Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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The most exceptional treatment ever. The sales executive, Tom Maude, was extremely helpful, friendly, patient, and understanding. He always gave us his fully attention be it personally or over the phone. Nothing was too much trouble. I would not hesitate to come to this dealership again. All of the staff are so friendly. Thank you for giving me the best deal and best experience ever. A number one dealership and salesman.

Jane O'Callaghan, Peugeot Bradford

Ashley Clark at Hull Audi was a pleasure to deal with. He made us feel very welcome and comfortable. I would highly recommend.

Susan Slater, Audi Hull

Big thanks to Nick Randle at Audi Sheffield! I was a pain, always late and changing my appointments but this was never a problem for Nick. He made sure that I understood everything and that I was happy at all of the stages! I never thought I'd own my dream car but I'm on my second now and both through Nick.

Jodie caudren, Audi Sheffield

It has been a pleasure dealing with PriceRight Rawdon. Adam Blades was the salesman and he made the whole transaction seamless.

Adrian Bennett, PriceRight Rawdon

Very satisfied, the customer care I received was brilliant. Helen, Matt and Kirsty were really helpful and nothing was too much trouble for them.

John Sadler, SEAT Sheffield

Geoff was amazing at getting me into the car that I wanted, before the time frame that was suggested. My original order was delayed for months and wouldn't have come before the new tax increase, Geoff pull out all of the stops to get me into a different, better spec vehicle to ensure that I got the car before the tax increase. I would highly recommend getting another vehicle from JCT600, and would recommend Geoff to anyone! In fact, he should be hearing from a friend soon!

Jack Trowill, Audi Hull

Thank you so much to James Hollingworth for my amazing A-class Mercedes-Benz, in my first time buying a new car. He did a thorough job of talking me through the interior and exterior of the car. He is a credit to your company.

Victoria Steele, Mercedes-Benz Harrogate

Dave looked after us superbly. Excellent communication, very personable and a pleasure to do business with. I would recommend JCT600 and Dave in particular as a consummate professional. Cheers to all!

Mr Laurence Dolman, Volkswagen Sheffield

I just want to thank Sam and Sarah so much for their help when buying my third MINI! I have a very demanding job and must have been the worst customer ever for reliability and for them getting hold of me. They have been brilliant, patient and both of them are true professionals. They’re a credit to both the MINI brand and JCT600. I look forward to seeing them both again in three years for my next one! Very satisfied customer and huge thanks to both of them.

Clare, MINI Bradford

I recently bought a car from JCT600 Sheffield and was looked after by Aaron. He was absolutely brilliant from start to finish and made sure I was totally kept up to date every step of the way regarding my car. He explained in detail the add on products that I chose to purchase, and his manager Stuart and colleagues Lee and Dean all contributed to making me feel totally confident in my choice of vehicle. I will definitely visit them again when I need a new one but for now, I couldn't be a happier. Well done guys! I shopped around for weeks, even calling into your Rawdon branch which was closer, but travelling over 60 miles from North Yorkshire was definitely worth it. 100% total customer satisfaction. I love my car!!! Thank you very, very much!

Michaela Scott Jackson, SEAT Sheffield

I had to take my Clubman in on Thursday the 30th of March for a diesel leak to be repaired. I just wanted to pass on my thanks onto Paul Hamer for his assistance in sorting this problem in just a few hours. Really happy with the great service and will definitely be using the dealership again.

Glenn Euington, MINI Bradford

I would like to thank both Dan Longman and Callum Scripps for providing me with a fantastic, professional and excellent service. Throughout the whole process I have received nothing but the best service and smooth experience of receiving my vehicle. Both staff were welcoming, friendly, always happy to help, professional and generally nice people who have made this whole process enjoyable. I will be recommending both Volkswagen and the staff to my family and friends because of the excellent service I have received. Many thanks, Joseph Southwell.

Joseph southwell, Volkswagen Hull

I bought a new SEAT Ibiza from Steve Dobson. From start to finish he made it easy for me as this was the first car that I have ever bought. I would recommend Steve and JCT600 Menston to anyone who wants good service.

Craig Nolan, SEAT Menston - New

I was purely thinking of just having a look when I made my appointment with Simon Dixon but due to the way he handled my enquiry I'm now the lucky owner of a brand new Audi A3. Fantastic service from start to finish and I wouldn't hesitate in dealing with Simon again.

Pauline Wilkinson, Audi Hull

Jack was incredible you can tell he's been doing his job years as his level of determination to find what I wanted was second to none. When I showed up at the showroom Jack was outside moving a car and made sure I was greeted in good time in a friendly enthusiastic way. I don't particularly trust car sales executives normally, but, Jack is the exception. I hope he does well in his career with JCT he's brilliant at understanding customer’s needs. Thanks.

Jamie, Audi Hull

Dan Parker has been extremely helpful and professional throughout the process of getting our new car. We have appreciated his time and knowledge. Many thanks.

Fharhad Motaleb, Mercedes-Benz Chesterfield

This is my third car from Audi Doncaster. As always very efficient, effective and above all friendly service. I would recommend to anyone!

Dave Wilkinson, Audi Doncaster

Excellent service from my sales person David Howley-Oates. I will definitely recommend to friends. Thank you David.

Mrs Ann Rowe, Volkswagen Sheffield

Truly superb service provided in every respect from Simon Dixon and Alex Copley at Hull Audi. A real pleasure to deal with both of them. They manage to provide a friendly and also professional service which is a rare combination. Many thanks to them both.

Jonathan Barker, Audi Hull

We would just like to say a few words regarding our experience purchasing our new Audi A4 from Grimsby Audi. This is our third time we have had dealings with David Nichols and are again impressed with the way he conducted himself and treated us during our enquiry right through to the purchase. He was always informative, patient and helpful with every aspect. Even down to the smallest of details. If we had any questions he was always willing to take the time to explain things no matter how trivial they may have been. Once again we are impressed by the quality of service that has been afforded to us. It is refreshing to know that there are places that don't have pushy salespeople who just want to force you into buying something. A big thank you to David for his friendly and professional service. Yours sincerely, Trudy and Ray Martin.

Ray and Trudy Martin, Audi Grimsby

Johnathan, Johnny and all the team were amazing, nothing was too much trouble. Their customer journey should be walked by other companies, who simply talk the talk, but can’t do the walk! I am grateful for all their guidance and support. You have restored my faith in SEAT by the levels of customer care you demonstrated. Thank you, I would not have any hesitation in recommending you to others, you won’t be disappointed.

Alison Butters, SEAT Menston

I contacted Ash (Ahssan Shahzad) last Wednesday to enquire about a new BMW. I wanted something quite quick so I told him what I was looking for in a new car. Ash found me the perfect one! He kept me up to date through the whole process and was very knowledgeable, answering every question I asked. The turnaround was amazing. I picked up my new car yesterday from BMW Bradford and I am now the proud owner a gorgeous white BMW 218D M Sport with red leather which really sets the car off. I am amazed that from ordering the car to collecting car it only took one week. Thank you so much Ash. See you again for my next one!

Kirsty Fletcher, BMW Bradford

Thanks to Jack and Ash for their help with my latest vehicle. Great customer service from start to finish! I’m looking forward to my next car.

Matt Jeffery, BMW Bradford

An extremely knowledgeable and caring salesman called David Howley-Oates has helped me to go forward again with Volkswagen. He has been extremely professional throughout our meetings and has given me the confidence that my choice of a Polo has been the correct one.

Mrs Jennifer Barker, Volkswagen Sheffield

A fantastic car buying experience from start to finish. We've just driven away in our new Volkswagen move up! and couldn't be happier. Many thanks to Sean McCarthy for his professionalism and to Adam Cross for all his help. We really enjoyed all the finishing touches (our new car was under cover marked "I'm ready to go home" and I was given a bouquet) and we enjoyed meeting Andrew. At no point did we feel under any pressure, we feel that we received excellent customer service throughout. Thanks to all at JCT600 Volkswagen York.

Bernie White, Volkswagen York

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