCT600 York VW to everyone we know.

Mr David Long, Leeds, Volkswagen York

Very positive experience. Purchased a used VW Tiguan with a part exchange. I am familiar with a number of vehicle retailers and I found this to be a friendly and business like experience without a sense that someone, somewhere was trying to rip me off. The premises themselves are very well presented and organised and at no stage was I left unattended or left with a feeling that the members of staff were disinterested. In the past my wife and I have demonstrated brand and retailer loyalty up until the point where we felt that we had been let down. We're looking forward to an ongoing relationship with VW and JCT600.

Mr Paul Unsworth, Malton, Volkswagen York

We were extremely satisfied with the service we received from VW Wakefield. Glenn was very knowledgeable, professional but friendly too. He kept us updated as we waited for our car to be made. The team really made an effort to get our new car ready for when it suited us to collect it. They made us feel special, including our little girl who was given a teddy bear! Our new Tiguan suits our needs and our budget, and we feel we got a good deal on our old car too.

Mrs Abby Austin, Pontefract, Volkswagen Wakefield

I bought my car last week and was so pleased with my experience. From the first moment I stepped into the showroom and was met by Billie Jo, it was a relaxed and enjoyable process. After explaining what I was looking for, Billie Jo, showed me the Volkswagen Polo and we went on a test drive. Instead of being pushed into making a decision, I was given all the relevant information to take home and peruse before I went back a few days later to buy the car. We settled a brilliant deal on a new Polo SE and I was very happy and excited as I drove my new car home. Every step of the way, Billie Jo made it an easy and enjoyable process. I wasn't pressured at all into making a decision and I am extremely satisfied with my experience at Volkswagen Wakefield. I've already recommended them to friends! Thank you.

Miss Gemma Bray, Wakefield, Volkswagen Wakefield

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