Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I recently purchased a Mercedes-Benz from Liam Hudson of the Sheffield branch. After the experience I've had I would definitely purchase from here again. Liam was fantastic and made everything so simple and enjoyable. Great sales team and great experience. Thanks guys!

Andrew Smedley, Mercedes-Benz Sheffield

I would like to say a big thank you to Darren and Alex from Vauxhall Shipley. I came in looking for my first car. I didn't know exactly what I wanted apart from the fact it had to be cheap to run, cheap to insure and also purple! They found me the perfect car in no time at all. Everything was explained to me clearly before I left. I am confident that should I have any questions they will be able to answer them. I will be coming back to Vauxhall Shipley and will also be telling all my friends and family. Once again, a big thank you to Darren and Alex.

Betsan Scotter, Vauxhall Shipley

I have recently purchased a Mercedes-Benz GLA 200d Sport and I must say that the whole experience was a pleasurable one. My sales executive was James Templeton, and nothing was too much trouble for him. His product knowledge was really good and the manner in which he conducted the sales process was relaxed and efficient. Thank you.

David Smith, Mercedes-Benz Sheffield

I was very satisfied with the service provided by David Howley-Oates. He was courteous, professional and devoted. David spent a sufficient amount of time to make sure that we were happy.

Mr Russell Barr, Volkswagen Sheffield

I was delighted by the excellent service provided by the staff at SEAT Menston, and in particular by my sales executive Jonathan Wensley. I was unsure about which model to choose and he supported me in my ultimate decision. Jonathan arranged several test drives and was always available to answer my queries and to reassure me. At no point did I feel pressured into making a hasty purchase, as he was more concerned that I found the right car for me. Decision made, my purchase was slickly and professionally handled along every step of the way. Overall, superb service.

Sandra Butterfield, SEAT Menston

My feedback is positive, we had a quick friendly service, and JCT600 answered all our questions and helped us get the right car for us.

Jenna Bradbury, PriceRight Rawdon

First class service from the staff, especially Charlotte Easton. This is the first Mercedes-Benz car that I have purchased and I am more than pleased with the whole experience. I have also had dealings with Audi Sheffield and again I have always been more than satisfied with JCT600.

Neil Bisatt, Mercedes-Benz Sheffield

Just wanted to say a big thank you to the team at JCT600 Wakefield for the service we received when purchasing our new vehicle. The process was very smooth. The salesman, Glenn Saxton, was really welcoming and very helpful indeed.

Mrs Carol Ventom, Volkswagen Wakefield

Good service provided by both the salesman and the management. Fair exchange price and good communication. All round a good experience.

Stuart Thirkill, PriceRight Rawdon

I went to three JCT600 showrooms in Sheffield over one weekend and had great service from all three of them. However, I would like to give an extra special mention to Helen Rhodes at SEAT Sheffield for her support.

Darren Lewis, SEAT Sheffield

I am very happy with the service we received from John and the team at PriceRight. I’m very happy with my car, and especially the coffee! Very efficient all round. Thanks Colin.

Colin Hill, PriceRight Rawdon

Steve Thompson at JCT600 has been fantastic in every respect. Steve and Mark the Business Executive could not do enough for me. Getting back into a Volkswagen has been the best move that I have made since sampling another brand. I would highly recommend JCT600 Volkswagen Bradford 10 out of 10. Happy Days.

Michael Clayton, Volkswagen Bradford

Really helpful staff and Carl Sabin was brilliant. Carl was extremely helpful, genuine and knowledgeable; I am a very happy customer.

Stacey, Mercedes-Benz Doncaster

Excellent service from a polite and professional member of staff. I was kept informed regarding the progress and the work as well as being offered refreshments. Lee Harrison represented the company in an exemplary manner.

Mr Whittaker, Audi Lincoln

I just took my car to JCT600 Shipley for its MOT. As always, I received first class service. The car was ready for collection on time, as requested and returned to me washed and vacuumed. The staff were friendly and courteous. Information about any work that was needed was clear and precise and at a good price. I will certainly use them again. Thanks and well done.

Peter Akers, Vauxhall Shipley

I was very impressed with the team at Peugeot Menston, as they were all very helpful and accommodating. The Sales Executive, Charlotte, assisted in my purchase of a new Peugeot 108 and was very knowledgeable. Charlotte made me feel confident about the car I was buying. I would honestly rate this dealership as First Class.

Grahame Coulson, Peugeot Menston

I visited the service side of the dealership recently with a general query and was extremely pleased with the way in which this was dealt with. I left with good advice and additional information about my vehicle that the owner manuals could not provide. I learned something which placed my mind at ease and the explanation and time spent with me was a refreshing change to the attitudes of other companies I have dealt with the past. My thanks go to all concerned that spoke with me, and for the level of care and attention provided by the Service Manager, Andrew Parker, and his team.

Ian Newcombe, Audi Lincoln

I purchased my car four weeks ago, and I was very happy with whole experience from first viewing right through to the handover. Thanks, Jordan.

Freya Oliver, Mercedes-Benz Sheffield

The staff at Volkswagen Newark made us feel very welcome and could not do enough for us, especially Tom Loakes in sales. On collection everything was ready for us, and John made us a coffee whilst we waited for Tom. We found the service at Volkswagen Newark to be of a very high standard. I would recommend this dealership to anyone who is looking to purchase a vehicle as this is our second time at this garage.

Michael Taylor, Volkswagen Newark

I have had the worst car buying experience of my life with another dealer group; I walked in to JCT600 crying. However, I love JCT600 and I loved the customer service. I always drove past JCT600 garages deluded by the posh exterior that I would never be able to have a car from you; however, it appears I was wrong. I was recommended by a friend who just got her new car from one of your dealerships. Even with my low budget I have had the same wonderful experience as someone buying a really expensive car. You are all fantastic and I would recommend you to everybody. Thank you so much for everything from the front desk, to Chris Hay (sales) and James Tordoff. And not forgetting the lovely drinks provided - it's the little things that make a big difference. Today I met the service team and again, they’re awesome! Please don't ever change your quality service, and in turn I will recommend you to everyone I meet. Maybe in the future I will be able to buy my own posh car from you. Once again thank you!

Sarah Scriven, Vauxhall Bradford

Everybody at Audi Hull made us feel welcome and confident in our purchase. Phil dealt with us in a professional way, responding quickly to questions and emails and providing a good handover of the car. We definitely will be returning to see what can be done with the wife's car!

John-Lee Thompson, Audi Hull

Brilliant service at Doncaster Audi! A big thank you to our sales executive Dean Garvey who dealt with me and my husband, and put up with my constant phone calls and was very professional and friendly with nothing being too much trouble! We didn't feel at all rushed and felt very at ease. We felt that our best interests were put first, and we were shown plenty of cars of which were no trouble to test drive. Everything was explained in full and we were shown everything. Overall we are very happy, and would definitely recommend to friends.

Amie Wood, Audi Doncaster

From our first enquiry we were impressed with the response we received from Michael Gallagher, by way of a video of the car that we were interested in. On arriving to look at the car we were not made to feel pressured into purchasing it at any point. Michael was completely professional with a warmth and friendliness that made it a joy to purchase our new MINI. We highly recommend Michael and Vauxhall Bradford.

Carole Bowler, Vauxhall Bradford

I recently visited JCT600 Wakefield and purchased a Golf R Line. From start to finish I was made to feel so welcomed by the receptionist staff and Glenn my sales executive. I never felt pushed into a sale and when I was ready to sign the papers and buy I felt comfortable that I had made the right decision. Everything on my car was pointed out to me and I was told what did what. All appointments from test driving my car, to signing the papers, to picking up my car were at a time that suited me. I felt like a valued customer. Before I went to pick up my car I received a personalised video of it, and I even got to drive it out of the showroom. Overall I'm extremely happy with the standard of service I received and will definitely be recommending anyone who wants a Volkswagen to go to JCT600 Wakefield.

Laura Perry, Volkswagen Wakefield

My wife and I visited Audi Hull just out of curiosity and on recommendation from my father-in-law (who bought his Audi from you a couple of years ago). We were welcomed by a lovely lady on reception who supplied us both with great service and coffee! I told her that I would like to speak to someone about some deals - after a minute or so, a guy called Chris Hall came across and after asking what car I had thought about, had a look on the database for any potential deals. He was extremely thorough, professional and did everything in his power to get me the deal, as I told him what my budget was. After seeing this car on the database we went outside and had a look at it and I was very impressed. Chris asked if we'd like to go for a test drive - which I obliged to! After the drive and returning to the showroom, in my eyes the deal was done. Chris asked my thoughts and I said "if you could get me this car for that price we have a deal", so he went to his boss and that was that...I picked the car up 4 days later! I can't recommend Chris Hall or JCT600 enough, and will definitely be back when I upgrade in a couple of years!

Andrew Day, Audi Hull

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