Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Very good experience, staff were very helpful, very polite and smart looking, with plenty of confidence, and able to clearly answer any questions. The sales staff were very helpful and patient in helping me chose the correct vehicle, which suited my needs. I did initially expect to replace my ageing hatchback with a newer hatchback, but after looking at many different cars, was eventually persuaded to go for a saloon (Passat Executive) a lovely car. It's worth a visit to the showroom even if it's just to sample the coffee and biscuits. Excellent service, which I hope continues through the after sales.

Mr John Escreet, Hull, Volkswagen Hull

Very pleasant experience, to be choosing a new car this year. Ryan Saunders was so patient and totally helpful in every way. His knowledge was comprehensive and his manner, charming. Ryan is a credit to the Company, and I look forward to doing business with him again in the future.

Mrs Carol Macleod, Hull, Volkswagen Hull

An excellent experience in purchasing a new Polo from Ben Winter and colleagues at Volkswagen Bradford. Faultless!

Mr Jim Cowell, Huddersfield, Volkswagen Bradford

Steve Thompson has been extremely helpful. I have not previously owned a Volkswagen however, with Steve's skilful explanation and promotion (yet never overselling) I am delighted to be a new owner of a VW Golf SV. My neighbour also tells me that JCT600 collect the car for service, so could not be better. Many thanks Steve.

Mrs Halldora Hallgrims - O'neill, Otley, Volkswagen Bradford

Our experience at JCT600 VW was brilliant. Jaime Sanchez was most pleasant and professional at all times. He made us welcome and relaxed. Highly recommend to friends the whole experience.

Mr Keith Rider, Bradford, Volkswagen Bradford

I have had a very good experience through JCT600 VW. I ordered a new Polo quite a while since and I finally picked it up on Friday 24th April. This was not the fault of the garage; they kept me informed all the way. Because 5 door Polos come from South Africa it was a fair wait, but well worth it. When I went to pick up my car it was a wonderful experience I felt as if I was the most important lady in the garage that afternoon. My car was covered up so I didn't see it at first, but when Steven took me over I was so excited, my name was on a board to welcome me to my new car and it had a big pink bow on it, I felt so special. I also received a beautiful bouquet of flowers and Steven even did a video for me of my new car. I will certainly use JCT600 again when I need to change my car. I cannot praise the garage enough and my new car is perfect and better than I expected. Thank you once again Steven for looking after me so well it was very much appreciated.

Mrs Sandra Wright, Bradford, Volkswagen Bradford

More than happy with Chris (Sugden) and VW as a whole, process and final outcome will undoubtedly see me as a returning customer again in the future. Thank you.

Mr Nigel Craven, Bradford, Volkswagen Bradford

Bought my VW from JCT600 Volkswagen Bradford having previously bought a vehicle here as well. The staff are knowledgeable, friendly and not pushy. I dealt with Ben Winter who was professional from start to finish. I have also had great after sales service which is rare from dealers nowadays! Thanks a lot Ben and will definitely be back in the future!

Mr Paul Melia, Bradford, Volkswagen Bradford

Lee Davison, our sales executive was very helpful, efficient, polite and for buying the car very easy, thank you.

Mr Michael Hobman, Hull, Peugeot Hull

Took my Corsa VXR to Shipley Service centre when it lost power at higher revs. The staff (Mike/Shaz) were friendly and helpful. However after I collected the car, it developed the problem again. I went down and Shaz took the car for a test drive straight away to see the problem for himself. JCT600 contacted Vauxhall to find out more information about the problem. When the car was returned to me, the problem had been fixed. Thanks goes to the Service team/Shaz Hussain.

Mr Dan M, Bradford, Vauxhall Shipley

Very Helpful, very obliging. Took time to find a ready built car so we wouldn't have to wait with the spec I wanted and colour, got everything we asked for. Excellent service

Mr Ronald Flint, Sheffield, Volkswagen Sheffield

I was very pleased with the efficiency when I traded by Audi for a BMW at JCT600 Rawdon. I dealt with Danny Moore who made everything clear and the whole transaction was a smooth and pleasant experience! I would recommend JCT600 to my friends.

Mr Philip Morris, Rawdon, Priceright Rawdon

I called Danny Moore on the Thursday from my home town in Spain. I gave Danny the details of the vehicle we were looking to purchase for my daughter. Danny promptly forwarded me the options they had within their group. One of the options sounded exactly right. I asked for Danny to confirm the condition of the vehicle, terms of sale and collection details. This was dealt with without delay and left me in a position to be able to make an offer. Liaising with his manager and myself we brokered a satisfactory deal and made arrangements for the vehicle to be collected by my daughter 2 days later. During all this process I was kept fully informed by Danny as each process passed. On collection day, the vehicle was AS DESCRIBED & READY FOR COLLECTION ON TIME!! My last minute request of a bouquet of flowers was met without problem. My daughter was thrilled with her car and of course the flowers. STRAIGHT FORWARD, HELPFUL, INFORMATIVE, ACCOMMODATING. Will we use them again? YES Would we recommend them? YES WELL DONE Danny!

Mr Tim Dyson, Totana, Priceright Rawdon

My husband and I have just purchased a car a couple of days ago, we are really happy with it. Would recommend that anyone looking to purchase a car should visit Wayne at JCT600 PriceRight Sheffield.

Mrs Denny Bailey, Worksop, Priceright Sheffield

I recently made a phone enquiry about a Mazda CX-5 with the Bradford branch of JCT600. I was dealt with by a salesman called Karl Johnson. Over the course of maybe a week, I had a number of calls with Karl about the Mazda. I didn't purchase the car in the end but the level service I received from Karl was outstanding. He is one of the rare group of sales people who don't put you under pressure and make you feel you have to buy just because you've made an enquiry. If he said he had to check something out and would get back to me, he did. If he told me he would ring me at 9 o clock the next day, he did. I was told by the manager of the branch that all his sales people are of the same high standard. Thank you Karl and well done JCT600 Bradford.

Mr Kenneth Robins, Hull, Mazda Bradford

A good experience; it only took a few minutes to drop the car off (not always the case at other garages I've used in the past) and when I collected the car everything was explained and I was even escorted to my car after we'd completed the paperwork. Jake did a very good job.

Mr Stephen Allen, Pudsey, Peugeot Bradford

I have recently purchased a 2011 Peugeot 508 HDI GT from Peugeot Bradford. The car was as advertised and everything went very smoothly during my two visits. Alun Williams, the sales person, was very efficient and not at all pushy. He was very knowledgeable about the vehicle and very courteous. My old car was taken in part exchange without a hitch. All in all a very good experience all round.

Mr Geoff Parker, Chorley, Peugeot Bradford

Smart, well presented sales advisor. Very polite and knowledable. Not pushy. Nice and patient. Answered all questions asked. We will definitley tell our friends and family to check out the stock in this garage when they are buying another car. Thanks very much Wayne Duplock.

Mr John Kelly, Barnsley, Priceright Sheffield

The whole experience of upgrading my car has been extremely easy. Dean has provided us with good clear advice and has kept us very well informed of the process. He has been helpful and very courteous. Would certainly recommend this dealership to others

Mrs Alison Donaldson, Sheffield, Volkswagen Sheffield

Very patient and understanding. Thanks.

Mrs Kathryn Arthurs, Alfreton, Volkswagen Sheffield

I have received excellent customer service throughout the purchasing process of my vehicle. Eleanor Blackburn was very helpful and attentive and arranged for me to use a courtesy car whilst my new vehicle was in transit. This was excellent service, as it enabled me to get to work.

Ms Beth Warburton, Southwell, Volkswagen Newark

I was recommended to use JCT600 by family members who had already between them purchased 5 cars over the last couple of years. Although we live just north of London it was worth the time travelling up to Bradford to collect the car as the service we received throughout was second to none. After a couple of hours journey we were made to feel welcome and were not rushed on taking delivery of our car even though we were late for our appointment. I would like to take this opportunity to thank Darren Scotter for his help and look forward to dealing with JCT600 again.

Mr Mark Davey, Welwyn, Vauxhall Bradford

Absolutely fantastic service, the vehicle and everything is everything I asked for. The sales executive Lee Davison went through the full package with me, which made the whole experience excellent, thanks Lee.

Mr Harold Chambelain, Hull, Peugeot Hull

I just wanted to tell you about my experience that I have had whilst dealing with Chris Sugden. Chris sold me my current car whilst coming in to my place of work (Greggs) at dinner time and managed to persuade me into buying a new Polo. Chris contacted me last week asking me if I wanted to change my car and look at a new one. Because I have my car on finance I didn't think it was going to be viable but I went for a chat anyway. My dream car has always being a Herbie (Beetle) and after telling Chris this he immediately mentioned a Beetle Cabriolet that you had in your showroom... Wow ...I fell in love immediately and after some quick maths I agreed to pay a additional £100 per month and I cannot wait to collect my new car on Friday. On both occasions of buying my new cars, Chris has been so professional and informative and I will always buy my cars from him and JCT600 as I believe that the service received is first class. Thank you for making my dreams come true!!!!!!

Miss Emma Stephenson, Bradford, Volkswagen Bradford

We had spent 3 weekends looking for a car to take 7 people and have looked at all the options available, so have visited many car showrooms over that time. At JCT600 we found the staff knowledgeable about the vehicles and happy to provide us with information without us ever feeling pushed into a sale. Although we were initially looking at a new car, Ben showed us the option of buying an ex demonstration vehicle at a much lower price. Ben gave us all the information we needed to make an informed decision but with no pressure to buy. Once we had made the decision to buy there was no hard sell of any extra insurance and the car was ready for us to pick up 2 days later. All the staff at JCT600 have been friendly and approachable, there was even someone on the door to greet us. We can't praise the service we have received highly enough. Thank you

Mr Martin Wake, Bradford, Volkswagen Bradford

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business