Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent service by all members of staff at this dealership involved in the purchase of our new Audi A1 especially Johnny Turner for his attention to detail from initial enquiry to hand over of our new car. Quite an exceptional experience all round. The car even arrived from from Audi factory earlier than the quoted delivery date.

Mr David Curtiss, Hull, Audi Lincoln

Excellent service and quick delivery of new vehicle. Totally satisfied with complete deal especially the part exchange and pricing of the new vehicle. Totally hassle free transaction. Excellent attention to detail by sales person.

Mr Peter Carney, Haxey, Audi Lincoln

My experience was problem free at your dealership in Doncaster. Brian was the salesman who was excellent from start to finish. I took the survey that was emailed to me after I returned from my holiday and mistakenly entered that I did not receive a call back from Brian. He did in fact call me on my return to check if everything was OK. I would recommend my friends and family to Mercedes-Benz of Doncaster.

Mrs Beverley Goodwin, Chesterfield, Mercedes-Benz of Doncaster

Great service from Akeel and Gavin, both have been a pleasure to deal with, hopefully this will be the start of a long relationship with JCT600 Bradford.

Mr Jonathan Moss, Marsden, BMW Bradford

A first class experience from order to delivery.

Dr Steven Gillam, Chesterfield, Mercedes-Benz of Chesterfield

Third car purchased by our family, returned to Doncaster due to previous great service. This time we dealt with Jack. My new factory ordered car took a little longer but well worth the wait and all went smoothly, many thanks.

Mrs Andrea Gladwin, Sheffield, Audi Doncaster

My daughter recommended JCT600 because of the excellent service she had received from them. From the day I went in and took a test drive in a Polo with Ben, up to buying my lovely new Polo, the whole experience was seamless. Nothing was too much trouble and Ben explained everything and was very patient with me. I would certainly recommend JCT600 to anyone and have already started to. Thank you very much Ben.

Mrs Wendy Neesom, Leeds, Volkswagen Bradford

Having purchased 5 new cars (3 VW Eos & 2 VW Up) in the past 9 years from JCT600 Bradford I recently took delivery of a new VW Golf Cabriolet. As usual, I received superb service from start to finish. I would especially commend Sales Executive Michael Chang for his total professionalism throughout. He is a credit to JCT600 and Volkswagen.

Mr Michael Scargill, Addingham, Volkswagen Bradford

I have collected my vehicle from Chris Sugden this morning and I would just like to say that Chris has been brilliant throughout. I shall definitely be returning to get my new vehicle when the time is right.

Mr Colin Gilbert, Bradford, Volkswagen Bradford

I had a good level of service. Everything was explained to me very well. Trevor was very good, would recommend them to other people.

Miss Tracy Waddington, Leeds, Volkswagen Bradford

Dealt with Jaime Sanchez, very pleasant and knew all the details of the car I was asking about. Very happy with the car I have chosen, the finance agreement and Jaime has made this an easy experience.

Miss Francesca Tallant, Bradford, Volkswagen Bradford

I have had a truly brilliant experience at JCT600 Bradford. We are back for the second time and have travelled from Cheltenham today. Steve has been exceptionally helpful, I couldn't have asked for better service. Thanks Steve, we will definitely be back.

Dr Hannah Leng, Gloucestershire , Volkswagen Bradford

Wow - now I can be pedantic and fussy but even I couldn't find anything negative. From the moment I walked through the door compiling my short list of possible cars to the time I drove my new car away, I felt completely looked after without being pushed or patronised. All the staff were fabulous and it was those little touches like "young Mike" patiently showing me how Bluetooth worked on the car (I'm a technophobe). Mike Chang kept me updated throughout the whole process and I loved the video message updates that were regularly sent. His professionalism and customer service skills were exemplary. I don't hesitate to recommend Mike Chang and VW Bradford for a fabulous customer experience. THANK YOU

Miss Joanna Hammond, Bradford, Volkswagen Bradford

I made an entry here when I viewed my used CC last week. Now I have taken delivery I feel that I should write again. This Saturday Chris Sugden was actually on a rest day, yet he came in to the dealership to make sure I was happy with everything before I left for home. He and it seems everyone else here, go the extra mile to make sure all is well with a car purchase. I live more than 200 miles from Bradford, but if I ever want another VW I will be returning here. Thank you Chris.

Mr Mark Pople, Wantage, Volkswagen Bradford

Extremely good service and no hassle.

Mrs Julie Searby, Wakefield, Volkswagen Wakefield

Purchased second hand Audi Q5 from Audi Grimsby, had few issues with the car when it was purchased and the car was taken back to the garage. All my concerns were dealt with and had great communications with Karl throughout the repairs. Car was returned in gleaming condition, inside and out, delighted with the results. Many thanks to Jon, Karl and their team for making things right for a very fussy customer.

Mr Stephen Hepburn, Hull, Audi Grimsby

I am over the moon with the service I have received. I would like to give special thanks to Kebba Sanneh who has made me feel as if nothing is too much trouble. I would 100% recommend my family & friends to purchase an Audi from the above branch & will certainly purchase from them again myself. Exceptional standards.

Mr Kevin Smith, Sheffield, Audi Sheffield

I purchased my Fiat 500 from JCT600 in Hull. I had my heart set on a blue Fiat and this was no problem to find. The process was very easy and Carl Middleton kept me informed at every stage. He made sure I had nothing to worry about and the hand over was very quick. Completely in love with my perfect new car. Thank you for the fantastic customer service. I will definitely be back for my next car.

Miss Rebecca Robinson, Filey, Peugeot Hull

Fast and efficient service. Friendly yet professional throughout. A pleasure to do business with, thanks Lee Davison & JCT600 Hull.

Mr John Hindmarsh, Leeds, Peugeot Hull

BRILLIANT!!!! Every aspect of the experience has been exceptional. The car is fantastic! The salesman was thorough, knowledgeable and not pushy at all. The salesman manager was excellent and clearly explained all the paperwork and aftercare. Have nothing but positive things to say!

Miss Jemma Coleman, Metheringham, Peugeot Hull

Great friendly service. Lee was very helpful and clear about the car and no time did I feel pressured in buying the vehicle. The whole process was nice and easy and would highly recommend Lee and JCT600 to anyone that asked.

Miss Helen McCreath, Hull, Peugeot Hull

It is a reliable car that I wanted. I was surprised that the warning icon showed up when my tyre pressure went down by three nails pointed. I went to Scotland last week and it did not let me down for such long travelling. Very good car and I am happy with it. I will recommend it to my clients if I have a chance.

Mr Yau Tak Marco Lee, Leeds, Mazda Leeds

Just collected a used Mazda2 from JCT600 Mazda Leeds, the service given by the salesman Richard Miller was first class from start to finish (very rare today). Made the process a pleasure and easy to complete, no hard sell, just lots of help and good advice thank you.

Mr David Anderson, Leeds, Mazda Leeds

Very pleased with the excellent service we received from all the staff at VW Chesterfield, particularly Craig Deakin and the lady on reception, who dealt with my wife and I in a very professional manner. We made 3 visits before deciding which car to buy and the staff, on all occasions were very friendly, courteous and polite. We were always made to feel welcome and nothing was too much trouble. We are very pleased with our choice of car and would not hesitate to recommend VW to others.

Mr Terence Kelly, Chesterfield, Volkswagen Chesterfield

I have to let you know that Luke Sheard made the overall experience stress free and simple. He was extremely professional and very helpful. Luke kept me informed every step of the way from looking at the High UP, until pick up day. I had a problem with the radio but Luke stepped in straight away and got it sorted for me. If any of my friends are in need of a VW I would highly recommend this dealership and especially Luke.

Mrs Betty Brooks, Sheffield, Volkswagen Sheffield

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