Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Lee gave an excellent service finding the car which I required. Would recommend to friends colleagues and associates.

Mr Josh Hornby, Hull, Peugeot Hull

It's been an excellent service, nice and easy, went the extra mile to ensure that everything was done with regards to our personal number plates etc. Recommend Lee Davison.

Mrs Olwen Purdy, Hull, Peugeot Hull

Just purchased our car from JCT600 Leeds and wanted to say thank you for the excellent customer service we received from Richard Miller and his manager Paul. Richard was genuinely friendly, not at all 'pushy' and very efficient making the whole process a pleasant experience. Many thanks.

Mrs Susan Ramsbottom, Leeds, Mazda Leeds

Dealing with JCT600 VW Sheffield has been a thoroughly pleasant experience. Luke Sheard worked exceptionally hard throughout to ensure we got the right car and kept in touch constantly to update us. He was professional without being pushy. We enjoyed visiting the dealership and Luke and the rest of the staff could not do enough for us leaving us extremely satisfied. We were so happy that as we collected our new Polo we ordered a new Golf too!

Mr Craig Coddington, Tickhill, Volkswagen Sheffield

I am extremely satisfied with the service, the attention and the support provided by Luke at Volkswagen Sheffield. I have just taken delivery of a new Polo Hatch. She is beautiful. The whole experience has been amazing. Luke has had the patience of a saint, and the presentation of the car was fantastic. Thank you Luke for everything.

Mrs Susan Brooks, Sheffield, Volkswagen Sheffield

I placed an order for some plastic trims for my Touran, Matthew called me back to say he will have to put one trim on order but the others would be here the following day. Made an 80 mile round trip to collect them. Also I bought a door handle, the other part that is on ordered he offered to send it in the post, the service he gave me was first class. Should I need anything else I will be on the phone. Thanks again.

Mr Graham Statham, Melton Mowbray, Volkswagen Newark

Lee Chadwick from start to finish was most helpful. He matched the deal I found elsewhere and even drove to my house to fill in the finance docs, as I was unable to get to Sheffield and finally he picked me up from the station to take me to my new car. Highly recommend, great service, thank you so much!!

Miss Rachel Sheldrake, Doncaster, SEAT Hillsborough

Very happy with the price of the used car and my part-exchange price. Overall a good deal. The salesman Darryl was excellent, friendly, polite and very helpful. A very relaxed stress-free purchase.

Mr Alan West, Sheffield, Priceright Sheffield

I have recently taken delivery of a SEAT Leon from JCT600 Bradford. I am very happy with the car but feel extra praise should go to the JCT600 Bradford team. I have received exemplary service from them, particularly Scott. From my initial walk in for a test drive to delivery of my car, the service has been second to none. If you are looking for a car go to JCT600, you will not be disappointed!!

Mr John McMahon, Bradford, SEAT Bradford

Dealing with Andrew at JCT600 VW Sheffield, was a very pleasant experience. They sourced a car to test drive and we were kept informed at all stages of the process. Everything went smoothly the car was delivered early, which was a bonus and we were made to feel valued and important.

Mrs Linda McDermott, Sheffield, Volkswagen Sheffield

We purchased a Mazda CX5, ex demonstrator and were looked after throughout the transaction by Richard Miller. Richard kept us informed of progress during the process the whole time. Due to his professionalism and attention to fine detail, we were delighted with the whole experience - Even the coffee was good! I would sum up JCT600 in two words - "Very Professional". I would not hesitate to recommend them to anyone. By the way, we love the car.

Mr Kevin Pacey, Ratby, Mazda Leeds

After 13 years of buying Minis (6) it was quite a wrench to move away. However, Billy Thompson and the rest of the staff at VW York made it a very pleasant experience. Billy is relatively new in his job, but that didn't seem to phase him. He'd clarify issues or questions he was unsure about and at no point was there any pressure to buy before we'd actually made up our minds. During the buying process itself, he was in regular contact to keep us abreast of progress. He even made us laugh with a short video showing the new car being delivered on the car transporter!! Taking delivery- with the big reveal - was also made that bit more special with a lovely bouquet of flowers. All in all an excellent start by Billy and the team to our relationship with JCT600 VW York.

Mr Mark Paver, York, Volkswagen York

Joel was very friendly and helpful throughout our visits making the trade in of my beloved Scirocco not so painful. I am now the owner of a lovely family car, a Touran. This is the second time I have purchased from this retailer I have no problem recommending them.

Mrs Laura Clark, Selby, Volkswagen York

I am pleased to say that after my intial enquiry regarding my new motability car, I met with Chris Sugden today who treated me brilliantly!!! What a service, let's hope that the service remains the same when I come to collect my new car.

Mr David Moulds, Halifax, Volkswagen Bradford

My wife and I were both extremely satisfied with the care and attention shown by Ben Winter when we viewed and ultimately purchased our car. I would advise anyone to visit this showroom when looking for a VW.

Mr David Wood, Cleckheaton, Volkswagen Bradford

Visited Audi Boston to find out what car my daughter could have under the mobility scheme. Jane was very supportive and professional and made my daughter comfortable and didn't overwhelm her with questions. (That was left for me). It was a shame there was a back log for the new Reg car but I was informed where in the queue we were and we received our red car in time for my daughters birthday. There was just a minor bit with the paper work where I was not a nominee only named driver for insurance purposes.. after a few phone calls and historical information it was sorted.

Mrs Rachel Rollinson, Boston, Audi Boston

I would highly recommend Audi Grimsby! Everyone in the dealership was friendly and professional. Karl was fantastic and organised for my car to be decorated as I was collecting it on my birthday. It had a ribbon, a teddy and a banner and I even got a cake! Brilliant service and my car is amazing!! Thank you so much.

Miss Emma Beveridge, Grimsby, Audi Grimsby

Sales representative Jonny Turner was very genuine person, not like some car salesman. He really helped my husband and I to have the best deal possible on the Audi A4 that we were looking for. Jonny was very courteous & professional and he is a good ambassador to Audi Lincoln. Also Ann was very helpful with the transfer of our personalised number plate from the old car to the new one. Anyone looking at changing their car visit Audi Lincoln for professional service and a great deal.

Mrs Vivien Smith, Plungar, Audi Lincoln

Brilliant sales service from Ben Bracewell. Could not have been better.

Mr Stephen McCracken, Sleaford, Audi Boston

I can't praise Peter Horne and all the staff at JCT600 highly enough. From day 1 to receiving our car we were kept updated and informed at all stages. We are very pleased with our new car and the way it was presented to us was a great experience. The bottle of bubbly in the boot was also very nice gesture. I would thoroughly recommend JCT600 to anybody thinking of buying an Audi.

Mr Henry Nicholls, Bolsover, Audi Sheffield

I can only say what a different experience it was to visit JCT600 at Doncaster and be welcomed by sales executive Adam Simpson. From the first minute he made me and my wife feel special. In fact it was not like dealing with a car salesman, rather dealing with a member of my family. Despite all our troubles and problems I would like thank Adam for a fantastic outcome and a car that I am very satisfied with.

Mr Stuart Richardson, Market Weighton, Mercedes-Benz of Doncaster

My husband and I would like to take this opportunity to thank the team at JCT600 BMW Bradford for the exceptional customer service we received when purchasing our new vehicle. In particular the sales executives, namely Jack and Tony, who made what tends to be a stressful experience actually an enjoyable one. We felt free to browse and received no pressure when coming to our decision. They couldn't have been more helpful and a total cut above the service provided by their local competitive dealership. The garage itself was also a delight and the entertainment put on for the children was second to none. Would not hesitate to recommend to all our friends and family and would certainly use this dealership again. Thank you very much!

Mr & Mrs A Stewart, Leeds, BMW Bradford

Drop my car of for a service as usual in the morning and arranged to pick up late afternoon. I then received a video regarding the health of my car which I thought was a brilliant idea. I then received a call saying that my car was ready for collection, when I arrived at the garage I was met by a lady who offered me a drink while she sorted a member of staff to go through my paper work and keys. The only thing missing was the red carpet, no one could do enough for you, the car had been cleaned inside and out and I rate my experience 10/10. Thank you very much again.

Mr Nigel Gatenby, Bradford, Volkswagen Bradford

We have now used JCT600 for 3 car purchases, two of which were from VW, Bradford and have always been satisfied with the service given. On this occasion we were looked after very well by Steven Burt, a very professional and genial sales executive. The service leading up to our purchase was relaxed and not pushy as with some dealerships and found that all the staff we came into contact with were very friendly also. The car video presentations and the indoor vehicle pick up area were nice touches.

Mr Chris Brayshaw, Leeds, Volkswagen Bradford

Having just picked up my new Mazda6, I'd just like to say a great big thank you to all the staff at JCT600 Mazda Leeds. Special praise goes to Richard Miller , Imran, Paul and Simon who made the whole process enjoyable and stress free. Nothing was too much trouble... from the test drive to handover. I was kept fully informed regarding delivery and Richard delivered on all his promises. Much better service than some of your competitors I've used in the past. Thanks again.

Dr Raj Jaya, Leeds, Mazda Leeds

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