Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Very happy with the price of the used car and part-exchange price for my car. Chris Handley was excellent, very helpful and friendly. A very relaxed stress free purchase, a great service everything was done for me thanks Chris.

Mr Tony Barker, Hull, Volkswagen Bradford

Excellent, outstanding service, amazing, what else can I say about the way Trevor and Jimmy dealt with the order for a new Golf for my son. A few hiccups along the way but I had every confidence in them and subsequently I and my son, are extremely happy with the Golf. Having bought 2 new VW's from JCT600, Bradford I would never buy a VW from anyone else. Thank you again from a very satisfied customer.

Mrs Jane Franklin, Hebden Bridge, Volkswagen Bradford

A great experience with a really helpful staff, everything was fully explained making the job of buying a new car most enjoyable. Having had some bad experiences in the past, this made a very pleasant surprise and hope to be a customer of JCT600 for a long time to come.

Mr Michael Payne, Bradford, Volkswagen Bradford

The experience was all that I thought it would be. Chris Sugden was very knowledgeable and was able to answer all the questions that I asked him. He knows his job. The car is fantastic. I would recommend JCT600 Bradford to anyone looking to buy a Volkswagen.

Mr Mark Pople, Wantage, Volkswagen Bradford

From start to finish Chris Sugden has been helpful without be pushy. He dealt with the changes from finance purchase to outright purchase with no difficulties at all. A great all round service and worth the journey from Lincolnshire.

Mr Jason Webb, Louth, Volkswagen Bradford

Good experience, great customer service from Akeel.

Miss Lucy-Jayne Pattinson, Leeds, BMW Bradford

Having Kebba deal with my purchase was brilliant! He made sure I understood everything I needed to sign and explained everything I needed to know. He even compared two different A1 prices just to show me what I could get for my money at the best value which was fantastic as I ended up with the sports package! The run up to collecting my car was also great having weekly updates from Kebba. On collection day again he was very efficient and a pleasure to handover the keys with! Such a friendly professional Sales Executive. Thank you!!

Miss Emily Barker, Sheffield, Audi Sheffield

Right from the very beginning Carl Lodge and the team at Boston Audi went out of their way to ensure that buying our Audi was a pleasurable experience. Carl helped us with our choice then arranged for the car to come from Doncaster. He even collected us from Boston railway station because we had to travel by bus and train. Carl could not have been more helpful to us on the day we collected the car and his explanation of all the details was first class. We also appreciated the help that David Tettler gave us with the cash transaction. Over all it was a very pleasant experience and we would recommend Boston Audi to our friends and relatives.

Mr Peter Gale, Bourne, Audi Boston

Upon visiting our local Audi dealership looking at Audi A1's, we were looked after by David Nichols. He invited us to try the demonstrator model and after a further visit we tried both diesel and petrol models. After ordering our new car, we were given an estimated delivery date and David kept us informed at regular intervals. We were extremely satisfied with the professional service we experienced and we would definitely return to this dealership.

Mrs Julie Arnett, Grimsby, Audi Grimsby

Thanks to Aaron Carnall at Hillsborough for a very professional and efficient service when purchasing a used car. The process from start to finish, was dealt with in a friendly, helpful and informative manner and any issues were resolved very satisfactorily. Buying a used car can be a stressful experience but not in this case! Many thanks Aaron!

Mrs Sylvia Hughes, Sheffield, SEAT Hillsborough

Having dealt with Andrew Banham in Hillsborough, it has been a pleasant experience, a comprehensive, professional and informative service. I would gladly recommend this garage and company.

Mrs Diane Knight, Doncaster, SEAT Hillsborough

First time buyer of a new car and honestly the experience was a dream. Everything was run smoothly. Eddie was helpful throughout the journey from taking the car on a test drive, getting me the best deal and through the whole process when buying. Was a delight to work with and helped me understand everything that was happening. Relaxed atmosphere and always offered us a drink. Thirsty work buying cars you know!

Miss Kathryn Smith, Guiseley, SEAT Bradford

Eddie made buying a new car a very enjoyable experience and really easy. No hassle, just straight to the point and very helpful. Would recommend coming here to anyone.

Miss Annabel Simpson, Keighley, SEAT Bradford

Excellent service from start to end. Everything shown/explained clearly - surprisingly no pressure, car was very well presented upon collection.

Mr Javed Hayat, Leeds, SEAT Bradford

I would just like to comment on how professional and helpful Joe Robinson has been in getting me on the road with my Vauxhall Corsa SRI. I found the overall experience very simple and stress free and Joe kept me up to date frequently with the progress of my purchase. I recently had an issue with my vehicle losing power/not accelerating so I gave Joe a call and he immediately got his colleague in the service department, Zoe Randle, to give me a call to book my car in for repair. After merely a couple of hours I got confirmation that the vehicle needed a new Coil Pack and that it was covered under warranty, this has given me peace of mind and yet again a quality service. I would highly recommend this dealership to anyone wanting a new/used vehicle and personally suggest going to speak with Joe Robinson in the sales team.

Mr Adam Hinchcliffe, Bingley, Vauxhall Bradford

Nice warm welcome in to the showroom. Offered drinks, sorted the dealership out, given a nice bunch of flowers, looked after. Will be back at later date.

Mrs Elizabeth Moore, Hull, Peugeot Hull

I found the whole experience of buying my lovely used Polo from JCT600 as very positive. Lee in sales was engaging, professional and understood exactly what I wanted and delivered brilliantly. I drove my car away the very same day with absolutely no hassle, excellent! The whole team in Hull from reception staff to Sales team and manager were welcoming and pleasant and I felt very valued as a customer. My dad who accompanied me was greatly impressed with the service ... that is praise enough! Thank you to all and I am delighted with my new car.

Miss Juliette Smith, Sheffield, Peugeot Hull

The service I received was excellent, everything had been considered and taken care of for me. The after care service received from Catherine was equally as good, ensuring I was completely satisfied with my purchase. I would definitely recommend SEAT Menston to anyone thinking of buying a new or used car.

Miss Jessica Whelan, Oldham, SEAT Menston

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Mr Smith, Audi York Dealer

My daughter was due to take her driving test and persuaded me to take her for a look around for a suitable first car. She took me straight to our local Audi dealership and fell in love with the A1. From the moment we expressed an interest in the car we could not have been treated any better by our salesman Karl, he made it a very special experience. From sending emails with a day by day countdown to delivery to my daughter to good luck messages on her driving test day, it could not have been a more professional yet personal service. All the finer details such as finance and payments were very clearly explained and went very smoothly. After passing her driving test she was keen to go straight to collect her new A1, it was all ready in the collection bay with a sheet over it ready for the big reveal...after photos and a thorough explanation of the car she was ready to drive it away! We were blown away by the extremely high level of customer service that we experienced at Audi Grimsby and we would not hesitate to return or recommend the dealership to our friends and family. Thank you Karl and all your colleagues at Grimsby Audi.

Mr David Hendry, Grimsby, Audi Grimsby

I was extremely impressed with the service I received, especially from Jonny Turner who understood our needs; was helpful, informative and in my view, exactly what a salesman should be! I wouldn't hesitate to recommend to a friend. All the staff went the extra mile and made the experience a thoroughly enjoyable one.

Mrs Julia Buckingham, Lincoln, Audi Lincoln

Having bought a number of new cars, I haven't always been left with the best impression of salesmen, but I can honestly state my interaction with Kebah at Audi Sheffield was extremely positive. He kept me updated throughout the time my car was on order and ensured the experience of buying my new Audi was very positive. I have already recommended him and the dealership to my friends who are looking to purchase a new car, all in all a refreshingly good experience.

Mr Gary West, Sheffield, Audi Sheffield

Went along knowing what car I wanted to buy (up!) and what I hoped to get in p-ex for my Corsa. Jaime Sanchez was very helpful, knowledgeable and provided a stress and pressure free buying experience. Collected my car just 3 days later and am happy with the deal I was offered. Thanks for the excellent service.

Mrs Jill Whieldon, Otley, Volkswagen Bradford

I ordered a Passat Estate on February 15th and drove my beautiful car away on May 11th ahead of estimated date. I have had my first drive today on May 12th because I prefer to drive new cars on my own and I absolutely love it. Service from Ryan at Hull was brilliant.

Mrs Vanessa Routh, Grimsby, Volkswagen Hull

The experience has been fine, excellent, quick, easy and stress free. Thank you Lee Davison.

Mr Nicholas Tanton, Hornsea, Peugeot Hull

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