Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Fantastic service, I felt like Charlie the sales executive who dealt with us, dealt with everything and made it very easy for us. It's the first time we have bought a car and we will definitely be coming back to see Charlie when we decide to get a new one in a few years. Thank you very much for all your hard work.

Miss Stacey Scanlon, Bradford, SEAT Bradford

I would like to commend Eddie (SEAT) and Karl (Mazda) for their customer service and attention to detail. Eddie kept in contact on a regular basis and is an asset to JCT600.

Mr Antony Eckersley, Pudsey, SEAT Bradford

Exceptional service, looked after very well by our sales executive Scott. Having visited our local Audi dealer with the absolute intention to buy a vehicle from them, SEAT Bradford's attention to detail and willingness to understand our circumstances at the time, allowed us to walk away with a vehicle which more than met the spec we required. I would recommend this dealership to anyone interested in a VAG group vehicle.

Mr Dan Desai, Bradford, SEAT Bradford

The sales man was great, he got me the car on time. All I can say is thanks to the sales man and I will be going back in three years time to get a new car.

Mr Kevin Marples, Liversedge, Peugeot Bradford

I was extremely pleased with my total buying experience. We needed to replace our much loved, extremely reliable but now very aged and somewhat sick Volvo estate before it died totally. Looking at possible options I noticed on your website a vehicle that I really liked the look of, but was not expecting to be able to afford in the light of current financial commitments to major expenditure on my property portfolio. The sales executive offered me a very good finance deal, so good I knew we would have no problem with the repayments, and a test drive convinced me this was the car for us. The car was prepared for us promptly. On collection at the showroom I received a comprehensive guide to the vehicle, all the features and assisted in arranging the settings I wanted. We tend to keep our vehicles for quite a long time, so we may not be back for a replacement for quite a while, but this would confirm that the vehicle is the right one for us and I am sure we will be back when eventually it is time for a replacement.

Mr John Malcomson, Sheffield, Mercedes-Benz of Sheffield

I have nothing but good things to say about the way Liam Gallagher in your Sheffield branch has represented your company. He has been tireless in his efforts to find me just the right car. He is personable and friendly and has always made himself available to help. My car is perfect thanks to Liam. Thanks.

Mrs Sarah Gilpin, Sheffield, Mercedes-Benz of Sheffield

We were helped with our car purchase by Wayne and from the first handshake to the last he was extremely helpful, nothing was too much trouble, all queries answered and kept in contact throughout the process. This had to be the nicest, stress free car purchase we have ever made. We will not hesitate in using JCT600 again and in particular seeking out Wayne Duplock, a credit to your company.

Mrs Pauline Crawford, Sheffield, Priceright Sheffield

From my first visit a few weeks ago to look round their showroom to becoming a happy customer driving away into the sunset in my first-ever NEW car, this has been a pleasant and satisfying experience throughout. Catherine's help and consideration at each stage, including the test drive and part exchange with my old Peugeot have been hassle-free and yet it has been a good and fair deal. I'm delighted with my new SEAT Ibiza I-TECH and I hope it's been good business (though not too good!) for JCT600 Menston too. Catherine and her colleagues do a grand job!

Mr John Robinson, Ilkley, SEAT Menston

I met Darryl after a quick phone call about the Honda CRV and found him to be a really nice guy to deal with. No silly "high pressure" sales gimmicks, just down to earth and very pleasant. Exactly how it should be. Needless to say we did a deal and I bought the car. It was refreshing to meet someone like Darryl and I would not hesitate to conduct business with him again in the future. Many thanks Darryl and JCT600.

Mr Adrian Kentzer, Sheffield, Priceright Sheffield

Absolutely fantastic customer service from the team at BMW Bradford. Akeel Hashmi was very helpful and got me my perfect car, would highly recommend to anyone! No pressure, felt at ease & a very friendly atmosphere! Will definitely be coming back here again! Thank you!

Miss Sophie Arnold, Bradford, BMW Bradford

It's being a very good experience, everything was nice and easy. Thank you Lee Davison.

Miss Harriet Garmston, Barrow upon Humber, Volkswagen Hull

I hate parting with money but this time it was a very smooth and almost pleasurable experience! I was kept informed whilst car was built to order and paperwork handover was like clockwork. Fourth VW from York, the customer service just gets better. Well done Joel Ricketts.

Mr Chris Irish, York, Volkswagen York

From first to last, my experience of the garage has been an absolute pleasure unequalled by any previous vehicle purchase. My first contact by telephone with Alex Wharton was straight forward and informative with utter professionalism mixed with a friendly chat. This was followed up by Rowena who was a delight to deal with despite her having all the boring admin to go through. Again a cheery voice and a personality that shone through. Last but not least David who dotted the I's and crossed the T's, making the whole experience as enjoyable as buying a new car should be. Well done to the team you do the garage proud.

Mr James Slassor, Blyth, Volkswagen York

I bought my car from Ashley, he contacted me to tell me it had arrived and we fixed a pick up time and date. When I arrived, everything was ready (the car was hidden under a cover-sheet). All the paperwork was easily handled (just a few signatures needed). It all went so smoothly and we were able to drive it away much quicker than I have experienced before from other dealers. Driving home was really drove nicely.

Mr David Charlton, Huddersfield, Volkswagen York

After travelling 8/9hours to collect our new Q7 we were greeted with a warm welcome from salesman Mike James before we even reached the showroom door. The staff were friendly and even the valeter came and spoke to us about our long journey. The car was presented immaculately and we are very happy with it. Thank you to Mike and Rod Hinch for making us feel very welcome at Audi Hull.

Mr David Macleod, Banff, Audi Hull

Very happy with the price of the used car and part-exchange price for my car. Chris Handley was excellent, very helpful and friendly. A very relaxed stress free purchase, a great service everything was done for me thanks Chris.

Mr Tony Barker, Hull, Volkswagen Bradford

Excellent, outstanding service, amazing, what else can I say about the way Trevor and Jimmy dealt with the order for a new Golf for my son. A few hiccups along the way but I had every confidence in them and subsequently I and my son, are extremely happy with the Golf. Having bought 2 new VW's from JCT600, Bradford I would never buy a VW from anyone else. Thank you again from a very satisfied customer.

Mrs Jane Franklin, Hebden Bridge, Volkswagen Bradford

A great experience with a really helpful staff, everything was fully explained making the job of buying a new car most enjoyable. Having had some bad experiences in the past, this made a very pleasant surprise and hope to be a customer of JCT600 for a long time to come.

Mr Michael Payne, Bradford, Volkswagen Bradford

The experience was all that I thought it would be. Chris Sugden was very knowledgeable and was able to answer all the questions that I asked him. He knows his job. The car is fantastic. I would recommend JCT600 Bradford to anyone looking to buy a Volkswagen.

Mr Mark Pople, Wantage, Volkswagen Bradford

From start to finish Chris Sugden has been helpful without be pushy. He dealt with the changes from finance purchase to outright purchase with no difficulties at all. A great all round service and worth the journey from Lincolnshire.

Mr Jason Webb, Louth, Volkswagen Bradford

Good experience, great customer service from Akeel.

Miss Lucy-Jayne Pattinson, Leeds, BMW Bradford

Having Kebba deal with my purchase was brilliant! He made sure I understood everything I needed to sign and explained everything I needed to know. He even compared two different A1 prices just to show me what I could get for my money at the best value which was fantastic as I ended up with the sports package! The run up to collecting my car was also great having weekly updates from Kebba. On collection day again he was very efficient and a pleasure to handover the keys with! Such a friendly professional Sales Executive. Thank you!!

Miss Emily Barker, Sheffield, Audi Sheffield

Right from the very beginning Carl Lodge and the team at Boston Audi went out of their way to ensure that buying our Audi was a pleasurable experience. Carl helped us with our choice then arranged for the car to come from Doncaster. He even collected us from Boston railway station because we had to travel by bus and train. Carl could not have been more helpful to us on the day we collected the car and his explanation of all the details was first class. We also appreciated the help that David Tettler gave us with the cash transaction. Over all it was a very pleasant experience and we would recommend Boston Audi to our friends and relatives.

Mr Peter Gale, Bourne, Audi Boston

Upon visiting our local Audi dealership looking at Audi A1's, we were looked after by David Nichols. He invited us to try the demonstrator model and after a further visit we tried both diesel and petrol models. After ordering our new car, we were given an estimated delivery date and David kept us informed at regular intervals. We were extremely satisfied with the professional service we experienced and we would definitely return to this dealership.

Mrs Julie Arnett, Grimsby, Audi Grimsby

Thanks to Aaron Carnall at Hillsborough for a very professional and efficient service when purchasing a used car. The process from start to finish, was dealt with in a friendly, helpful and informative manner and any issues were resolved very satisfactorily. Buying a used car can be a stressful experience but not in this case! Many thanks Aaron!

Mrs Sylvia Hughes, Sheffield, SEAT Hillsborough

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